Gasoline Grill Avis 

217
•
TrustScore 1.5 sur 5

1,6

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Lisez les avis des autres

Noté 1 sur 5 étoiles

Gasolin Grill i lufthavnen. De tager 100kr for 5 nuggets, som smagte så elendigt at børnene ikke ville spise dem. De skriver, at man skal forvente, at de er lyserøde, men kødet virkede slet ikke tilbe... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

3 hamburger meals in Copenhagen airport with extra fries, mayo And 1 serving of "chicken nuggets" Almost 800 dkr - wtf Burgers was ok but nothing special Nuggets was not meant for human consumpt... Voir plus

L'entreprise a répondu

Noté 2 sur 5 étoiles

We tend to order Gasoline about twice a month in Hellerup, and unfortunately it feels like a coin flip whether it’s going to be really good or really bad. Earlier this month my chicken burger was... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Var med en ven på Gasoline Grill i Tivoli for at spise en dobbelt cheeseburger med pommes frites plus to cola. Maden var fin nok. Men KORS var bordene uhumske og beskidte! Samme gjaldt toilettet. Jeg... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Restaurant de hamburgers

Écrit par l'entreprise

Everything started when Klaus Wittrup, the man behind Gasoline Grill, went to the United States as an exchange student at the age of 16. On the way home to his host family’s house, they decided to stop for food – here Klaus ordered and tasted his first American burger. It stuck with him when he returned to Denmark. But once home, eating a burger did not give him the same sensation. He searched for something similar, but he could never find an equivalent, so there was only one thing to do… open his own burger spot. A very simple and authentic, high-quality burger for the Copenhagen burger scene. The first location turned out to be at an old gas station at Landgreven, in the city center, which was an important starting point. With this unique location in place, the work on the full concept started. The goal for Klaus was to create a world-class burger, no compromises, simple, only organic ingredients, a sustainable business model and a stylish décor. The first Gasoline Grill opened very quietly on April 26, 2016. No press, no advertising, just a small note on Klaus’ personal Facebook page saying to stop by for a burger. It was sold out on the first day and has been sold out ever since. Today, Gasoline Grill owns and operates six locations in the Copenhagen area (Landgreven, Niels Hemmingsens Gade, Carlsbergbyen, Værnedamsvej, Hellerup, and Strandgade - a high-end food market curated and run by the Noma Group and situated by the Copenhagen Habour). As well as franchised locations in Tivoli and Copenhagen Airport.


Coordonnées de contact

1,6

Mauvais

TrustScore 1.5 sur 5

217 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

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1,6

Tous les avis

(217)

44 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Gode burgers

Gode burgers og fed stemning igår på GG i Carlsberg Byen.

30 septembre 2023
Avis spontané
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Réponse de Gasoline Grill

Dear Elisabeth,

Thank you so much for your wonderful review! We're very happy to hear that you enjoyed your visit. We hope we can see you again very soon!

// Beatrise, Gasoline Grill team

Noté 1 sur 5 étoiles

Fredag den 15

Fredag den 15. september 2023, ville jeg og en kollega have lidt mad efter et møde i Parken. Da der ligger en Gasoline Grill lige der, var det jo rigtig fint.

Vi venter i ca. 2 minutter, hvorefter vi får besked om, at de netop har fået en stor ordre, og derfor ikke kan servicere os.

Det var noget af en skrup af besked, I er ikke vigtige nok. Underlig behandling, så der kommer vi aldrig igen. Men til gengæld, så vil der I fremtiden ikke komme store ordre fra os. Det kan jo hjælpe andre som så ikke bliver afvist grundet ordre fra os.

15 septembre 2023
Avis spontané
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Réponse de Gasoline Grill

Dear René,

Thank you so much for taking the time to leave us your feedback! We're very sorry to hear about your recent experience at our Parken location. We would really like to hear a bit more since it seems like something might have gone wrong! Could we kindly ask you to reach out to us at hello@gasolinegrill.com with a little bit more details, including the time of your visit? We're looking forward to hearing from you!

