Gamercraft Avis 

261
•
TrustScore 3 sur 5

3,0

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Lisez les avis des autres

Noté 5 sur 5 étoiles

A plataforma é ótima, os torneios proporcionam experiência competitiva e as 69% das vezes justa com os competidores. Tive já meu primeiro pagamento não foi muito mas fiquei satisfeito pela forma... Voir plus

Noté 5 sur 5 étoiles

Eu gosto muito da GamerCraft, pois, sempre posso contar com ela. Mesmo que as vezes demore um pouco para pagar, eles sempre me pagaram! Hoje, realizei meu maior saque, e caiu certinho. Se você for u... Voir plus

Noté 2 sur 5 étoiles

Os seguintes erros deste site sao os seguintes: - Os jogos nao são muitas vezes atualizados de 30 em 30min como diz no site. - Enviamos o report com as provas e nada acontece. - O torneio dá-t... Voir plus

Noté 1 sur 5 étoiles

Boa noite , a duas semanas atrás fui banido sem motivo algum pois não faço nada de mais além de jogar . 1 dia antes do banimento tinha conversado com o suporte da gamercraft sobre pagamento , no dia... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Entreprise de logiciels

Écrit par l'entreprise

Gamercraft is competitive gaming's gateway to big prizes, fair tournaments, and making the most out of your games.


Coordonnées de contact

3,0

Moyen

TrustScore 3 sur 5

261 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 84 % de ses avis négatifs

Répond généralement dans un délai de plus d'un mois

Comment cette entreprise utilise Trustpilot

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3,0

Tous les avis

(261)

25 avis reçus au cours des 12 derniers mois

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Noté 3 sur 5 étoiles

Support takes a long time to answer

Two weeks waiting an answer from the support and the Discord Server is not organized. Still not sure if it's scam or not.

1 mars 2023
Avis spontané
Logo de Gamercraft

Réponse de Gamercraft

Hello Otávio Kich Mata,

We recently have revamped our support system and processes and our support team is ready and happy to help!

Also, feel free to check our Discord in the Positive Feedback channel, where other players have left their thoughts on Gamercraft and the positive experiences they've had.

Thanks for being a Gamercraft member!

Noté 5 sur 5 étoiles

We’re Back! Back in the Gamercraft Groove!

I was a long time user and I paid and won money from the size. Then everything went bonkers in December with Brazil payments but I am happy to say they’re back and stronger than ever. Thank you Gamercraft! I knew it was all worth it.

15 février 2023
Avis spontané
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Réponse de Gamercraft

Hello Mateito and thank you for sharing your experience with others! We're so happy that you're pleased with Gamercraft!

Noté 1 sur 5 étoiles

It's probably a fraud

It's probably a fraud, I won a certain amount of money, they said they would analyze it in 5-7 days I'm 22 days away from being verified, 5 emails sent and nothing, to add money it's instantaneous, to withdraw there isn't even that option, I recommended Gamercraft to more than 10 people, I've never regretted it so much, from what I'm seeing, when they see that my patience is over they'll ban me, I don't recommend fooling around with a bad service like that, it's not worth it, it's a matter of time for it to end.

23 janvier 2023
Avis spontané
Logo de Gamercraft

Réponse de Gamercraft

Dear Rooster,

Thank you for taking the time to leave a review on Trustpilot. We appreciate your feedback and are sorry to hear that you have not yet received your payout.

Upon reviewing your account, we can confirm that your payout was processed on February 7th. Please note that it can take several business days for the funds to appear in your account, depending on your bank's processing times.

If you still have not received your payout after this time, please don't hesitate to reach out to our customer support team. We'll do our best to investigate the issue and help you resolve it as quickly as possible.

Thank you for choosing our service, and we hope to have the opportunity to serve you again in the future.

Best regards,
The Gamercraft Team

Noté 1 sur 5 étoiles

Banem quem faz dinheiro.

Comecei a jogar pelo site a mais ou menos 4 meses, aprendi como funcionava o sistema de pontos e comecei a pontuar melhor, 1 semana depois que comecei a fazer dinheiro na plataforma eu fui banido por "manipulação de elo", sendo que da mesma forma que eu tinha partidas boas em campeonatos eu tambem tinha partidas ruins, e isso não mudava fora deles, final de ano, pré temporada e ninguém estava se esforçando pra ganhar as partidas apenas eu tentando ganhar, e por causa disso eu tomo ban na plataforma, fora que não respondem aos tickets, não tem suporte nenhum no discord, demoram mais de 2 meses pra pagar.

10 janvier 2023
Avis spontané
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Réponse de Gamercraft

Hello,

We recently revamped our support system and processes. If you feel this was a mistake, you can submit a ban appeal for our support team to review. Please note that there are no support means handled through our Discord and must formally be done through our support system process.

Thank you

Noté 3 sur 5 étoiles

I really love this site but i can not…

I really love this site but i can not identify myself since summer eventho i sent them my ID. Persona simply does not work for me and i can not figure it out why.

