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Fonebook is a trusted mobile phone and electronics repair shop based in Horden, Peterlee. We specialise in the repair, sale, and purchase of mobile phones, tablets, and accessories, offering reliable services to customers across Peterlee, Seaham, Hartlepool, and surrounding areas. Our experienced technicians carry out a wide range of repairs, including screen replacements, battery replacements, charging port repairs, camera repairs, and water damage diagnostics. We also repair gaming consoles such as Xbox and PlayStation, handling common issues like HDMI port faults and power supply problems. At Fonebook, we focus on providing honest diagnostics and high-quality repairs using reliable parts. Every device is carefully inspected to identify the issue before any work is carried out, ensuring customers receive clear information and dependable service. We understand how important your devices are, which is why we aim to offer fast turnaround times and a smooth customer experience. Whether you need a quick phone repair or help with a faulty console, our team is here to help. Visit us at Unit 5 Cotsford Lane, Horden, Peterlee, SR8 4JJ, or contact us for more information about our services.
Fonebook, Unit 5 Cotsford Ln,, SR84JJ , Horden, Royaume-Uni
4,2
7 avis
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Great Experience And Excellent Customer Service at Fonebook Shop at Hordon. I went with my friend for repair my mobile phone. They treated us professionally and job done within minutes. We impressed and purchased another used phone in very cheap price.
For years i have avoided phone repair shops and just bought a new one instead. This time i went into the Fonebook Horden and was greeted by lovely lady who husband was currently out of shop. Between this lovely couple they certainly went above and beyond to help me, even when he had car trouble himself, he still went out of his way to get the things needed to fix my phone as I can say, it was not a straight forward fix and i thought my phone was completely broke. He managed to fix my phone which was also slightly water damaged too. They certainly know their stuff and whether its a phone you need, an accessory or a vape then i would 100% recommend this shop for the service i received. Definitely miracle worker with the best polite service i received from anyone in such a long time. Thank you so much.
I'm thrilled to share my wonderful experience at this combined phone and vape shop! From the moment I stepped in, I was greeted by friendly staff who went above and beyond to assist me. Not only did they have an impressive selection of the latest phones, but their expertise helped me find the perfect device that matched my preferences. The vape section was equally impressive, with a diverse array of products and flavors. What really stood out to me was the staff's patience in answering all my questions and ensuring I felt confident in my choices. The shop's inviting ambiance and the team's professionalism have earned my loyalty – I'll definitely be back for all my tech and vaping needs!
Réponse de Fonebook : The phone and vape shop
THANK YOU KISHAN
Must visit this place for phone repair…its so quick and cheap with genuine parts!
Réponse de Fonebook : The phone and vape shop
THANK YOU NEEL
Shop Name: Fonebook : The phone and vape shop
Location: Fonebook, Cotsford Ln, Horden SR8 4JJ, United Kingdom
Overall Rating: ⭐⭐⭐⭐⭐
Pros:
Impressive variety of mobile phones, catering to different budgets and preferences.
Knowledgeable and friendly staff who were eager to assist and provide information.
Competitive prices, especially considering the quality of products on offer.
Cons:
Limited accessories section, could use more options for phone cases and screen protectors.
Parking can be a bit of a challenge during peak hours.
Customer Service:
The staff at Fonebook were attentive and patient. They answered all my questions about different phone models and helped me find the best option within my budget.
Product Quality:
The mobile phones I checked out were in excellent condition. It was clear that Fonebook only stocks phones of high quality, which gave me confidence in my purchase.
Price Range:
I found the prices at Fonebook to be reasonable, especially when compared to other shops in the area. They even had some great discounts on select models.
Overall Experience:
My experience at Fonebook was quite positive. The wide range of phones, friendly staff, and good prices made my visit worthwhile. I left the shop satisfied with my purchase and would definitely recommend it to others
Réponse de Fonebook : The phone and vape shop
THANK YOU MOIN
Réponse de Fonebook : The phone and vape shop
Thank you so much
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