I would strongly caution anyone…
I would strongly caution anyone considering ordering from Garvella. My package was marked as delivered, but I never received it. After contacting customer service, they reshipped the order, only for the exact same thing to happen again. Two shipments were marked delivered, and neither ever arrived at my address.
What is most frustrating is that no proof of delivery was provided. There was no delivery photo, no GPS confirmation, and no clear information about which carrier actually delivered the package. I even checked with neighbors, and no one saw a delivery vehicle or package.
I have repeatedly requested an investigation and proof showing where the package was delivered, but so far I have not received satisfactory answers. A company should be able to provide evidence when an item is marked as delivered, especially after the same issue occurs twice.
Based on my experience, I would advise customers to be very cautious and use a payment method that offers buyer protection. I am extremely disappointed with how this situation has been handled.
Order marked delivered twice. Package received zero times.

