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Lisez les avis des autres

Noté 1 sur 5 étoiles

The company took our deposit and never did the move. We tried to confirm the mover for a week before and they did not return phone calls or emails. We hired another moving company the day before ou... Voir plus

Noté 5 sur 5 étoiles

Alex was absolutely fantastic. He made sure that all my belongings were well taken care of and that everything was organized exactly as needed. He was efficient, patient and kind. I’ll definitely be c... Voir plus

Noté 5 sur 5 étoiles

I would like to say that from the sales representative to the driver and crew who arrived at my home in Richland, Washington everyone was super professional and they worked as quickly as possible. Fus... Voir plus

Noté 5 sur 5 étoiles

I had a great experience with Fusion Van Lines. From start to finish, they provided amazing service that made our move a breeze. Movers Alex and Salvator was professional, punctual, and extremely e... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Services de déménagement et de stockage

Écrit par l'entreprise

Our movers are thoroughly trained to ensure that they are the most professional moving experts you can trust for all of your important relocation needs. We highly skilled, experienced and courteous. Whether you're looking for a local moving company or long-distance movers, our pros can help make the entire process fast, simple and painless. Request a free quote today!


Coordonnées de contact

4,0

Bien

TrustScore 4 sur 5

47 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,0

Tous les avis

(47)

15 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

BUYER BEWARE

BUYER BEWARE: Genuinely awful experience led by thieves. Your belongings will be held hostage and if it not for the police, these thugs would have stolen our furniture!!

We were provided an estimate for the MAX hours our small move would require and were reassured that we would only pay for the time spent. Upon arrival at the pickup location, the foreman immediately balked at our inventory and suggested our move would not meet the five hours he had been 'contracted for.' I explained we had a lot of moving to do once at home, and the job was much bigger than the items he could see. He loaded our things and demanded payment for the entire five-hour estimate upon arriving at the home, refusing to unload until full payment was made. I immediately called the police and with their support, the movers unloaded the furniture. They then abandoned the job, refusing to move items, recycle our refrigerators, or help organize the home. They worked for about an hour and demanded $600, which I absolutely denied. The movers were shady, exercised harassment, and tried to hold our items hostage for a payment they didn't earn. I will be submitting a complaint against their license for corrupt business practices and recommend avoiding hiring these crooks at all costs!
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24 janvier 2025
Avis spontané
Noté 1 sur 5 étoiles

Scammers

This movers of Fusion Van Lines not only damaged my belongings but stole several boxes. The final bill was much higher than quoted.

23 décembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Good service

Good service. Definitely recommend to use. Crew were on time and very good trained. Packed everything so everything went smooth and no damages.

4 novembre 2024
Avis spontané
Noté 1 sur 5 étoiles

Bad service

The movers were always late, showed up without the proper equipment and damage several of my furniture pieces.

4 décembre 2024
Avis spontané
Noté 1 sur 5 étoiles

Scam company!

Scam company!! They sole my stuff!! Very inaccurate estimation of cost, and very rude costumer service. Stay away!!

21 juin 2024
Avis spontané
Noté 1 sur 5 étoiles

Terrible Experience with Fusion Van Lines

I recently used Fusion Van Lines for my move, and it was a complete disaster. From the start, their customer service was unresponsive and unprofessional. My move was delayed several times with no clear communication or explanation. When my belongings finally arrived, many items were damaged, and some were even missing!

The movers themselves were careless and seemed more interested in rushing through the job than ensuring my things were safely packed and transported. To make matters worse, when I tried to file a claim for the damaged and missing items, I was met with nothing but excuses and refusal to take responsibility.

I would not recommend Fusion Van Lines to anyone. Moving is stressful enough without having to deal with such a poorly run company. Save yourself the headache and choose a different moving service.

14 août 2024
Avis spontané
Noté 5 sur 5 étoiles

From beginning to end

From beginning to end, the service was exceptional. The team was punctual, efficient, and attentive to details. I appreciated their clear communication. My move was hassle-free and smooth.

17 juillet 2024
Noté 5 sur 5 étoiles

I am very impressed by their prompt…

I am very impressed by their prompt responses and professional handling. The team took extra care with my fragile items, ensuring safe arrival. Their excellent communication made the move smooth. Keep it up! Thanks

19 juillet 2024
Noté 5 sur 5 étoiles

I would like to say that from the sales…

I would like to say that from the sales representative to the driver and crew who arrived at my home in Richland, Washington everyone was super professional and they worked as quickly as possible. Fusion Van Lines made my move and Storage so hassle-free. I just received my furniture and am pleased. I would be looking to recommend to family and friends in the future

20 juillet 2024
Noté 5 sur 5 étoiles

Good experience

Good experience. On time guys did great job with packing my fragile items. Everything went smoothly and no damages. Definitely recommend

23 juillet 2024
Noté 1 sur 5 étoiles

Terrible experience

Terrible experience. If you want a timely move, customer service, and actually want to receive your items- do not book with this company.

First off, our delivery date was withheld from us. We reached out to management multiple times via phone call and email, but wouldn’t receive and update or call back on the status of our shipment. We ended up being over a month without our belongings.

When the company finally decided to move our items from their storage, they did not notify us. We knew because we placed as AirTag to track our belongings that we saw them enroute. The day of arrival, the driver texted us saying he would be there in two hours (it was 8pm on a Sunday). They arrived at 10 with a moving truck that woke all our neighbors.

Upon arrival I was missing two of my items as well! A lot of our pieces were scraped and damaged as well.

Do not trust this company.

4 mai 2024
Avis spontané

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