// Beatrise, Gasoline Grill team

Noté 2 sur 5 étoiles

Halvkedelig burger fra strandvejen…

Halvkedelig burger fra strandvejen (desværre flere gange)….men når man spiser den samme burger i Stor Kongensgade smager den fantastisk….hvorfor???

7 septembre 2023
Avis spontané
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Réponse de Gasoline Grill

Dear Marianne,

Thank you so much for taking the time to leave us a review! We are very sorry to hear that your visits to our Hellerup location have not met your expectations. We would truly appreciate it if you could share more details about your experience! Could you please send us an email to hello@gasolinegrill.com with a little more about it? That would be very helpful!

// Beatrise, Gasoline Grill team

Noté 1 sur 5 étoiles

Burgeren var hæderlig / Decent Burger

Burgeren var hæderlig, men pomfritterne var rå inden i og på ingen måde sprøde.
Og flere af stolene have løse ben.

Godt nok var det i Tivoli, men til prisen giver det kun en stjerne.

(based on the reply, it seems a translation is needed)
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The burger was decent, but the fries were raw inside and in no way crispy.
And several of the chairs have loose legs.
After all, it was in Tivoli where food is expensive, but still this results in one star only.

5 août 2023
Avis spontané
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Réponse de Gasoline Grill

Dear Allan,

Thank you so much for your honest review! We are very sorry to hear about your experience at our Tivoli location. It seems we have missed the mark on this occasion. Can we please ask you to send us an e-mail at hello@gasolinegrill.com, where you describe a bit more about your experience? That would be very helpful. We are looking forward to hearing from you again!

// Beatrise, Gasoline Grill team

Noté 5 sur 5 étoiles

Jeg var forbi Gasoline Grill I…

Jeg var forbi Gasoline Grill I Carlsbergbyen i går, hvor jeg fik en virkelig god og velsmagende vegetarisk burger. Gasoline bruger en Patty fra MATR i deres vegetar-sortiment, som virkelig kan anbefales. Udover den gode smagsoplevelse blev jeg også serviceret af en yderst venlig og serviceminded person. Jeg tror, hun hed Helena. 5/5 stjerner herfra.

14 juillet 2023
Avis spontané
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Réponse de Gasoline Grill

Dear Nikola,

Thank you so much for your positive review! We are very happy to hear that you enjoyed the food and that the crew treated you well at our Carlsberg Byen location! We're looking forward to welcoming you again!

// Beatrise, Gasoline Grill team

Noté 1 sur 5 étoiles

Forkert ordre

Bestilte vegetarburger. Fik burger med oksekød og pomfritter, der var kolde… Dette var i lufthavnen nummer ordre 5602.

Efter snak på mail:
De vil ikke give pengene tilbage

4 juillet 2023
Avis spontané
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Réponse de Gasoline Grill

Dear Caroline,

Thank you so much for leaving us your feedback! We are very sorry to hear that you received the wrong order. Could we please ask you to reach out to us at hello@gasolinegrill.com so we can follow up on this issue? That would be highly appreciated!

// Beatrise, Gasoline Grill team

Noté 2 sur 5 étoiles

Købte en vegetarburger og fik 2 våde…

Købte en vegetarburger og fik 2 våde skiver squash som “bøf”. Har ikke prøvet noget lignende. Det dryppede ud af papiret med vand fra grøntsagerne og brødet var blevet helt vådt af væsken. Denne vegetarburger med grøntsager som bøf, koster det samme som dem med kød i. Det giver ingen mening.

26 juin 2023
Avis spontané
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Réponse de Gasoline Grill

Hi Nana! We greatly appreciate your feedback and the time you've taken to reach out to us. At Gasoline Grill, our main focus is delivering an exceptional, top-quality product. We've always aimed to ensure that our vegetarian options stand on their own merit, with our Green Burger being commended for its unique and refreshing approach due to the seasonal rotation of vegetables throughout the year.
However, we understand that your experience did not live up to these standards, for which we sincerely apologize. The details you provided regarding the portioning of zucchini in your burger are concerning, as our standard portion usually includes 3-4 thick slices of grilled zucchini, topped with melted cheese. It seems that there was an oversight on our part, and we take this matter seriously. We will bring your feedback to our team members.
Regarding pricing, we take great pride in providing seasonal variety to our guests. Having concluded the Asparagus season, we started to serve summer zucchini and plan to incorporate portobello and oyster mushrooms in the coming winter months, reflecting our commitment to offering year-round variety and value. If we've failed to deliver on our promise of quality, we take full responsibility. We sincerely hope that this incident will not deter you from visiting us again. Rest assured, we're committed to improving your next experience. One alternative to the Green Burger is ordering any of our burgers with our vegetarian Matr patty, a great plant-based option made with locally sourced organic vegetables.
Please write to us at hello@gasolinegrill.com so we may discuss a suitable resolution. We value your support and look forward to hearing from you soon.

