Gaughans Group LtdAvis 

Gaughans Group attended to clear a blocked shower drain (couldn’t fault initial communication & visit) however the issue returned within a week. I contacted them to arrange a follow-up visit (communication became very sporadic but I gave them benefit of the doubt) but once booked in, he cancelled on two separate occasions due various excuses. He subsequently offered a refund rather than resolving the problem and when I replied to accept, I found that they had blocked all communication with me - WhatsApp & facebook. A very disappointing experience due to the unresolved issue, over £100 out of pocket and lack of professional communication. I am not one to complain but do not want others facing the same issues. Wouldn’t recommend.

Absolutely brilliant,
Charlie fixed a new boiler in for us, He was friendly, reliable and very professional,
He was very efficient and I soon had hot water and heating again thankfully
I would definitely recommend and choose Charlie for work again and he deserves more than 10/10 reviews
From Brian Hughes

Very reliable, I highly recommend!
Will be using Charlie again in the future

Charlie did all the plumbing and installation for an entirely new bathroom suite, laying new pipework, installing shower and shower tray, wc and basin along with new basin. I wasn't always able to be at the property but this wasn't a problem as Charlie's communication was always excellent. I was always kept updated on the work, with photos. He was also very on the ball about thinking ahead to how his would impact on other trades. Would strongly recommend.

Had an issue with my sink and washing machine. AlCharlie came and cleared up the issue with great efficiency. Gave me additional advice on what to do to avoid future clogging.

Great company, would recommend to all 10/10 👍🏻

Would recommend to anyone helped me out big time with a leak I had. Arrived within 20 minutes and was brilliant. Thanks Charlie

Sunday evening water leak, called Charlie from Gaughans Group.

He explained over the phone how to turn the water off and promptly arrived around 45 minutes later.

In a short time he had replaced a few fittings and problem solved.

Great service, would highly recommend.

Another great job from this very reliable company, I got a emergency call from one of my clients on late Sunday evening & they were there within 3hrs & fixed the issue, I recommend this company to all my clients as the works carried out are to the highest standards every time , keep up the good lads.

Very quick and efficient service. Great value for money and managed to fix the issue within a few hours.

Charlie and he’s team were very proactive, investigated and advised which would be the best solution to get the job done and keep us safe and secure from any issues further down the line. Didn’t just look for a quick fix. Was very professional and highly recommend in the future.

Amazing service, would definitely use again

Charlie and his team have been exceptional! We have been stuck not being able to use any of our facilities in our outhouse due to faulty pipework, from quoting to job complete we cannot fault them with cost and efficiency, will definitely use for any future jobs, highly recommend!

I was recommended Charlie by my brother who had some work done by him in the past year.

Charlie was a pleasure to deal with.

Kept the job clean and tidy and what a previous company quoted in my opinion chancers money was done at a very fair price.

Would highly recommend.

Great company, great customer service, and very pro active, would 100% recommend 👍🏼

Had an urgent drain blockage, and Charlie was able to come by within an hour and get it sorted in about 15 minutes. Super polite and friendly, upfront about pricing, and gave me some tips to save on costs in the future. Highly recommend!

Very polite and understanding, Gaughan group get the job done and very well, we have never had a problem with the them, anything you need they can fix, I highly recommend, best customer service aswell !! Thank you guys

Fast, efficient and always reliable. No better company for any job

Fast efficient and reliable, We had Gaughans Group attend our home today due to drainage issues, We were visited by a gentleman called Charlie who was very helpful and clearly knew what he was doing and rectified the blockage with ease. Will definitely use them again.

Fantastic service from start to finish very professional. sometimes it seems asking trades about things I needed done without feeling they only really here to get what they can out of me and messing me about not Charlie he took the time to talk me through everything upfront and honest what more can you ask will defo only use Charlie from now on. one very happy customer thank you so much ❤️