My own last experience of an ID check involved sending the same council tax bill three times, so I read the requirements here twice before uploading. One passport photo and one bill, both fine, and th... Voir plus
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Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
messaged support from a bus with barely any signal and the chat kept the thread when the connection dropped came back and the whole conversation was there, no retyping agent picked up right wher... Voir plus
I started as a question about the welcome offer, drifted into verification, then back again. Owen on chat kept up better than I did. Offer was fine, opt-in had worked, and the verification only needed... Voir plus
Three years, same account, same debit card, same routine on a wednesday night once the kids are in bed. In that time the site has been redesigned once and the only thing that changed for me was... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
100% up to £500 + 250 Free Spins
Coordonnées de contact
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
Comment cette entreprise utilise Trustpilot
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Account Suddenly Closed
They closed my account while balance still there
Endless verification chain
Every time I win bigger, another document request appears.
Overcomplicated verification
Filling forms, uploading docs, video call, all for nothing
Unfair Wagering Structure
Different games count differently, almost impossible to finish wagering.
new here
new here, but my £90 casino cashout moved from pending to paid before tea good enough for me
Old place reviewed scripts at me
Old place reviewed scripts at me. Here, 9/10 on the withdrawal query.
sounds boring
sounds boring, but the payout button asked for one extra confirmation, which I did not mind Might update after the next cashout.
Three years
Three years, same account, same debit card, same routine on a wednesday night once the kids are in bed.
In that time the site has been redesigned once and the only thing that changed for me was where the cashier button sits.
Deposits still clear instantly, the withdrawal form still asks the same two things, the game list still has the titles I actually play.
Steady is the word.
Used time-out when I wanted a clean…
Used time-out when I wanted a clean break. it stayed active after logout.
after a few casino clicks
after a few casino clicks, mobile cashier showed the receipt before the lobby finished loading.
Contact form on Friday
Contact form on Friday, mail back Monday, as stated.
Spend overview only goes back six…
Spend overview only goes back six months, which is a bit short if you want a full year. For what it does show it is accurate though, June and July deposits both matched the card statement to the penny
the transaction history breaks out…
the transaction history breaks out deposits and withdrawals with running balance, which i like. oh, before that i was going to say the KYC page numbers the steps, one two three. anyway history matched my bank to the penny for March.
KYC was not instant
KYC was not instant, and I’m okay with that.
I uploaded my proof of address, saw it move to pending, then got verified later in the day. No second random document request, which mattered
Rainbow Riches ran fine
small gripe
small gripe, the document upload box does not tell you the file size cap until it rejects you. once i shrank the photo it went through and the kyc was done inside two hours, so a minor thing
I opened the bonus page with low…
I opened the bonus page with low battery. Wagering, max bet, and expiry were visible before claim, so I knew why I skipped it.
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