9 janvier 2023
Avis spontané
Logo de Gamercraft

Réponse de Gamercraft

Hello there!

Sorry to hear you're having troubles with our ID Verification system. Please feel free to reach out to support and they can help assist. Sometimes it could be something as small as there is too much glare in the photos. Our support team would be happy to help!

Noté 1 sur 5 étoiles

Scam: Conta banida quando tentei fazer saque

Conheci a gamercraft no meio desse ano de 2022, durante uns 5/6 meses eu participei de várias Ladders e consegui juntar um dinheiro, então no dia 06/11 eu decidi sacar e no dia seguinte minha conta foi suspensa.
Tentei entrar em contato, envieei vários emails provando que eu não tinha feito nada e fui simplesmente ignorado, tentei buscar ajuda no discord e fui banido de lá, tentei nas redes sociais e também fui ignorado.
Banimento totalmente sem sentido, minha conta já era verificada há muito tempo e eu até já tinha solicitado um saque antes, mas era de um valor pequeno, então não deu nada né...
Depois de quase 2 meses tentando resolver e sendo simplesmente ignorado desisti, me roubaram quase 2 mil reais, gamercraft é scam não utilizem esse site.

Edit: Eles me responderam aqui no site falando que estavam reformulando o suporte e que era pra eu entrar em contato, não responderam denovo, escreveram qualquer coisa pra tentar justificar a minha avaliação, é muita cara de pau kkkkk. Se eu pudesse dava 0 estrelas

5 novembre 2022
Avis spontané
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Réponse de Gamercraft

Hello there,

During this time we did a major revamp of our support, which included adding a new support platform and changes to our processes. Support is not handled via social platforms, including Discord. I would advise to try and reach out to support to submit a ban appeal through our new support system.

Noté 1 sur 5 étoiles

Hoje faz 42 dias que fiz um saque e até…

Hoje faz 42 dias que fiz um saque e até hoje meu dinheiro não caiu, e o pior de tudo é que reclamei do discord deles e fui banido lá e eles não respondem mais meus e-mais!

28 octobre 2022
Avis spontané
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Réponse de Gamercraft

Forty-two days on a saque, then a Discord ban after you complained, still belongs in support for the money. Gamercraft pays legitimate balances. Open support on gamercraft.com with your username. Email and Discord are not where we settle payouts in public.

Noté 3 sur 5 étoiles

No começo foi bom, hj tá virando scam

No começo foi bom, fiz 4 saques e caiu no 7º dia útil agora sempre demoraram de responder ticket eu até entendo por ser uma empresa nova; agora fiz um saque no dia 31/08/22 e não caiu até hj 20/09/22. 2 tickets respondido(1º me avisaram que cairia na proxima remessa dia 15 responderam isso, 2º ticket me pediram desculpa pela demora estão tentando melhorar (eu até abrir o coração falei blz deve ter tido alguma falha) me respnderam isso domingo dia 18/09/22, hj dia 20/09/22 eu crendo ele leu o email claro vai resolver em mais alguns dias.

20 septembre 2022
Avis spontané
Noté 5 sur 5 étoiles

Gosto da plataforma

Gosto da plataforma. Joguei alguns campeonatos, mas aí dá não recebi, gostaria de saber sobre a experiência de quem já recebeu, quanto tempo demora. Obrigada

19 septembre 2022
Avis spontané
Noté 5 sur 5 étoiles

Iam waiting like 16 days for my payout…

Iam waiting like 16 days for my payout and still wating for it, I love the site too much and love league of legends cause it helps Gamers get money to continue and I hope other players and me get money faster cause its takes along.. thanks and Good luck our support... 💕

18 septembre 2022
Avis spontané
Logo de Gamercraft

Réponse de Gamercraft

We greatly appreciate you taking the time to give us feedback! Thank you for your patience. GLHF!

Noté 1 sur 5 étoiles

Scam

Support doesn't answer, only after 3 weeks (if you are lucky) they don't care about your problems , also if you can't do the ID verification they don't care , It gives me error every time and they didn't help at all, 0 money from them.

18 mai 2022
Avis spontané
Logo de Gamercraft

Réponse de Gamercraft

ID verification errors plus three-week support waits will block a first payout and feel like abandonment. Open support on gamercraft.com with your username and describe the verification failure. We do not invent a fix from a public review.

Noté 3 sur 5 étoiles

I just don't give 5 stars because it…

I just don't give 5 stars because it takes a long time to receive the money

6 septembre 2022
Logo de Gamercraft

Réponse de Gamercraft

Thank you for your feedback. We will continue to optimize our payout experience and do our best to decrease wait times as much as possible!

Noté 1 sur 5 étoiles

I had applied for the payout and I have…

I had applied for the payout and I have used their tickets system 4-5 times to ask for help regarding the payout( I'm not receiving any money even after many days of their promised time)
Even the support staff have stopped replying to my queries. Truly hopeless now.

