I've brought approximately 7 pairs of Furmoo slippers over the years but find myself disappointed with length of time it takes, only ordered inners! Took nearly 6 weeks, Winter is nearly over! I know... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
I've brought approximately 7 pairs of Furmoo slippers over the years but find myself disappointed with length of time it takes, only ordered inners! Took nearly 6 weeks, Winter is nearly over! I know... Voir plus
L'entreprise a répondu
The slippers I bought finally arrived and I love them. So well made, gorgeous colours and so comfy I haven't taken them off BUT, customer expectations need to be better managed at point of sale, not a... Voir plus
L'entreprise a répondu
Beautiful bags, so soft, for a small bag, its really quite roomy, can fit a full sized wallet, inhaler, lipbalm and pens etc and some of my daughters items I get handed along the way. Got a free w... Voir plus
I'm totally dissatisfied with this company. Ordered I made sure to message that I needed them by a certain date. Was told I would definitely have them in 21 working days. Didn't arrive message and a... Voir plus
Unique Handbags with a story. New Zealand Sheepskin slippers and cowhide handbags. Trusted by 80,000 + customers.
Christchurch , Nouvelle-Zélande
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 88 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Love my bag I purchased it always turns heads and I would definitely purchase again! The workmanship is amazing!
Only purchase if you are ready for a new addiction! You can't stop at one or three or even five purchases. Love my bags and wallet, it's hard not to purchase each time new products are released
I've had nothing but good experiences with this business. They are a small manufacturer so products can take some time to ship on occasion (as they have to be sewn) but their communication is always very responsive and they go out of their way to fix problems etc.
Fantastic products, I absolutely love my bag (another fabulous addition to my collection)
Furmoo are amazing! For a "small" New Zealand business, their quality, pricing, and customer service are amazing. As far as I can tell, anyone giving them a negative review on her either didn't read the description on the item they purchased, or didn't have the common sense to reach out to Shelley or the team to sort out an issue.
I have purchased several items from Furmoo and have found them to be a great quality and efficcient delivery.
Amazing Quality, fast response and arrived quickly. Love to support a Nz brand that supports others
Absolutely my most favorite Nz shop. I own a collection of bags and slippers, just got some fluffy moodles and I'm in love. Got my slippers exactly 22 days layer communication with staff is fast and excellent
I received 2 gifts from FURMOO from my partner and LOVED them sooooo much
Received my cushion covers & mystery box for my birthday and needless to say I was well satisfied as usual, well made products that wear well, just some more additions to my herd. Always had great service and any queries are answered promptly- highly recommend! 🐄
Love all my herd! The only problem is limiting yourself to buy only a few bags and moodles.
Delivery can be slow but they're made to order....well worth the wait!
I get comments on my bags all the time and love them all so much. They're all so different but quality is exceptional, despite being very well used they're holding up without any fault.
Fantastic products from a fantastic company.
Customer service is outstanding, nothing is an issue. Communication is very prompt.
Furmoo are an amazing company, I have always had great service from them, Their products are amazing and top quality, highly recommended.
A belated review...purchased my slippers several years ago. Would love another pair but hard to justify - inner is just starting to wear thru but outer is still perfect. Great product. Like all their products (I have a range of bags!) Timing of delivery is always consistent with what is stated - could be overnight, could be a few weeks depending if in stock, pre order, or in a massive sale. Love the products, love the story behind Furmoo, and great customer service.
I have purchased a roadie day bag and also a cute flap cut purse. Love them both, the floral lining is a nice touch. Are holding up well to lots of use. I really want a wallet so that’s next on my list. Will obviously buy from here again, SUPPORT LOCAL NZ
Ordered arrived, overnight delivery. Just as described.
I have ordered many items and to date have had no issues (fingers crossed it stays this way).
I have found Furmoo’s response to queries have been received within 24 hours, most being within a couple of hours.
Top notch NZ company.
Superb products arrived on time love the purse just what I ordered. Fantastic customer service cannot fault Furmoo always will be a great customer

Réponse de furmoo.com
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.