This is my second time using Galileo. It's so much easier than actually seeing a doctor. They are able to get the referrals I need at any point and very quickly. And they help find the specialist that... Voir plus
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Convenient and works for me, but not going to be good for everyone. You'll get a different doctor every time, so sometimes you may be answering similar questions for different people. But like I said,... Voir plus
I love that the providers and the videos are so personal. They listen to what i have to say and what i feel and answer all my questions thoroughly. Mu consults have been fast and well addressed.
I got a random text message claiming I had an outstanding bill in June of this year. I got one service in August of 2024. This was the first attempt to contact me about this. Nothing else via text... Voir plus
À propos de l'entreprise
À propos de Galileo Medical
Écrit par l'entreprise
Traditionally the healthcare system has been one-size-fits-some. Galileo was built to reimagine what modern healthcare should be from the ground up.
One of the fastest growing tech-enabled medical practices in the country, Galileo is designed to deliver high-quality, affordable care for everyone. Through an easy-to-use app, patients can receive on-demand, 24/7 virtual care care for most conditions, from the common cold and hair loss, to mental health and diabetes.
After downloading the app, patients are able to immediately connect with Galileo’s team of medical experts and get help, fast. Through the app, they can also receive prescriptions, order labs, or when needed, be referred to an in-network specialist. Care is delivered via chat, video, or audio, allowing patients to skip the doctor’s office and receive care, wherever they are.
Galileo’s doctors are board-certified clinicians from the country’s leading medical schools, trained to deliver clinically excellent care to everyone. Galileo employs full-time doctors across primary care, specialty care, and mental health; with 30% of its clinical staff being fluent in both English and Spanish. Clinicians work together closely and coordinate their efforts, which allows for increased accuracy and the best clinical outcomes for patients.
The Galileo service currently operates 24/7 across all 50 states.
One of the fastest growing tech-enabled medical practices in the country, Galileo is designed to deliver high-quality, affordable care for everyone. Through an easy-to-use app, patients can receive on-demand, 24/7 virtual care care for most conditions, from the common cold and hair loss, to mental health and diabetes.
After downloading the app, patients are able to immediately connect with Galileo’s team of medical experts and get help, fast. Through the app, they can also receive prescriptions, order labs, or when needed, be referred to an in-network specialist. Care is delivered via chat, video, or audio, allowing patients to skip the doctor’s office and receive care, wherever they are.
Galileo’s doctors are board-certified clinicians from the country’s leading medical schools, trained to deliver clinically excellent care to everyone. Galileo employs full-time doctors across primary care, specialty care, and mental health; with 30% of its clinical staff being fluent in both English and Spanish. Clinicians work together closely and coordinate their efforts, which allows for increased accuracy and the best clinical outcomes for patients.
The Galileo service currently operates 24/7 across all 50 states.
Coordonnées de contact
Etats-Unis
- galileohealth.com
4,2
Bien
573 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 77 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
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It was very easy,profesdoonal
It was very easy,profesdoonal, and was a lot better than sitting at an urgent care for hours.
2 janvier 2026
My Galileo Experience
The process was very smooth and hassle-free. It is also convenient to have a visit while you are in the comforts of your own home.
31 décembre 2025
Réponse de Galileo Medical
That is terrific feedback, Michelle! Thank you!
Quick responses and great doctors are exactly what we strive for! That combination of accessible speed and care is exactly what we aim for with our technology enabled service.
Thank you for recognizing our team!
Excellent and Understanding Doctor
I was connected very quickly with a kind Doctor who understood what I needed and ordered the tests right away. My local "in person" primary care doctor would not do anything except refer me to a specialist for "initial consultation" that was months away and not required by insurance or DSM 5.
13 décembre 2025
Réponse de Galileo Medical
Thank you for sharing such powerful feedback Gibson!
We are ecstatic that you were connected quickly with 1 of our amazing providers, who understood what you needed and ordered the necessary tests right away. That immediate, personalized care is what we are all about! We certainly understand the frustration of not being able to see a specialist in a timely manner. That's why we offer accessible care right where you are. We skip the bureaucracy and get right to the effective treatment! Thank you for choosing us!
Réponse de Galileo Medical
Thank you for sharing your great experience, EC!
We aim to make every interaction a truly personal and effective 1 on 1 experience, delivering high quality, accessible care right to you.
Absolutely wonderful
So happy with my experience! I went in expecting to spend the whole week searching and trying multiple different health services, but Galileo was like "nah, hold my tea, watch this" 😆 They helped me the same day, and I was able to take care of way more than I thought. It honestly lifted a HUGE weight off and was just so relieving. The doctor who helped me was so wonderful and nice, very reassuring.