2 septembre 2022
Avis spontané
Logo de Gamercraft

Réponse de Gamercraft

Four or five tickets on the same payout with replies stopping mid-thread is a bad support experience. Gamercraft pays legitimate balances. Open a clean request on gamercraft.com with your username referencing that payout. We do not chase ticket history in public reviews.

Noté 5 sur 5 étoiles

Thanks Gamercraft

Gamercraft helped me get better in my ranked games, and I'm rewarded for playing well.

26 août 2022
Logo de Gamercraft

Réponse de Gamercraft

That's what we are here for: to make your gaming time more rewarding!

Thank you for being a great member of our community. We are working on several features to help you get better, so stay tuned!

Noté 1 sur 5 étoiles

If i could give i would give 0 stars

If i could give i would give 0 stars, so unprofessional,rules arent same for everyone, if u earn some big money they ban you for no reason. I earned 500 dolars they banned me for no reason after 2 months they unbanned me and they said that they will they send me my money , i was waiting 2 months after unban so they send me my earned money and nothing, they were lying constantly that they will send but nothing, yesterday i got perma for unknown reason and i give up because i realized some stuffs. My friend earned 80 dolars in one tour before 6 months and they still didnt paid him, also alot my friends got perma for unknown reason .

25 août 2022
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Réponse de Gamercraft

Our compliance and anticheat rules are simple and apply to every one of our users. If you cheat, you get banned. If you break our terms of service, you get banned.

You got banned because you tried to exploit our system and create multiple accounts. So while we are sorry to hear that you had an unpleasant experience with our service, we have a zero-tolerance for dishonesty and cheating. You're the kind of customer we're happy to lose.

Noté 4 sur 5 étoiles

poderia ser melhor a competição por…

poderia ser melhor a competição por elo.

por exemplo é muito mais facil um prata/gold pontuar em uma partida doque um platina/diamante.
pois nos niveis mais baixos ninguem leva muito a serio objetivo e performance em geral no game...

17 août 2022
Noté 5 sur 5 étoiles

cool project

high competition in tournaments.
only a few small things left something to be desired, like a server having problems at the time of my tournament.
delay to verify and drop the first payment.
other than that, everything is perfect

10 août 2022
Noté 1 sur 5 étoiles

Honest review 100%

im just posting another review to let people know and hope everyone reads my review before even thinking of using their website.
people gets banned for no reason which they will say it was made by looking into small details and they will never say they were wrong, wanting to succeed where you cant even admit you mistakes (pride over customer) or were they even mistakes ? cause I can clearly see how people are getting banned every time for nothing wrong they've done !
after writing your review they will tag your review as false information immediately hoping your review to get deleted, even if u gave them a proof that your review is after a real experience they will get back to you saying you've done stuff while they're "mostly" wrong.
Lets talk about the fact what their website says about the payouts, (5-7 business days) which is a big lie, cause it can take over a month and even if you opened tickets asking about your payouts they will respond telling you to do their verify identity application, which you will do more the once and nothing will change.
And im writing this review after experience of payouts and bans, also asking a bunch of people about their experience.
i waited for my payout for over a month, got banned for what they call account sharing, which if it was real there would've been a change of champions or items or jungle clearing or cs count, there was none but mostly it was because i won over joining credit ladders and won money without depositing any, if this was wrong please dont lie to people.
after all this was a bad experience, thought it was legit and turns out its not, take care people you're going to waste your time without gaining anything.
gamercraft answered with "unbanned more people than I can count in the past, some of which were our mistake" which people can see how they treat banned people saying the decision was final and will not discuss with you about anything, how would people believe what you guys say. also even if you say i named a few of the reasons that could show tendencies of account sharing, my matches were identical to the past games and i was banned for no reason, if you manually review the account by many members, then change those members because obviously they are not doing their best on this, as long as you guys keep keep getting suspicious about every player uses your platform this isnt gonna workout for you guys, and I can show you that my id was verified and i waited over a month (not in April) so still lies over lies.

21 juillet 2022
Avis spontané
Logo de Gamercraft

Réponse de Gamercraft

Hello there,

We do not ban people without reason. While we do have an anti-cheat system that is running 24/7/365, we also take the time to review accounts manually by many members of our team.

We also have unbanned more people than I can count in the past, some of which were our mistake. We are not afraid to admit mistakes we've made when we have made them.

As for the payouts, on average, the user is paid out within 5-7 business days if their ID verification is approved and compliant, your Gamercraft account is compliant and you have properly set up all your payment information correctly.

Additionally, the implementation of having your ID verified was just done at the end of April and added to the app just a few weeks ago. So seeing a delay in payments was to be expected since there was an increased amount of IDs that had to be manually verified.

You will never get banned for winning ladders or not depositing any money, as we have a huge base of user's who have never deposited a single dollar. Additionally, you only named a few of the reasons that could show tendencies of account sharing, but you definitely have missed a few.

We strive to make this the most fair competitive playing field and have zero toleration for anyone who breaks our rules, especially when it comes to smurfing and account sharing.

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