High quality gift at a reasonable price. The item arrived within 2 weeks of order which was very good considering it is a "personalised" item. So good that i have ordered a 2nd calendar for another f... Voir plus
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Great web site a lot of options and choices. Selected a 1947 map and spoke with customer service to establish if a frame picture would be as good as a canvas picture and they provided a helpful servic... Voir plus
I adore Francis Frith's beautiful image collection. I have found and ordered some lovely forgotten old photos which I treasure and now proudly framed and scattered around our house. I am saddened... Voir plus
L'entreprise a répondu
Good to see photos of my home village circa 1955 as I remembered it as a teenage schoolboy. The Nags Head was my dad's watering hole, the large walnut tree next to he newsagents always provided an ab... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Photothèque-vidéothèque
- aussi dans
- Art & antiquités
- Magasin d'impressions et de signalisation
- Magasin de cartes et de plans
- Magasin de design et de décor intérieur
À propos de The Francis Frith Collection
Écrit par l'entreprise
About Us
The Francis Frith Collection is a unique, nationally important and world renowned photo archive that has been delighting the public since 1860. Over the last 44 years, millions of customers have purchased our products.
Our prints hang in homes, galleries, shops, restaurants, hotels and thousands of public buildings across the UK and around the world. Over 2.5 million of copies of our book titles are on customers' coffee tables and in their bookcases.
Our prints hang in homes, galleries, shops, restaurants, hotels and thousands of public buildings across the UK and around the world. Over 2.5 million of copies of our book titles are on customers' coffee tables and in their bookcases.
Family-owned and Run
Although we have several separate companies developing the Frith archive, we are and have been since 1860, a family-run business. We are small enough to care about every one of our customers, but experienced and professional enough run a very sophisticated business. Our workshops have been located in a Wiltshire village since 1998, and our prints and books are still produced there.
Quality, Guaranteed
Our products are hand-made, to order, and in most cases are signed by the individual who has put the finishing touches to the product. We guarantee every one of our products. Not that you should ever need it - our products have been surpassing customers' expectations for decades.
We have exceptionally high levels of customer satisfaction. We're very proud of our reputation for high quality, and we work extremely hard to maintain it.
We have exceptionally high levels of customer satisfaction. We're very proud of our reputation for high quality, and we work extremely hard to maintain it.
Coordonnées de contact
1 Chilmark Estate House, SP3 5DU, Chilmark, Wiltshire, Royaume-Uni
- 01722 716 376
- trustpilot@francisfrith.com
- francisfrith.com
4,9
Excellent
1 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
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Very pleased with the framed photo
Very pleased with the framed photo, it brought back many memories. Very good service, on time delivery and a pleasant helpful discussion by phone prior to purchase. Definitely recommend.
25 mars 2026
Brilliant company to deal with
It was easy from
Start to finish and a much quicker delivery than expected as Easter holidays were a few days after I ordered - I have bought from them before and always a pleasure to deal with
1 avril 2026
Excellent service provided thank you
Excellent service provided thank you. The Francis Frith company sell fascinating and useful products, perfect for family history research and nostalgia.
25 mars 2026
Historic Ordnance Survey Map of Crostwight print arrived perfectly in America!
My fiancé is from Crostwight and she lives in America now. I ordered a Historic Ordnance Survey Map of Crostwight print and it was delivered in perfect shape. The packaging that was used protected the print during the international shipment. Thank you very much for that! And she loves the print too!!!
11 mars 2026
Beautiful print and quality framing
The print was beautiful and excellent quality. Framed very well too. Delivery was surprisingly fast considering this had to be made to order.
16 mars 2026
The map I received was exactly what was…
The map I received was exactly what was needed for a family research project.
4 mars 2026
Wonderful choice of maps and…
Wonderful choice of maps and photographs. Excellent communications and super quick delivery. Recipient loved the framed map as I knew she would (and would have gone mad if she'd known how much it cost - quite pricey!)
9 mars 2026
The cost seemed too much for the…
The cost seemed too much for the product I received. It is for a 100th birthday, so I went ahead, but without a frame.
The sticky stuff on the clear plastic bag managed to get onto the face of the photo while I was getting it out. The adhesive is unnecessary and will permanently mark a photograph
9 mars 2026
Brilliant product and quick service!
24 février 2026
Worth the wait
The framed map is very good.
A few issues with Delivery, but this was more to do with Parcel force not leaving any missed delivery cars and then not redelivering shown on their app.
25 février 2026
Réponse de The Francis Frith Collection
I am very sorry but as you will see from our other Trustpilot comments, this is quite extraordinary!There must be a technical issue that is affecting your communications to us because we pride ourselves on providing superb customer service. We will look into this as soon as the office opens on Monday.
Fabulous products.
Fabulous products.. bought 2 prints with mounts and frames and turned up beautifully.. very happy with complete service and would happily recommend
18 février 2026
Very efficient service
Very efficient service
My order was prioritised as it was a gift
Staff were very helpful and the print of Ullswater map framed high quality
25 février 2026
Website easy and effective
Website easy and effective. Purchased arrived in good time and is excellent
23 février 2026
Very helpful with selection.
Very helpful over the phone regarding selection of the right product and exchanges available.
12 février 2026
To see the wonderful photograph of my school in 1955
To see the wonderful photograph of my school in 1
12 février 2026
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