5 décembre 2025
Réponse de Galileo Medical
Hi HappyCamper, Thank you for sharing such a positive, humorous review! It is great to hear that we could lift that weight off your shoulders! Kudos to you for choosing accessible, comprehensive care!
Réponse de Galileo Medical
That is excellent feedback! Thank you so much for summarizing your experience so perfectly.
We are so happy to hear that you received such quick and efficient care. That combination of accessibility and high-quality attention is exactly what our team strives for.
Hands down best experience possible!
Love this! Super easy and fast to get an appointment. The doctors answered every question I had and was genuinely concerned with my recovery. Not to forget I didn't have to leave my house for any of this except to pick up my meds at my pharmacy of choice. Best service ever. Recommend for all! 5 stars easily. Bravo Galileo.
25 novembre 2025
Réponse de Galileo Medical
Kelsey, Thank you for sharing such an amazing review. That is exactly what we strive for! We believe high-quality care should meet you where you are, and we're so glad you didn't have to leave your house for any of this!
More importantly, it’s wonderful to know that our doctors answered every important question and were genuinely concerned with your care. That focus on personalized care and listening to your needs is fundamental to everything we do. Thank you for the 5 stars and the recommendation! Bravo to you for choosing modern, accessible care!
Back to myself quickly
I was able to speak with someone immediately. I gave back ground information and the physician asks questions and wrote a prescription which I picked up within a few hours and I was back to myself quickly.
29 novembre 2025
Réponse de Galileo Medical
That is absolutely wonderful feedback, J! We are ecstatic to hear that you were able to speak with one of our providers immediately and that you were back to yourself quickly! Getting a diagnosis, a prescription, and feeling better, all within a few hours is the very definition of accessible, efficient, and high-quality care! Thank you for trusting us to get you healthy fast!
No medical treatment or meds…
No medical treatment or meds prescribed. Suggestions were to see a Dr???
13 novembre 2025
Réponse de Galileo Medical
Thank you for providing this feedback. I sincerely apologize that your Galileo appointment did not result in a clear path forward with medical treatment or a prescription. I am happy to review your chart immediately to understand what happened and ensure you get the follow-up care you need.
Please email me directly at Sam@gallieo.io so I can personally investigate your case and connect you with the right member of our team to move your treatment forward today. Thank You.
Great experience!
Great experience! Highly recommend instead of dealing with urgent care.
13 novembre 2025
Réponse de Galileo Medical
That is absolutely fantastic feedback, Joey!
We are so happy to hear that you had a great experience and regard our team so highly. We certainly agree, why sit in a waiting room when you can get accessible, high-quality care from home?
Thank you for the strong endorsement!
Réponse de Galileo Medical
That is excellent feedback! Thank you for sharing such a clear summary of your experience.
We are so glad to hear that you found the entire process very easy to use. That's exactly how our technology enabled, accessible care is supposed to work, with minimal hassle and maximum help!
Thanks again for recognizing our efforts!
Excellent service
Excellent service, easy to use and super necessary when I'm feeling terrible. Who wants to go wait at urgent care for an hour? Do this instead!
12 novembre 2025
Réponse de Galileo Medical
That is fantastic feedback, Joseph! We love hearing that you had such a positive experience, especially when you're feeling your worst!
You hit the nail right on the head: when you're feeling terrible, who wants to go wait at urgent care for an hour? Certainly not us! We are thrilled we could save you that hassle and deliver high-quality care right to you. Thank you for the strong endorsement!
The extra advice that was given to me
The extra advice that was given to me. Greatly appreciated.
9 novembre 2025
I can't advocate for Galileo enough
I can't advocate for Galileo enough, I've used it for various issues throughout the past year and they have been responsive, efficient, and very thorough. You can't beat the convenience of in-app messaging. I've had better treatment over my video calls than in person with doctors. As far as cost efficiency, Galileo is provided through my employer so I find it to be affordable
12 novembre 2025
Avis spontané
Réponse de Galileo Medical
Thank you so much for taking the time to share your consistent, positive experience. We truly appreciate you advocating for us! We believe that high-quality care should be a reliable constant, not a guessing game!
We completely agree, it's hard to beat the convenience of getting great treatment over a video call, especially when compared to those rushed in-person visits. Our goal is to make healthcare fit your life, and we're thrilled that the our platform is working so well for you.
Thank you again for trusting us with your care!
Great Communication and Customer Service
Galileo has outstanding communication and customer service. In my personal experience , they have been unable to actually diagnose and treat me. They referred me to other practitioners that require an actual office visit. Very nice, though.
8 novembre 2025
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