FreeConnect Avis 167

TrustScore 5 sur 5

4,9

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Your agent was top notch professional and had everything resolved and answered before I could think of anything to ask. Hands down, very courteous and professional. Thank you, very much!!

Noté 5 sur 5 étoiles

Joe understands where I'm at with technology and financially. I wanted the internet but am on an extremely low budget right now. He found a plan for me that is just right. I really appreciate people l... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Edward was so kind and patient with me!!! Most wonderful person to have his position He is 5 star quality @@ I hope he knows what a blessing he was to me!!!

L'entreprise a répondu

Noté 5 sur 5 étoiles

You definitely have a 5 star employee she goes above and beyond for you! As a person who has managed a sales department in the past you can feel her drive, ambition and most of all her smile & energy!... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Service internet et téléphone

Écrit par l'entreprise

Find affordable, high-speed internet plans in your area and join the millions of users who’ve used FreeConnect's search tool to get matched with low-cost internet service from top-rated providers. We’re doing internet the right way around here. Other companies use your zip code to show you plans that you might be able to get, but we know you don’t have time for ‘maybes’. That’s why we use our address matching service to show you what affordable, high-speed internet plans are available at your address with near-perfect accuracy. Not only that, but it only takes ten minutes to sign up for service.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

167 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Comment cette entreprise utilise Trustpilot

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Joshua was very polite and patient

Joshua was very polite and patient

15 avril 2026
Avis spontané
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Réponse de FreeConnect

Thank you, Shirley! Joshua is wonderful, and we're glad his patience and politeness came through for you. Finding the right internet service provider takes time when you want to make sure it's a good fit, and Joshua made sure you got there. — The FreeConnect Team

Noté 5 sur 5 étoiles

Edwin was very professional.

15 avril 2026
Avis spontané
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Réponse de FreeConnect

Thank you, Michael! Edwin brings real professionalism to every customer interaction, and we're glad that showed. We appreciate you taking the time to share your experience with us! — The FreeConnect Team

Noté 5 sur 5 étoiles

Fast and easy great experience thank…

Fast and easy great experience thank you.

15 avril 2026
Avis spontané
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Réponse de FreeConnect

Thank you! Fast and easy is the experience everyone deserves when sorting out internet service, and we're glad the process was seamless for you. We appreciate the kind words! — The FreeConnect Team

Noté 5 sur 5 étoiles

Joe needs to be recognized!!

Joe understands where I'm at with technology and financially. I wanted the internet but am on an extremely low budget right now. He found a plan for me that is just right. I really appreciate people like him that go above and beyond and with patience. He is good at acommunicating , hope the company values him as well as I.

14 avril 2026
Avis spontané
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Réponse de FreeConnect

Michelle, thank you so much for this review. Joe is exactly the kind of person FreeConnect is proud to have, and we absolutely value him. Finding affordable internet plans that fit your actual budget and situation is at the heart of what we do, and we're so glad he delivered that for you. We hope you're enjoying your new internet service! — The FreeConnect Team

Noté 5 sur 5 étoiles

Irving is VERY kind & respectful

Irving is VERY kind & respectful. He is thorough with helping me get the BEST deal & service available.

14 avril 2026
Avis spontané
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Réponse de FreeConnect

Thank you, Jerry! Irving is fantastic, and being thorough and kind while helping customers find the right internet deal is exactly what FreeConnect is all about. It's always great to hear when we got it right! — The FreeConnect Team

Noté 5 sur 5 étoiles

Great customer service

Great customer service . Very polite

14 avril 2026
Avis spontané
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Réponse de FreeConnect

Thank you, Ruby! Great customer service and genuine politeness are two things we take seriously at FreeConnect. Finding the right internet service provider shouldn't feel stressful, and we're glad it didn't for you. We hope you're all connected and happy with your plan! — The FreeConnect Team

Noté 5 sur 5 étoiles

Above and beyond

He did everything he could to get me connected

14 avril 2026
Avis spontané
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Réponse de FreeConnect

April, thank you! Going above and beyond to get you connected is what great internet service support looks like, and we're so glad your rep delivered. FreeConnect is all about finding affordable internet at your address and making the whole process as simple as possible. Welcome aboard! — The FreeConnect Team

Noté 5 sur 5 étoiles

It was great and I am happy 😊

14 avril 2026
Avis spontané
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Réponse de FreeConnect

Thank you, Cherry! Happy customers are what FreeConnect is all about. We're so glad the whole experience of finding your internet service was great and that you're all set. Reviews like yours truly make our day. — The FreeConnect Team

Noté 5 sur 5 étoiles

Andy operator was so kind and I was…

Andy operator was so kind and I was done in fifteen minutes great job Andy

14 avril 2026
Avis spontané
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Réponse de FreeConnect

Thank you! Andy is genuinely one of the best. Getting set up with the right internet service in fifteen minutes is exactly the quick, simple experience FreeConnect is known for. We'll make sure he knows his work is appreciated. — The FreeConnect Team

Noté 5 sur 5 étoiles

Very nice and respectful and very…

Very nice and respectful and very knowledgeable

13 avril 2026
Avis spontané
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Réponse de FreeConnect

Thank you, Allyssa! Nice, respectful, and knowledgeable is the combination we want every customer to experience at FreeConnect when they're finding their internet service. We're really glad your rep came through on all three. If anything comes up, we're just a call away. — The FreeConnect Team

Noté 5 sur 5 étoiles

Great customer service agent

Great customer service agent. Service was so fast and priced great. Saved me hours of not having to search the web.