Noté 3 sur 5 étoiles

Wow. But no

Wow. Heard a lot about this place. Big disappointment. Burgers were okay. Different. Carl's Jr better any day. Paid 270 kr for two cheeseburgers and two caned beers. Simply mind boggling. For that price I expected something close to greatness. Such. Not again but now I tried it

27 juin 2023
Avis spontané
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Réponse de Gasoline Grill

Dear Michael,

Thank you so much for your honest feedback! We are very sorry to hear that the experience did not meet your expectations! We would like you to know and trust that we do not compromise on quality. Our menu is simple with few, but high-quality ingredients that are always fresh and organic. We would love to hear more about your experience and would really appreciate it if you could send us an email to hello@gasolinegrill.com with more details about it!

// Beatrise, Gasoline Grill team

Noté 1 sur 5 étoiles

Jeg besøgte Gasoline Grill i Tivoli…

Jeg besøgte Gasoline Grill i Tivoli mandag d. 26 juni 2023 sammen med min datter. Da vejret var godt valgte vi at sidde udenfor, men det eneste ledige bord, var fyldt med skrald og madrester. Min datter gik ind for at spørge, om der var mulighed for at få bordet ryddet og rengjort. Ham der stod og modtog bestilling sagde på en yderst provokerende måde “Ja jeg knipser bare med fingerne og tryller” og sagde efterfølgende at personalet holdt pause. Da det efter 10 min stadig ikke var rengjort spurgte jeg, om der var mulighed for at få bordet ryddet og rengjort, hvortil han svarede surt, at det havde min datter spurgt om. Efterfølgende blev min datter flere gange surt nedstirret, hvilket var meget ubehageligt. Vi havde forladt restauranten, hvis vi ikke var opkrævet betaling ved bestilling. Kan ikke anbefale Gasoline Grill i Tivoli grundet provokerende og nedladende personale.

26 juin 2023
Avis spontané
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Réponse de Gasoline Grill

Dear Elisabeth,

Thank you so much for sharing your feedback with us! We are very sorry to hear about your recent experience at our Tivoli location. This definitely does not sound like our usual standards! Could we please ask you to send us an email with this information and any additional details you have to hello@gasolinegrill.com? That would be very helpful!
We are looking forward to hearing from you!

// Beatrise, Gasoline Grill team

Noté 1 sur 5 étoiles

Alt for dyrt

At give 100 kr. for en burger, der i bedste fald var rimelig, 35 kr. for nogle bølgefritter, der ikke virkede særligt hjemmelavede og så 25 kr. for en dåsecola er liiiiiiige i overkanten af, hvad der er rimeligt.
Hvis så bare bøffen havde en størrelse, så man kunne blive mæt, kunne man til nød forsvare den høje pris. Som det er nu, er det desværre både første, eneste og sidste gang, jeg har besøgt Gasoline og dermed været til grin for mine egne penge - så om igen: Sæt prisen ned på jeres burgere!

25 juin 2023
Avis spontané
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Réponse de Gasoline Grill

Dear Kurt,

Thank you so much for your honest feedback! We are really sorry to hear that your experience did not live up to our normal standards. We would like to find out more about it! Could you please send us an email to hello@gasolinegrill.com? We would like you to know and trust that we do not compromise on quality. Since day one we have only improved our products. We use special cuts of fresh, never frozen, organic Danish prime beef that we grind in-house daily. We hand form each patty with care to get a super juicy burger. We really appreciate the time you have taken to leave us your feedback and hope you give us another try in the future so we can make it a five-star experience for you!

