Finance of America Commercial Avis 

This company could care less about deadlines, accuracy or service levels. They leave everything to be desired.

I’ve had the pleasure of working with Trevor Javier-Burns at FACO Lending for the past three years, and during that time we’ve successfully closed many loans together. Trevor is consistently friendly, personable, and incredibly knowledgeable, which makes every transaction smooth and efficient.

He is always willing to help, extremely fast to respond, and takes the time to make sure everything is handled correctly. What truly sets Trevor apart is how much he values relationships — he’s not just focused on the deal, but on building long-term partnerships based on trust and reliability.

I highly recommend Trevor Javier-Burns to anyone looking for a loan officer who is professional, responsive, and genuinely committed to their clients’ success.

This company will nickel and dime you to death. They give you a quote without full disclosure of all their fluff fees. They add a bunch of garbage fees at closing, when doing draws, and when paying off the loan. I though their draw process would be easy and efficient using an app with photos and not needing an inspection. But, what I found out was that, their draw process is very expensive, slow, and not convenient at all. Their support is also horrible.
In addition to all the fluff fees they charged when paying off the loan, they had the nerve to double charge me for a "wire fee" even though they sent me a check in the mail instead. When I reached out to them they were useless and were never able to explain their fees. This seemed very petty on their part especially since I had made them over $30k on this loan yet I felt like they were spitting on my face on the way out. Stay away from this lender. I'm an experienced investor and there are countless of good lenders out there so you don't need to put up with a bad lender like this.

There are other legitimate lenders out there, please do not fall into the trap we did with this company. They will promise you ideal numbers to get you to the signing table then the numbers were a little "off". We signed anyway because we were already underway with construction and were hoping for the best. We should have listened to our gut and walked away immediately. We lost roughly $24k into closing costs and other "hidden" costs they were not transparent about and we didn't find out until we were already in the middle of construction draws. They are shaddy, fees do not make sense, and the draw process is one of the worst I've ever encountered in my professional career.

I'm not sure why the negative reviews. I supposed we only post reviews when we're not happy. I have been working with Finance of America since 2017 and they are my first go to for fix and flips. Great rates and straight to the point with processing. I like them because there are no surprises from beginning to end.

I'm a flipper. This lender is in a death spiral. Stay clear of FACO (Finance of America). You will waste time and money - too many other great lenders out there like Dominion and Nvestor.

I have done a number of projects with various private money lenders including Finance of America Commercial. Since I've used them about a dozen or so times here is my experience.

They have put me on an island a number of times. One example is when they issued me a Clear to Close on a deal and suddenly the day before closing advised me that they are no longer lending in IL due to covid. I had to frantically search for another Private money lender at the 11th hour and almost lost a deal that ended up being a home run.

Other situations that basically left me up a creek was when they changed their requirements for draws to be released, and most recently decided they will not release draws that were escrowed because of delays for the project. The delays in this case were due to an eviction on a property (which they knew because no access was given during underwriting and occupancy status was known.

There is significant turnover within the firm which causes you to get handed off from one Loan officer to another.

This company is NOT a Loan Partner but feels more like a Loan shark. There are plenty of lenders that can get deals done faster, smoother, cheaper, easier, and without the headaches. STAY AWAY.

This company is racist . There was no reason for them to deny loan they put up so many road blocks from the beginning . The only reason they denied loan was because of our last name .I will be seeking legal help

This company led us on for three months after we chose them over another company. During this time, they left us hanging often, providing no info on dates, deadlines and further documents required. At the last minute, when their own deadline for completion of the paperwork and funds dispersal had long since passed and we were thinking of cancelling the whole thing, they came up with an extra $4K dollar "expedited" fee to complete an international background check by one of their "exclusive" vendors or our funds would have been delayed for even longer. A $300 FedEx fee was also charged for document return, but the label only provided for a slow one week, $70 service, so that was another small ripoff that left a terrible taste in our mouths. AVOID this company!

This financial / mortgage company is the worst of the worst . They put the client in a roller coaster with endless paperwork and multiple revisions at their own whim . Unprofessional, very poor customer service, unethical and no regard for the customer’s endless chasing of the employees in order to get the next thing done . These people are very cruel as they take advantage of peoples’ desperation specially with the covid 19 . Time and effort cannot be paid -