Des escrocs
Des escrocs !
J’ai pris plusieurs challenge chez eux!
Sur un des challenge je me suis retrouvé sur une position en vente et j’ai eu l’impossibilité de la couper ce qui a clôturé mon compte car j’ai perdu le drawdown!
J’ai exprimé ce problème au service client qui m’a clairement fait comprendre que je mentais!
Ce n’est pas fiable !
Réponse de Funded Trader Markets
We want to address this review directly as the claims made do not reflect what actually took place.
When you raised this concern with our support team, we did not dismiss it. We asked you to share your MT5 trading journal so we could investigate whether there was any genuine attempt to close the position as you described. You shared that journal with us. The journal showed no attempt to close the position at any point. What it did show, clearly and without ambiguity, was that additional positions were being opened during the period in question, which contributed to the drawdown breach on your account.
The claim that you were unable to close your position is not supported by your own trading journal. Our support team's response was based entirely on the evidence you provided, not on an assumption that you were being dishonest. Characterizing that as being called a liar is a misrepresentation of what took place.
A breach resulting from continued position additions in a drawdown situation is not something we are able to reverse and it is not something that falls on us as a firm. We understand losing an account is frustrating but the outcome here is consistent with the trading activity on record.
The Compliance Team
Funded Trader Markets