// Beatrise, Gasoline Grill team

Noté 2 sur 5 étoiles

Uhøfligt personale i carlsberg byen

Uhøfligt personale i carlsberg byen. De afviste min ordre 6 gange i appen og man kan ikke ringe, så måtte gå derover for at få af vide jeg skulle vente 45 min. Skrev halv sauce og den var stadig snasket ind i sauce :/

5 juin 2023
Avis spontané
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Réponse de Gasoline Grill

Dear Joachim,

Thanks a lot for giving us some feedback. We are very sorry to hear about your experience with us at our Carlsberg Byen location. We would like to hear a bit more about your experience since it seems like something went wrong. Can you please send us an e-mail at hello@gasolinegrill.com? That would be highly appreciated!

// Beatrise, Gasoline Grill team

Noté 2 sur 5 étoiles

Bad staff

Absolutely not as good as it use to be

5 juin 2023
Avis spontané
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Réponse de Gasoline Grill

Dear Tina,

We are very sorry to hear about your disappointing experience! This does not sound like our usual standards, therefore, we would love to hear what went wrong! It would be very much appreciated if you could send us an e-mail at hello@gasolinegrill.com. Thank you in advance!

// Beatrise, Gasoline Grill team

Noté 1 sur 5 étoiles

Jeg kunne have lavet en bedre burger…

Gasoline Grill Øster Allé 56
Jeg kunne have lavet bedre burger. Det værste burger jeg har smagt også til det pris. Det er jo vanvittigt, spis et andet sted!!
Det lignede jo børn der stod og lavet burger.

26 mai 2023
Avis spontané
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Réponse de Gasoline Grill

Dear Jesper,

Thank you for leaving us your review! We are very sorry to hear that you had a disappointing experience with us. It seems like something might have gone wrong, therefore we would really like to hear a bit more about it! Could we please ask you to reach out to us at hello@gasolinegrill.com with further details of your experience? That would be highly appreciated!

// Beatrise, Gasoline Grill team

Noté 3 sur 5 étoiles

Cheeseburgeren fejler jo ikke noget

Cheeseburgeren fejler jo ikke noget. Stadigvæk med i toppen. Pomfritterne og servicen halter dog en del.
Købte min menu i KBH Lufthavn og her kunne man nyde synet af 4 stk. personale gå rundt om sig selv som høns uden hoveder. Det gik noget langsomt at få maden over disken - overraskende langsomt. 19 minutter for at være præcis. Var der lang kø - nope. De gik bare vitterligt rundt om sig selv.
Og pomfritterne - tjaaa....sørgelige

19 mai 2023
Avis spontané
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Réponse de Gasoline Grill

Dear Steen,

Thank you so much for sharing your feedback with us! We are very sorry to hear about your recent experience with us. We would love to hear more about it and would really appreciate it if you could send us an email to hello@gasolinegrill.com with more details about your experience!

// Beatrise, Gasoline Grill team

Noté 1 sur 5 étoiles

Købte en burger + milkshake

Købte en burger + milkshake. Burgeren som jeg fik havde ikke blevet afhentet og havde åbenbart stået et stykke tid, derfor var den ikke varm. Smagen var okay, men meget snasket, hvilket måske er kendetegnet for burgeren da det første gang jeg prøver den. Burgeren mindede meget om en cheeseburger fra Burger concept til 29 kr. Milkshaken smagte godt, men den var så tyk, at den ikke kunne komme ud af sugerøret. Så en flad ikke varm burger oplevelse. Måske har jeg sat mine forvetninger for højt. I den prisklasse vil jeg gå til POPL næste gang. Burger mv købt på Broens Gadekøkken

Update på milkshaken. Efter at have prøvet mange gange over 15 min for at få milkshaken ud af sugerøret, gik sugerøret i stykker. Fik et nyt sugerør og tog milkshaken med da jeg gik. Det lykkes mig at få ca. 1/3 ud af milkshaken på andet sugerør inden jeg mistede interessen for den og smed den ud. Så fra 2 stjerner ned til 1 stjerne. Det var en øv oplevelse.

