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I purchased a ring from ForageandFind last week. Alice was so easy to work with from the very beginning. Her communication was prompt, clear, and friendly! I received the ring yesterday due to her fast shipping. I love it, it's beautiful and just as displayed online.
I would definitely recommend purchasing from ForageandFind.
The owner is really lovely and kind, I received great customer service regarding a personal matter and I’ll definitely be a returning customer.
Alice went above and beyond to create the perfect bespoke piece for my 30th. No question was too silly and the end result exceeded my expectations. Now I’m waiting for the next occasion to shop with her again!
I recently purchased a pair of earrings on layaway, and I couldn’t be happier with the experience. Alice was exceptional from start to finish—she took the time to work with me to find a layaway plan that perfectly suited my needs. Her communication was outstanding; she responded quickly and was always available to answer my questions.
The earrings arrived in perfect condition and are absolutely stunning. Additionally, the shipping was impressively fast, which made the whole process even better. I highly recommend this store for their excellent service and quality products. I’m already looking forward to buying again!
Beautiful pieces, absolutely loved them! Process was super smooth. Thank you forage & find!
Would highly recommend! Item beautiful and exactly as described and seen from photo. Fast communication when needed & very friendly. I look forward to purchasing again soon, thank you! 🩷
Prompt delivery, courteous service and helpful attitude. Despite her competition treating me like I was being awkward (won’t say who) Alice catered to my admittedly precise requirements and united me with a ring I am in love with. The sales process was made painless by her excellent customer service and the packaging was beautiful (nice bonus).
Many thanks again and I would not hesitate to recommend!
Ordered a ring on the 18th of August, a week later I'd received no email to say it was dispatched and so I contacted the seller and asked for an update, to date (2nd September) I've had no response and I've contacted using their website form, Facebook and Instagram (where they regularly post). I'm in the third week since purchase. I've opened a claim with my bank and reported as a fraudulent company. I think the fact there is no phone number, nothing suggesting how long you will wait for an order to arrive and them never bothering to check or reply to messages are huge red flags. They also own forageandfindantiques.co.uk.
DO NOT BUY FROM. I decided to return my order and she is IMPOSSIBLE to get hold of. Won’t reply to messages from anyone anywhere and took SEVERAL attempts over the course of 3 weeks on various platforms. I don’t recommend buying from here bad experience from start to finish. Unless you’re 110% sure you want that piece and can wait for it/might not show up from talking to other people. The WORST customer service and experience.
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