Fuse Energy Avis 5 094

Ibi provided excellent service . The response was very quick and his attitude very positive and helpful

Well I started trying to switch to Fuse via Uswitch, as I found the tariff via their site so thought it reasonable to use them for the switch. However that wasn't such a good idea as not all the information made it across the link. The Fuse chat service is operated over email, and actually works quite well and is moved from agent to agent very well. I dealt with three different agents over the 24 hours, but my dealings with Sid resolved the issue in the end. Sid was very helpful and understanding and freely admitted when he need to get help from someone else. I find this very professional as he told me what was happening honestly without covering anything up.

Ram was very helpful and responded very promptly.

Absolutely great energy company great to deal with and solve problems quickly, the switch only took a few days Joshua, Omkar, yaseer and Ged all replied quickly and were a a pleasure to talk to. Thankyou definitely recommend fuse energy 💯

Neil was very helpful and quickly resolved my issue

Really helpful with my query about my bill and how I needed to go about changing things over due to circumstances many thanks

Hasan was friendly and really helpful with all our questions and understanding the issue at hand which was then swiftly resolved.

Definitely recommend their quick and efficient service and communication. Chiranjeevi was excellent, and sympathetic to our needs

Had an issue with signing up, Arpi sorted it out, even though it was a little tricky.

I’ve never experienced such good customer service! I’d never heard of Fuse but I would definitely recommend.

Their online chat is so easy to use with incredible response time. I’ve spoke to Lorenzo today who was helpful.

We also had Charlene visit our property to fit a new meter and she was very friendly, professional and went beyond what is expected of her. Very grateful!

Had issues with my switch to Fuse due to my previous supplier (not Fuse) Customer Service from Jordan was excellent and very quick responses. Thank you

5 star service from the team at Fuse Energy, especially Jordan, went way above and beyond to help me save £££££, could recommend more highly.

Keep up the good work !!

The portal is a bit counterintuitive at times but Kabir and Naveena on the chat system were really very helpful.

Very responsive when I needed answers. Nana was extremely quick to reply and helped me sort out my issues.

I have found Fuse very helpful.
Customer service has been,for me excellent giving quick and up to the minute information.
Of course I would like the energy to cost less but I find them competitive.

Nika was helpful and efficient when changing the details on my account . She got the job done .

Hannah was very nice

The guys that came round to fit the smart were quick and professional. They advised what they would be doing and how long it would take.

Nika was so helpful and fast response to all my queries.

Their customer service was really efficient. It was really easy to navigate.