Relatively small first purchase from Frabco - very pleased with experience. Site easy to use and good selection of items. Found site with a search on Google for an item. Choose free delivery - faster... Voir plus
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Lisez les avis des autres
I was delighted that a 'phone call to check dimensions of my planned purchase of an air fryer received a quick and fulsome response and I placed my order immediately. Despite selecting free delivery... Voir plus
Quick delivery on my orders. Only problem was product had (slightly) leaked but that wasnt the sellers fault as id had the same issue with AU themselves and it was a manufacturers fault with the lid... Voir plus
Excellent company to deal with. Came across Frabco when I was looking for ginger bead kit for my daughters birthday. Was able to get some very useful things for the celebration: customer service was... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin général
- Magasin d'électroménager
- Chocolatier
- Magasin d'articles de barbecue
- Épicerie
- Magasin d'ameublement et de décoration
Écrit par l'entreprise
Frabco Direct online shopping for home and garden, gifts and seasonal. We offer next day delivery to the UK and pride ourselves on the very best customer service
Coordonnées de contact
1D, Deer Park Farm Industrial Estate, SO50 7DZ, Eastleigh, Royaume-Uni
- 0333 40 40 272
- admin@frabco.com
- frabco.com
Really impressed with Frabco. Highly recommended.
Really impressed with the speed and quality of the service from Frabco. I don't usually leave reviews but I ordered a Playmobil set as a Christmas present for our son on Sunday evening - a set which I suspect may be discontinued as I couldn't find stocked elsewhere, but Google suggested Frabco as a retailer and it was in stock and reasonably priced. Having never heard of them before I was a little hesitant, but online reviews looked reasonable so I decided to go ahead and order. Tuesday afternoon, it arrived, very well packaged too. I received several order updates throughout the process and I wouldn't hesitate to order from them again in the future.
It's nice to see that there are independent retailers that can offer the same (if not better!) level of online shopping experience that you would usually only expect from larger, mainstream retailers. The Am*zon order, I placed at the same time hasn't arrived yet... ;-)

Réponse de Frabco
Deer purchase
Received my purchase earlier than expected and was very happy. Only issue was after I paid fir it online they came back and said there would be additional shipping costs was not happy about that. I had to pay $18.00 over the price I had already paid when I ordered it. Otherwise I was happy with the product and how quickly it arrived.

Réponse de Frabco
Late delivery and expensive return
Ordered a Christmas tree stand and paid for 1-2 day delivery. Unfortunately it took four days to arrive so I sourced an alternative elsewhere. A call (left a voicemail before late delivery) and message (online contact form) went unanswered. I took late delivery then initiated a refund via the website (which was swiftly actioned). Unfortunately no offer of refunding return postage so I’m stuck with a 15kg tree base and a hefty return delivery fee.

Réponse de Frabco
Quick delivery , well packed
Quick delivery , was worried in will not arrive in 1 piece but was packed well , thank you

Réponse de Frabco

Réponse de Frabco
Can't fault Franco from my experience
Can't fault Franco from my experience, delivery on time and good communication throughout the process.

Réponse de Frabco
My order was well packaged and arrived…
My order was well packaged and arrived far faster than I expected. I was really happy with the service.

Réponse de Frabco
Very Happy with the Service from Frabco
All went without a hitch, and the delivery time was very fast. Also very happy with our purchase, a Dimplex "speaker stand" ceramic heater, which was quite difficult to find at other popular suppliers.

Réponse de Frabco
Great service throughout
Great service throughout. Easy to order, the product was original but also great value for money and we were very happy with it. Delivery was very prompt, earlier than advised in fact.
Will use again and would recommend.

Réponse de Frabco
A simple order for spec cleaning…
A simple order for spec cleaning tissues delivered with no fuss. FRABCO seems
a reliable supplier. Will check for other product lines as and when.

Réponse de Frabco
Good quality reasonably priced goods
Good quality reasonably priced goods, delivered on time, thankyou

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Excellent service
Excellent service, well priced and it arrived on time- no hassles at all. Thank you.

Réponse de Frabco
Ordered chocolate liqueurs 5th December…
Ordered chocolate liqueurs 5th December and arrived within three or four days. Securely packed and no problems whatsoever.

Réponse de Frabco
My delivery only took a couple of days
No response and order not shipped
I ordered last week and after ordering was advised they needed more money for shipping. I reluctantly agreed to pay the money and never heard from them again and the product has still not been shipped. I am so disappointed in this company as this is my first order and they just don’t respond. I sent 4 emails and no acknowledgment. Not happy.

Réponse de Frabco
Further to my earlier review
Further to my earlier review. Do not use this company. Spent £50 and DHL have lost my goods. Tried numerous times to contact Frabco and they refuse to answer. Multiple messages sent and phone calls leaving messages are not answered.

Réponse de Frabco
First time ordering with Frabco and the…
First time ordering with Frabco and the process was hassle free and my parcel arrived quickly, would highly recommend.
An excellent service
This is the first time I've ordered from Frabco and I received an excellent service from them. They kept me updated on the status of my order right up until it was delivered. Thank you.
Excellent service
My order arrived on time, have not been able to use it yet as it is a Christmas Tree Stand but looks good and exactly as described.
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