High quality gift at a reasonable price. The item arrived within 2 weeks of order which was very good considering it is a "personalised" item. So good that i have ordered a 2nd calendar for another f... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Great web site a lot of options and choices. Selected a 1947 map and spoke with customer service to establish if a frame picture would be as good as a canvas picture and they provided a helpful servic... Voir plus
I adore Francis Frith's beautiful image collection. I have found and ordered some lovely forgotten old photos which I treasure and now proudly framed and scattered around our house. I am saddened... Voir plus
L'entreprise a répondu
Good to see photos of my home village circa 1955 as I remembered it as a teenage schoolboy. The Nags Head was my dad's watering hole, the large walnut tree next to he newsagents always provided an ab... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Photothèque-vidéothèque
- aussi dans
- Art & antiquités
- Magasin d'impressions et de signalisation
- Magasin de cartes et de plans
- Magasin de design et de décor intérieur
À propos de The Francis Frith Collection
Écrit par l'entreprise
About Us
The Francis Frith Collection is a unique, nationally important and world renowned photo archive that has been delighting the public since 1860. Over the last 44 years, millions of customers have purchased our products.
Our prints hang in homes, galleries, shops, restaurants, hotels and thousands of public buildings across the UK and around the world. Over 2.5 million of copies of our book titles are on customers' coffee tables and in their bookcases.
Our prints hang in homes, galleries, shops, restaurants, hotels and thousands of public buildings across the UK and around the world. Over 2.5 million of copies of our book titles are on customers' coffee tables and in their bookcases.
Family-owned and Run
Although we have several separate companies developing the Frith archive, we are and have been since 1860, a family-run business. We are small enough to care about every one of our customers, but experienced and professional enough run a very sophisticated business. Our workshops have been located in a Wiltshire village since 1998, and our prints and books are still produced there.
Quality, Guaranteed
Our products are hand-made, to order, and in most cases are signed by the individual who has put the finishing touches to the product. We guarantee every one of our products. Not that you should ever need it - our products have been surpassing customers' expectations for decades.
We have exceptionally high levels of customer satisfaction. We're very proud of our reputation for high quality, and we work extremely hard to maintain it.
We have exceptionally high levels of customer satisfaction. We're very proud of our reputation for high quality, and we work extremely hard to maintain it.
Coordonnées de contact
1 Chilmark Estate House, SP3 5DU, Chilmark, Wiltshire, Royaume-Uni
- 01722 716 376
- trustpilot@francisfrith.com
- francisfrith.com
4,9
Excellent
1 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Excellent service and quick despatch of…
Excellent service and quick despatch of the pictures - thank you.
4 août 2025
Réponse de The Francis Frith Collection
It's good to hear you are pleased with the purchasing experience.
All round quality
Easy to use, good selection and prompt delivery of a quality product
22 juillet 2025
Réponse de The Francis Frith Collection
Your feedback is much appreciated.
Quick and easy,got exactly what I…
Quick and easy,got exactly what I wanted. Turned up so fast was very surprising how fast.
28 juillet 2025
Réponse de The Francis Frith Collection
We always aim to exceed expectations, thank you for commenting.
Great pictures easy to use website
28 juillet 2025
Réponse de The Francis Frith Collection
Many thanks for your comments.
Réponse de The Francis Frith Collection
That's great to hear, thank you.
Réponse de The Francis Frith Collection
We hope the gift is well-received and that you will come back to us in the future.
Superb products and excellent online…
Superb products and excellent online offering. A great British company.
17 juillet 2025
Réponse de The Francis Frith Collection
Thank you for your feedback and kind words.
good website
good website, good service and prompt delivery in well-packaged stiff card envelope arriving in good condition.
16 juillet 2025
Réponse de The Francis Frith Collection
We hope you are delighted with your purchase.
Great photo of The Crystal Palace
Great photo of The Crystal Palace. Fantastic quality and the delivery was very quick. Happy with my purchase!
9 juillet 2025
Réponse de The Francis Frith Collection
Thanks for your comments on our product and service.
