Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

I am a new trader, thanks to Janet who has guided me on how to manage,set up and understand the analysis, She is wonderful .

Noté 5 sur 5 étoiles

Contacting customers in time for guidance on fxpesa. Sharing relevant information about fxpesa Being patient with customers when you call them as you guide them through the trading procedur... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The best withdrawal experience. You get your money in seconds! Never experienced this anywhere else. Same with deposits which is instant. Very fast execution as well. I also love the de... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

SLIPPAGE AND LAG is a huge issue, trialing this platform , my sell order got triggered and on an SL of 0.81 USD, lost 5.6 usd 😒regardless of volatility, this kind of slippage is crazy. And this is... Voir plus

À propos de l'entreprise

  1. Courtier en finances
  2. Société d'investissement
  3. Conseil en investissement
  4. Agent de change

Écrit par l'entreprise

FXPesa is a leading online trading platform offering access to global financial markets, including forex, commodities, indices, and shares. Regulated in Kenya, FXPesa combines advanced technology with local expertise to provide secure, user-friendly trading solutions for both beginners and experienced traders. With competitive pricing, educational resources, and dedicated support, FXPesa empowers traders to make informed investment decisions and grow their financial potential.


Coordonnées de contact

3,4

Moyen

TrustScore 3.5 sur 5

26 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 50 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

This is the most unacceptable online…

This is the most unacceptable online operation. Deposits went through, withdrawals didn’t. After three errors, I was told to stop. Fortunately, I foundr̺͆e̺͆t̺͆r̺͆i̺͆e̺͆v̺͆i̺͆s̺͆t̺͆a̺͆via search, and they fixed the issue fast.

9 janvier 2026
Avis spontané
Noté 1 sur 5 étoiles

FXpesa is full of thieves

FXpesa is full of thieves

I just deposited $1000

In my account it is reading $964 I don't understand why

When I email them they tell me that they converted to ksh. But my account balance is in dollars

This people are thieves

My bank has been deducted ksh.133000

Fxpesa called me and promised to return $36 then they told me via email they cannot return the $36 because I wanted ksh

My account balance is not in Kenyan shillings but in dollars

My balance should be $1000 not $964

They are thieves don't trade with them

8 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

With Fx you get to know and understand that this is not gambling..

1. Fx got willing and kind hearted agents.Eg MR ELIUD is one of them.
2. Fx personally are working hard like educating people and makes trading a fun ..the help us to alot.. I really appreciate 🙏

21 octobre 2025
Avis spontané
Logo de FXPesa

Réponse : FXPesa

Thank you for sharing your feedback Mr David.

At FXPesa, our aim is to ensure that our clients are well educated and get the best value.

Noté 5 sur 5 étoiles

FXPesa is a reliable and efficient…

FXPesa is a reliable and efficient broker with fast M-PESA deposits and withdrawals, responsive customer support, and transparent pricing. The platform is smooth, secure, and easy to use — highly recommended!

15 octobre 2025
Avis spontané
Logo de FXPesa

Réponse : FXPesa

Reliability and Efficiency, FXPesa's second language.

Thank you!!

Noté 1 sur 5 étoiles

Slow support and slow and inconvenience…

Slow support and slow and inconvenience while depositing advantage just high leverage the one star is for fast withdraw when I had Harry as my account manager everything was easy fxpesa is losing it with time

10 octobre 2025
Avis spontané
Logo de FXPesa

Réponse : FXPesa

Hi Alex,

Our apologies for the challenges you experienced with your account.

One of our team members will reach out to you with a solution.

Noté 4 sur 5 étoiles

I am very impressed with the service I…

I am very impressed with the service I received from Fxpesa. The process of setting up my account and getting started was smooth and straightforward, thanks to the excellent support from a staff member named Lilian.

Lilian was incredibly helpful throughout the entire process. She guided me with professionalism and made sure that all my questions were answered. Her assistance was crucial, and it made me feel confident and well-supported as a new user.

I would highly recommend Fxpesa to anyone looking for a reliable broker. The customer service, especially the help I received from Lilian, is truly top-notch. Thank you for making my experience a great one!

22 septembre 2025
Noté 3 sur 5 étoiles

Fxpesa do good job

Fxpesa do good job
But sometimes can not withdraw money the app reject or money take times to be in my wallet ! I suggest too if you can give access to other countries like : CONGO 🇨🇩, BURUNDI 🇧🇮, RWANDA 🇷🇼. Many peoples waiting this since last year coz I’m from Congo peoples like Fxpesa. Please 🙏🏽

28 août 2025
Avis spontané
Logo de FXPesa

Réponse : FXPesa

We appreciate your feedback on withdrawals and expansion — our team is always working on improvements to serve more clients like you.

Thanks for the kind words and for trusting FXPesa!