4 mai 2023
Avis spontané
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Réponse de Gasoline Grill

Dear Jesper,

Thank you so much for your honest feedback! We are very sorry to hear that you had a disappointing experience with us! It seems like something might have gone wrong in the process. Could we please ask you to reach out to us at hello@gasolinegrill.com with further details of your experience? That would be highly appreciated!

// Beatrise, Gasoline Grill team

Noté 5 sur 5 étoiles

Best burger

The best burger and customer service in Copenhagen. Highly recommend it to everyone!

6 avril 2023
Avis spontané
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Réponse de Gasoline Grill

Dear Lina,

Thank you so much for your great review! We're very happy to hear that you enjoyed your experience and hope that we can welcome you again soon at one of our locations.

// Beatrise, Gasoline Grill team

Noté 1 sur 5 étoiles

Maden var go men Vi var 4 voksne der besøgte den der…

Vi var 4 voksne der besøgte den der ligger i Tivoli 10/4 2023 kl 16.50
Betjeningen var meget ligeglad og ubehøvlet både den mand der betjente os og den dame han hele tiden var bød til at spørge om hjælp hun var meget ligeglad med kunderne og kun fokuseret p at få langet noget over disken
Der var mad rester ved de fleste borde og på gulvet
Toiletterne stank som om der ikke var blevet gjort ordentligt rent i et stykke tid, vi var p flere toiletter i Tivoli samme dag og dette var virkelig slemt

Maden var super
dejlig saftig burger gode fritter,
meget dyre sodavand
Betjeningen og manglede rengøring gør at det bliver til en stjerne

10 avril 2023
Avis spontané
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Réponse de Gasoline Grill

Dear Henrik,

Thanks a lot for taking the time to give us some feedback! We are sorry to hear about the experience you had at our Tivoli location. Can we please ask you to send us an e-mail at hello@gasolinegrill.com, with this information? That way we can do a further follow-up on the situation. It would be very helpful. We are looking forward to hearing from you again!

// Beatrise, Gasoline Grill team

Noté 5 sur 5 étoiles

Sødt personale og god service

Vildt lækker mad og sødt personale på Gasoline i Carlsberg byen. Maden kom ekstremt hurgtigt og vi fik alt vi bestillte. 10/10 mega søde og vil komme tilbage til hver en tid

8 avril 2023
Avis spontané
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Réponse de Gasoline Grill

Dear Alberte,

Thank you so much for leaving us your feedback! We are very happy to hear that you enjoyed the food and the crew treated you well! 😊 Hope to see you again soon in one of our locations!

// Beatrise, Gasoline Grill team

Noté 2 sur 5 étoiles

Jeg har førhen spist på Gasolin

Jeg har førhen spist på Gasolin, og uden problemer. I dag var der heldigvis ingen kø, ja faktisk var jeg den eneste kunde i deres takeaway restaurant.

Hurtigt at bestille og 3 min. senere fik jeg min pose med en cheeseburger. Efter 2 bider måtte jeg desværre sande at kødet var totalt råt. varmt men råt. Sikken en skuffelse til kr. 95,-

håber i gør det bedre næste gang.

21 mars 2023
Avis spontané
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Réponse de Gasoline Grill

Dear Jesper

Thank you so much for leaving us your review! We are very sorry to hear that you didn't have a good experience while visiting us. We would really like to hear more about it! Could I please ask you to reach out to us on hello@gasolinegrill.com with a little bit more information about your order? That would be highly appreciated!

// Beatrise, Gasoline Grill team

Noté 1 sur 5 étoiles

Lufthavnen sælger kun breakfast…

Lufthavnen sælger kun breakfast sandwich indtil klokken 10 og det er jeg ikke til. Kniv

17 mars 2023
Avis spontané
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Réponse de Gasoline Grill

Thank you so much for leaving us your honest feedback! We understand that this type of offer is not for everyone and we are very sorry to hear that the experience did not meet your expectations. We truly hope to have the opportunity to welcome you back in the future, so we can provide you with a burger that aligns with your preferences and deliver a 5-star experience! Please feel free to reach out to us at hello@gasolinegrill.com if you have any questions.

// Beatrise, Gasoline Grill team

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