Galaxycleaninggroup Avis 47

Left my oven looking brand new, way better than companies ive previously used.

Given 2 stars because when you can get an on time stress-free clean the company provides a good standard of clean for a range of appliances. Justin clearly works hard for a good end result. That is the reason why we kept going back to the company despite being let down on numerous occasions. The last 4 visits we have been either significantly delayed, delayed coupled with excuses for why the work can’t possibly be completed at the time, or most recently simple complete no shows. I’m tired of the constant excuses and attitude of consistently being asked to accommodate other priorities. Oh and I’m still yet to hear about a refund on the £45 deposit paid for the last job we had a total no show for. I have now thankfully found other local companies who offer the same services at a similar price and actually turn up and do the job you’ve booked in for - and feel like a total idiot for not doing that sooner.

First time of using these guys and from the booking ( Thank-you Abi ) to the finished sparkle would not hesitate in recommending them. Great to have someone like Justin who takes such pride in his job. Thank you

Very prompt response to messages, turned up on time, oven now sparkling!

Excellent work and speedy service, highly recommended.

Justin and his team cleaned my oven this morning. It’s gleaming and I’m very happy. Justin takes pride in his work and goes above and beyond to achieve this. Great value for money in my opinion. Highly recommended.

I booked this company to clean an oven. The behaviour of the staff member (Justin) while alone in our home with my partner was completely inappropriate. He made repeated personal comments about her appearance, compared her to his ex, showed her screenshots of dating app profiles of women who look like her, and shared personal details about past relationships. He also stated that his own behaviour had left him “unemployable,” which was concerning in context.

After I raised a formal complaint and requested written communication only, Justin left multiple voicemails attempting to justify his behaviour as “natural flirting,” continued commenting on my partner’s appearance, and repeatedly stated that he wanted to come to my house to “sort this out man to man.”

His final voicemail ended with the words “you don’t want to fall out with me,” which came across as threatening. This was despite being clearly told not to contact us.

This situation escalated unnecessarily, and both the conduct and the company’s handling of the complaint have left us feeling unsafe. I would strongly caution anyone considering this service.

Justin did another excellent oven clean for us this week. He’s meticulous and takes great care in your home, and our oven looks sparkling new again. I wouldn’t hesitate to recommend him!

Highly recommend. Called in advance to check that the appointment was still ok. Made my oven look as good as new. Great service.

Fantastic job carried out by Justin and the team. Double oven clean and looks like new, exceeded my expectations and would highly recommend

Brilliant service from Justin. Arrived as agreed and just over an hour later, my oven which I was contemplating replacing was made to look brand new again!
Definitely recommend this company 👍👍👍👍👍

My oven looks like new!! Fantastic service from really hardworking and nice guys . Recommended

Great Service from Justin, very friendly and the Oven looks amazing! He was so professional yet personable and communication was excellent. He really takes pride in his work and the results are just brilliant!

Highly recommend Justin for an oven clean! we booked ours back in December 2024 and was very impressed on how new Justin made our oven look! it was in need of a deep clean and it came up amazing! thank you and we will book again soon!

Absolutely amazing service…..Justin cleaned my single oven which was very dirty and it now looks brand new. Really lovely chap….Friendly and professional.
Justin’s admin assistant, Abi is also fantastic. Prompt replies to any questions or queries. Thank you both so much 😀

Would highly recommend! The service provided from first commutation up to the clean was great. Was very professional and clean throughout, and it looks like we have a brand new oven!

Brilliant oven cleaning service my oven was horrible nasty taste needed a good clean I needed it done asap i contacted them they were fully booked all month but manged to fit me in they done amazing my oven is like brand new wouldn’t recommend anyone else apart from these guys I will be getting them to come out again in about 6 months great for the money too thank you so much

Booked in with Galaxy oven cleaning after seeing so many great reviews and have to say they did not disappoint. My Oven looked cleaner than it ever has. Amazing job thank you guys!

Just had my oven, grill and extractor cleaned ready for Christmas. They are all brand new! No way could I achieve the standard of clean. Justin is so tidy you would never know he had been in and given me a spanking clean oven, grill and extractor. I’m never disappointed and neither will you! Worth every penny THANK YOU JUSTIN!!!!

Just had my oven and cooker hood cleaned by Justin, which are now both sparkling like new. A courteous and friendly service from first contact. Would highly recommend.