Noté 1 sur 5 étoiles

This broker is a fraud

This broker is a fraud, yes a fraud. They do not process withdrawals immediately. When you call their support line it has a loop message with no actual help from the so called "support". The funny part is they want you to deposit funds and start trading, they even call you to persuade you into it, but when you want to withdraw they do not pick your calls. Their reviews look scripted and fake, just like them. Do not dare to engage with them if you want to keep your funds and investments safe. I haven't received my funds yet at the time of this review, which is 48 hours later. A fraud and scam, stay away.

22 août 2025
Avis spontané
Logo de FXPesa

Réponse : FXPesa

We’re truly sorry to hear about your experience.

Withdrawals are normally processed promptly, so a 48-hour delay is unusual. Our team would like to review this case and assist you directly — please share your account details via support@fxpesa.com
so we can resolve this as quickly as possible.

– Team FXPesa

Noté 3 sur 5 étoiles

I love their transactions capabilities

I love their transactions capabilities, deposits and withdrawals are fast (almost instant), but you should improve on spreads because they are somehow high and make provision of many other instruments such as NASDAQ and cryptos,also improve on your tools menu,if I can be precise,the drawing tool for lines,create a flexible drawing tool where a person can just draw a line continuously in any direction,so fast so good, there's my score a 3/5

13 août 2025
Avis spontané
Logo de FXPesa

Réponse : FXPesa

We appreciate the feedback, Daniel, and take it seriously.

A team member will follow up with you shortly.

Noté 5 sur 5 étoiles

Thanks FXpesa for your excellent…

Thanks FXpesa for your excellent service. This is a genuine impression especially from customer service team. Aluma showed consistent response and professionalism in resolving my issues quickly making my trading journey easier. Thanks for raising bar high for client support in the forex industry.

8 août 2025
Avis spontané
Logo de FXPesa

Réponse : FXPesa

Thank you for the great feedback — we’re proud to be part of your trading journey.

Noté 5 sur 5 étoiles

VERY TRANSPARENT BROKER, GREAT EXPERIENCE

The best withdrawal experience. You get your money in seconds! Never experienced this anywhere else. Same with deposits which is instant.

Very fast execution as well.

I also love the demo accounts, and the flexibility in setting your own account balance. I was surprised to receive statements for demo account!

Very transparent broker, especially with commissions. You could improve abit more on spreads though......

Customer service is excellent. Alisha was swift in responding to my queries and I was sorted very fast on the same day

My Account Manager, Jesse, is the best!

6 août 2025
Avis spontané
Logo de FXPesa

Réponse : FXPesa

Alisha, Jesse!! I can't even stop praising them.

We appreciate the lovely words, Midwa! It's feedback like this that we look for.

Noté 5 sur 5 étoiles

Knowledge before starting a trade.

Contacting customers in time for guidance on fxpesa.
Sharing relevant information about fxpesa
Being patient with customers when you call them as you guide them through the trading procedures
I was made to understand that trading is manageable if one understands the skills and times to place a sell or buy order.

Thanks Ian for taking me through the training and sharing key points to note during the process.

Looking forward for a more interactive sessions as i get to know more
Achieve my goal on fxpesa.

Ian was my contact person .
Good job.

31 juillet 2025
Avis spontané
Logo de FXPesa

Réponse : FXPesa

Thanks so much for the great feedback, Angeline.

We love hearing stories like this from our traders!

Noté 1 sur 5 étoiles

SLIPPAGE AND LAG is a huge issue

SLIPPAGE AND LAG is a huge issue, trialing this platform , my sell order got triggered and on an SL of 0.81 USD, lost 5.6 usd 😒regardless of volatility, this kind of slippage is crazy. And this is not the first time its happened, as is evident from my first post below. Leaving the platform.

Their trading bonus is a scam.....they'll remove it in 30 days from your account naming some condition in the fine print. Doesn't bode well for transparency and credibilty. Also slippage and spreads, your trades will get activated way before price even reaches your buy stop order, your stop loss will be hit way before price reaches your SL and weirdly price can hit your take profit and yet your trade wont close, unless it hovers above for a few seconds.. I'll probably move platforms, the only thing going for this platform is the ease of depositing funds but if you're trading on smaller timeframes, this might not be the right platform and their customer service is a huge PLUS, available even on Sundays.

20 novembre 2024
Avis spontané
Noté 1 sur 5 étoiles

FXPESA is a worst broker in Kenya and…

FXPESA is a worst broker in Kenya and their services are really bad and they are thieves looting your money while not allowing you to withdraw your initial capital after making profits. They control the metatrader 5 app and make you lose your money. Please don't ever trust them. They email you every 2 seconds!
They make you lose your money every time you trade forex and it's impossible to make profits.

14 juin 2024
Avis spontané

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus