Great product arrived today boxing great and the bars brilliant only thing I find you leave message and no response on two messages still waiting. Not a problem for me but update email would be great... Voir plus
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Couldn’t recommend them more highly! I had loads of questions and was trying to get hold of stock from all over Europe and they handled it brilliantly and extremely quickly!
Needed a replacement stem quickly for a trip. Placed an order Friday morning & sent an email asking if it could be express delivered. Matt at Freeride said they would try their best; it arrived on Sat... Voir plus
Superb service and great product. We received a phone call to apologise the product would arrive a day later than expected, and were offered a couple of freebies as a gesture of goodwill. Really compe... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Freeride UK has been founded on the belief of bringing some of the worlds most exciting and best products to the UK mountain bike industry. We have launched our brand with the amazing Title MTB brand and will be looking to add more brands and products to our collection in the near future. We are very excited to welcome you to our new page and are here to answer any questions you may have. Being a new company we also welcome any feedback you may have that will help us to continue to improve.
Coordonnées de contact
French Park, Knutsford Road, CW4 8EQ, Crewe, Royaume-Uni
- info@freerideuk.co.uk
- freerideuk.co.uk
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Although a small order from me, great customer service
Made contact and responses informative, timely and personal. Very helpful and ordered item as requested.
Excellent service
Excellent service! Fast delivery!
Didn’t receive any stickers this time around though with my TITLE MTB parts :(

Réponse de Freerideuk
sent the wrong product at first but very quick and friendly customer support
I bought a reverse chain tensioner from them and they sent somebody else's order instead by mistake, I let them know and they were very quick at responding and was able to send it back same day, they covered the delivery costs and they sent the tensioner the next day, still with the same delivery option I chose when I first bought it. They are very friendly and kind and quick with customer support and I understand that it was a mistake but I needed the tensioner desperately at the time and didn't arrive in time by the time I needed it, the next day after it was meant to arrive, so I can't give a 5 but they are a really good business and will definitely buy from them again.
Also they package the products very well in the boxes and send some nice stickers if you ask!
All good many thanks for quick delivery…
All good many thanks for quick delivery especially over the Xmas period.
Fantastic!!!!
Fantastic!!!!
I ordered some handgrips for my son and they were dispatched swiftly, unfortunately Hermes lost the package, I sent Freeride a message explaining they responded immediately and the very next day they drove out to my house (45 miles) and delivered them personally. It rare to find that sort of thing these days . A massive shout out to Matt from Freeride !!!!!
Would definitely buy from again.
Many thanks
Paul
Would recommend and order again
Arrived fast and packaged really well, bought Christmas gifts and the magnetic boxes they arrive in are perfect for wrapping them. The customer service is amazing and emailed straight away about a product that was out of stock and offered a refund or regular up dates on ETA and to send the parts that were ordered in stock seperatetly.
Excellent service and fast respons.
These guys are great..
These guys are great... quick delivery and great stock selection.
item came early
Excellent customers service
Excellent customers service, my package even arrived a day early! Will definitely be ordering from Freerideuk again
Quick and good service.
Great store, professional and helpful.
Some great components on offer. I ordered a Title bar and stem combo where the bar was on preorder from the supplier. Excellent communication regarding expected dispatch/ delivery and friendly, professional service. Products aren’t expected for dispatch until early July but would definitely recommend and return as a customer if they have what I need.
Amazing service provided
Amazing service provided, the guys here so much help and got my bits dispatched so quickly would definitely recommend buying here!
Quick and easy ordering and delivery
Really speedy delivery
Really speedy delivery, employee's seem really friendly, good quality parts
Brilliant service would certainly…
Brilliant service would certainly recommend very helpful and nothing was to much trouble customer service was excellent.
Product as expected and quick shipping
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