Mjam Avis 

Bekam eine falsche Bestellung. Und anstatt das bewerten zu können, wurde die Bestellung storniert. 2
Wochen später bestellte ich wieder, und nach über einer stunde wurde die Bestellung storniert.
Beides mal blieb ich mit Hunger stehen. Sehr unzuverlässig und keine Rückmeldemöglichkeiten

Everything works great until it doesn't. After non-delivery of an order (which was marked in the app as successfully delivered) i tried to reach out and figure out what's happening, but there's almost no way to contact them (tip: you can search in "payments" section of help center, it's the only place where you can have "other questions" and contact the support). I am apparently supposed to hear from them in 24h, which is a bit late when you wait for food and are angry for wasted money

This company is pure crap in any possible way.To order food over them or to work for them (i know few ex riders).
They lie by advertising that if you order food you will get it in 15min,truth is way different.You will get your food more like in 40min+ sometimes even cold.I ordered food from restouran that is 5min away from me,and got my food after 1h40min!While 40min food stood at the restouran because noone pick it up.And they told me that restouran needed that much time to prepare food.Called restouran and they told me that noone didnt come for 40min after food was ready to pick it up.And on app it was saying that restouran was busy and that was the reason.They lie on every possible way.That is due to shortage of drivers.And that is because they pay drivers so low to deliver long distance orders,big elevation,zero bonus for bad weather,not paying single cent to ride to the restouran,they does not care about how hard riders work,they just replace you,they even now want from riders to drive groceries from markets for a same amount of money.They pay them 4e no matter how long or heavy order is.It is not problem in drivers,problem is in company,they dont pay riders enough.And riders dont have any motivation to ride as they should.They dont have many riders to cover everything thats why orders take so long.They just dont care about costumers eather,they dont care how long you will wait for food.They just give you 5e cupon and they think that solve the problem.Still they advertise lies everywhere about deliveries time.People should send them some working inspections overthere since they false advertise and lie costumers.
I did order my food from them many times and i always had some problem,now that i know what they are doing i dont order food from that company anymore.Just wanted to share my experience.
If you plan to order or work for them,dont.Make yourself a favor and order food somewhere else or get some other job.You will thank me later ;)

noch schlimmer als mjam und das, obwohl hier qualitätskontrollen stattfinden sollen. wers glaubt...