I expected a good resolution print for…
I expected a good resolution print for the high cost, it was very soft. glad I didnt get an even bigger print. Also, having paid for it I didnt expect to have the copyright stuff so visible on the front.
Later..... They replied that "the digital file we hold of that image the quality is very good"
Well that file must be soft, as the print is from that file, the image is 18x15, and on good quality paper so unlikely to be degraded.
I think their definition of "very good" is not the same as mine. The problem with buying unseen.
15 juillet 2025
Réponse de The Francis Frith Collection
I am sorry that you are so disappointed but looking at the digital file we hold of that image the quality is very good. You purchased the smallest size print we offer which inevitably doesn't provide the greatest detail, especially on a subject like this where a cricket team is pictured from the boundary line. A larger print would enable you to see more detail if thats wha you ate looking for so we would be happy to supply a larger size print if you would pay the difference in price. As regards the copyright text, we have to include this on all the prints we sell for legal reason but since you ordered an unmounted print you are seeing an area that would normally be hidden under the mount margin. As regards the cost, again the small print offers the poorest value as the overhead costs associated with an historic archive are the same and the cost of making a Small print is much the same as making a Medium size, which is twice the size.
Childhood Memories of Lower Stoke, Kent.
Good to see photos of my home village circa 1955 as I remembered it as a teenage schoolboy.
The Nags Head was my dad's watering hole, the large walnut tree next to he newsagents always provided an abundant supply of walnuts. The ditch on the right was the place where armed with jam jars, we collected the tiny stickleback fish,
7 juillet 2025
Réponse de The Francis Frith Collection
Many thanks for your feedback and memories associated with the images.
Fabulous prints.
I recently ordered two prints of Sutton Valence. As a family we spent our summer holidays every year travelling down from Glasgow for my mother to reunite with her family for a few weeks. The photo of Lower Road was absolutely fabulous as my Grandmother’s cottage was clearly visible in the photo. It was built in 1854 and I was born in 1954. The print brings back so many happy memories.
9 juillet 2025
Réponse de The Francis Frith Collection
It's good to hear that you are delighted with your purchase. Thank you for taking the time to give us feedback.
Nice print
Quick delivery, good printing and quality frame. Fantastic collection of old local pictures
8 juillet 2025
Réponse de The Francis Frith Collection
Thank you for your feedback, it is much appreciated.
A beautiful gift.
I bought a tea towel of the Carpet Gardens, Eastbourne for a friend. The gardens no longer exist so it will be a treasured memory for her. The quality of the product is excellent and the service I received from Francis Firth, as always, was first class. A satisfied customer again.
7 juillet 2025
Réponse de The Francis Frith Collection
Many thanks for your kind words. We hope the gift brings back many happy memories for your friend.
Réponse de The Francis Frith Collection
We're glad to have met your expectations
Happy Memories
The print was exactly what we were looking for. A gift for an 80th birthday and a nostalgic snapshot of our childhood at Whitley Bay. Good choice of sizes. Delivered promptly.
24 juin 2025
Réponse de The Francis Frith Collection
Glad to hear that you are delighted with your purchase!
Absolutely stunning photograph
Absolutely stunning photograph, beautiful
And prompt service.
Would 110% recommend .
Thank you
24 juin 2025
Réponse de The Francis Frith Collection
It's great to hear that you are delighted with your purchase. We hope you will return to us again!
Very quick service-I didn't have to…
Very quick service-I didn't have to wait long for gift to arrive.
24 juin 2025
Réponse de The Francis Frith Collection
Many thanks for your feedback, we really appreciate it.
Beautiful picture and lovely frame
Beautiful picture and lovely frame. Fast delivery. Lovely doing business with you. Highly recommended.
1 juillet 2025
Réponse de The Francis Frith Collection
Thank you for your comments, your feedback is important to us.
Picture is very bleak
Picture is very bleak. I understand old picture but it’s very pale and my fear us it won’t last long
30 juin 2025
Réponse de The Francis Frith Collection
Thank you for your product feedback, although we are very sorry to hear your concerns. We will look into this as a matter of urgency and reply privately with a resolution.
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.