13 avril 2026
Avis spontané
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Réponse de FreeConnect

Thank you, Shelley! Fast, fairly priced, and saving you hours of research is exactly the point. FreeConnect compares internet plans at your specific address so you don't have to do all that legwork yourself. So glad it made a real difference for you. Welcome to the family! — The FreeConnect Team

Noté 5 sur 5 étoiles

GREAT CUSTOMER SERVICE

12 avril 2026
Avis spontané
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Réponse de FreeConnect

Thank you, Gloria! Great customer service is exactly what we aim for every single time at FreeConnect. So glad it showed during your experience getting internet service set up. We really appreciate your support! — The FreeConnect Team

Noté 5 sur 5 étoiles

Victor was understanding

Victor was understanding , patient and very courteous

12 avril 2026
Avis spontané
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Réponse de FreeConnect

Thank you, Bailey! Victor is a gem. Understanding, patient, and courteous is exactly how we'd describe him too. Finding the right internet service should feel this easy, and we're really glad he made that happen for you. Don't hesitate to reach out if you ever need anything. — The FreeConnect Team

Noté 5 sur 5 étoiles

The experience was absolutely…

The experience was absolutely exceptional, great customer service, gave informative information, greatly appreciated the call.

12 avril 2026
Avis spontané
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Réponse de FreeConnect

Thank you, Tonia! Exceptional is a word we love to hear. At FreeConnect, great customer service and clear information about your internet options are two things we genuinely focus on, and we're so glad both came through for you. This made our day! — The FreeConnect Team

Noté 5 sur 5 étoiles

Edwin was very professional helpful and…

Edwin was very professional helpful and knowledgeable and he helped me save a lot of money every month

11 avril 2026
Avis spontané
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Réponse de FreeConnect

Thank you, Khosrow! Edwin is outstanding. Helping people find affordable internet service that saves them real money every month is exactly what FreeConnect is built for, and we're so proud he delivered all of that for you. Professional, helpful, and knowledgeable, a perfect three for three. — The FreeConnect Team

Noté 5 sur 5 étoiles

Professional

Professional

11 avril 2026
Avis spontané
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Réponse de FreeConnect

Thank you, Sophia! Professional is exactly how we want every FreeConnect interaction to feel, whether you're just exploring internet options or getting everything set up. We really appreciate you taking a moment to share. — The FreeConnect Team

Noté 5 sur 5 étoiles

She was extremely nice and helpful

11 avril 2026
Avis spontané
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Réponse de FreeConnect

Thank you, Julia! Extremely nice and helpful is exactly the standard we hold the FreeConnect team to when helping people find the right internet plan. We're so glad she delivered that experience for you. Give us a shout anytime you need assistance. — The FreeConnect Team

Noté 5 sur 5 étoiles

Great communication and very pleased…

Great communication and very pleased with my representative Joe

11 avril 2026
Avis spontané
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Réponse de FreeConnect

Thank you, Audrey! Great communication is something Joe really brings to every conversation, and we're so glad you had such a wonderful experience finding your internet service through FreeConnect. We'll make sure Joe sees this! — The FreeConnect Team

Noté 5 sur 5 étoiles

Awesome.

Awesome.. the Way the process the communication the concerns every question was answered and felt very much appreciated and well attended. God bless 🙏🏼. Thanks

11 avril 2026
Avis spontané
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Réponse de FreeConnect

Thank you, Amelia! It sounds like everything came together just right, from the process and communication to making sure every one of your questions was answered. That's the FreeConnect experience we work hard to deliver every time someone's looking for internet service. This is exactly why we do what we do. — The FreeConnect Team

Noté 5 sur 5 étoiles

Salesman was so patient with me

Salesman was so patient with me. I'm elderly and he explained everything so well and took his time with me to make sure I understood everything...thanks T Mobile

11 avril 2026
Avis spontané
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Réponse de FreeConnect

Thank you so much, Audrey! We're so glad your rep was patient and thorough and made sure everything was clear. Taking the time to make sure every customer understands their internet options is exactly what everyone deserves. Thanks for choosing FreeConnect to help you get set up with your new provider! — The FreeConnect Team

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