This site has some very good offers. I was in two minds before buying but I had delivery with in 48 hours of placing the order and it waa high value item. Really pleased with the service and prompt de... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Fragrance of London, delivered the perfume I required at the date they promised, I can’t fault there service
L'entreprise a répondu
I ordered a perfume end of September for a bday on the 9th of October. There was a labelling issue due to Royal Mail. I went to the local Royal Mail depo to resolve and they told me it was... Voir plus
L'entreprise a répondu
Superb price! I was slightly sceptical at first as it seemed too good to be true, and not heard of the website before, but sure enough I received a genuine new/sealed aftershave in very fast delivery... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Parfumerie
- aussi dans
- Fournisseur d'arômes et de parfums
- Fournisseur de cosmétiques et de parfums
- Magasin de cosmétiques
Écrit par l'entreprise
We have been established since 2012 and carry a wide range of branded perfumes, gift sets, sunglasses, with over 80 brands and nearly 2000-plus products. We sell only genuine authentic perfumes sourced within the UK from our trusted suppliers. Our supply chain is robust and trading standards approved. Hence, you can purchase from us with full confidence. We have a 30-day returns/exchange policy for all our products, subject to items returned unopened and unused. All purchases above £50.00 qualify for free delivery. All our deliveries are Royal Mail tracked, requiring signature. Buy from us with confidence and save with us throughout the year.
Coordonnées de contact
Royaume-Uni
- fragrancelondon.com
4,0
Bien
53 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 80 % de ses avis négatifs
Répond généralement dans un délai d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Great prices and service
Purchased several times from this store and always the best prices and offers. Great quality and service.
8 septembre 2025
Avis spontané
Réponse de Fragrance London
Thank you for sharing your experience and noticing our prices and offers. We require poistive customers like you and usually not all customers leave feedback. Your feedback and rating is very valuable to us.
Exceptional customer service
Exceptional customer service. Products arrived on time & well packaged.
14 septembre 2025
Avis spontané
Réponse de Fragrance London
Thank you for your valuable feedback, rating and acknowledgement. We hope you visit us again at www.fragrancelondon.com
Great service and genuine product.
13 septembre 2025
Avis spontané
Réponse de Fragrance London
Thank you for your 5 star feedback and comments. Looking forward to see you soon at Fragrance London.
Réponse de Fragrance London
Thank you for your valuable feedback and 5 star rating it means a lot to us. Hope to see you soon on Fragrance London.
I recently ordered a fragrance and had…
I recently ordered a fragrance and had a fantastic experience. The website was easy to navigate, checkout was smooth, and my order arrived quickly with excellent packaging to keep the bottle safe. The fragrance was 100% authentic and exactly as described. I also appreciated the regular updates on shipping, which gave me peace of mind. Overall, very professional service and I’ll definitely be ordering again. Highly recommend!
1 septembre 2025
Avis spontané
Réponse de Fragrance London
Thank you for valuable comments and positive feedback, really appreciated.
I had such a fantastic experience with…
I had such a fantastic experience with Fragrance London! The selection of perfumes is incredible – they have all the classics as well as some unique finds you won’t easily get elsewhere. My order arrived quickly, beautifully packaged, and the attention to detail really stood out. The fragrances are 100% authentic and last all day, which is exactly what I was hoping for.
I was pleasantly surprised at the prices too – I managed to get Calvin Klein Euphoria for nearly half the price compared to high-street stores, picked up Paco Rabanne 1 Million at a much better deal than Boots, and even found Armani Si at a price I couldn’t find anywhere else online. Such amazing value for genuine products!
Customer service was also excellent – very polite, helpful, and quick to respond to my queries. It’s rare to find a perfume store that combines quality products, great prices, and genuine care for their customers.
I’ll definitely be shopping here again and recommending them to friends and family. Truly a hidden gem for anyone who loves perfumes!❤️❤️❤️❤️
12 septembre 2025
Avis spontané
Réponse de Fragrance London
Thank you for your really postive feedback. Very seldom customer leaves such a great feedback, really appreciated.
They sell fake perfume avoid as you…
They sell fake perfume avoid as you cannot return an opened bottle ?
How on earth would you know unless you opened it…… scammers avoid.
Will go via card company now for refund.
1 août 2025
Avis spontané
Réponse de Fragrance London
We are sorry to hear about your experience. We are trading since 2012 and are extremely reputed organisation trading on all online platforms. Due to health and safety reason we do not accept item once opened, used and retrurned. Sincere apologies.
Don't be fooled - this is not a real company
Really wish I'd read these reviews before choosing to purchase a perfume for my wife from Fragrance London. Ordered two weeks ago and much like everyone else, item not delivered and zero communication. I tried calling but they have pulled the old 'This number is not in use at this time - please send an email instead.' Give it a go - 01908 151987. And of course no response to the email. Don't be fooled! Don't give your money to a bunch of crooks. You have been warned.
28 juillet 2025
Avis spontané
Réponse de Fragrance London
We are sorry abour your experience. We always recommend to send us email however you can also contact us our team via whats app.
STAY AWAY Order never arrived
Order never arrived neither been given a tracking number. Been contacted after a week by the customer service telling me the order been refused, with an attached from Royal Mail not showing the full address order sent to. I asked for a proof and I have CCTV home can prove no delivery been attempted. Deducted postage fees, and sent a refund without these. Unprofessional, unreliable service. DO NOT BUY FROM THEM DESPITE THE LOWER PRICES
4 juillet 2025
Avis spontané
Réponse de Fragrance London
Firstly acceppt our sincere apologies for any inconvenience caused. Your item was shipped via royal mail tracked delivery requiring signature. If you fail to collect then we comply with our returns policy clearly stated on the website.
Order never arrived
Order never arrived. “Tracking” remains the same as day of order. Shipping company not given and Fragrance London wants me to download an App to track. Never had this with any other company in over 20 years ordering online.
Emailed Fragrance London and received a very general reply but nothing further. PayPal refunded.
Avoid. Might seem a little cheaper than elsewhere but I doubt you’d receive great service. Or indeed your order.
16 juin 2025
Avis spontané
Réponse de Fragrance London
Accept our sincere apologies however all items we dispatch are royal mail tracked requiring signature. In your case the item was lost by royal mail resulting in delay however refund was duly applied.
Avoid This Company
This is a shady company. I ordered 20 items, and they only shipped a partial order. I tried to get a full refund for the refused delivery, but it was extremely difficult. It took two weeks and I had to get PayPal involved to resolve it. I will never buy from this company again.
29 mai 2025
Avis spontané
Réponse de Fragrance London
We are sorry about your experience. Having investiagted the issue your parcel was split into two due to number of units and shiiping restrictions. For refunds unfortunately you had to wait for us to get the item back. Refusing delivery does not mean refund will be issued straightaway. However your refund was duly issued.
Ordered perfumes
Ordered perfumes. Had a good timely delivery and reasonable prices. Will recommend
1 avril 2025
Avis spontané
Réponse de Fragrance London
Thank you
Super fast delivery delivery service …
Super fast delivery delivery service and genuine products.
23 octobre 2024
Avis spontané
Réponse de Fragrance London
Thank you
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.