GB Mobile Avis 966

I ordered a Huawei branded 100 watt charger and USB C cable from this company. Their website heading clearly stated it was a genuine Huawei charger, and the photos showed this too. I ordered this on a Friday about 2pm, before their 4pm order dispatch cut off. It was eventually dispatched the next Wednesday. I paid extra for a 48 hour service and it was sent by Yodel, and delivered 3 days later on the Saturday. Opening the jiffy bag I saw that it was an Honor branded charger. On the Monday I emailed them asking how to return it for a full refund, no reply. I chased them up on the Tuesday, again no response. Very fortunately I paid by PayPal so I opened up a dispute with them for incorrect goods. Got an immediate refund, so excellent service, unlike the atrocious service from GB Mobile. Avoid these imbeciles like the plague, they are inept, liars, inefficient and utterly useless.

Ordered an item on the 9th June it's now the 18th it hasn't arrived. I emailed asking for an update and have received no response. I shall now have to attempt to get a refund.

Wish id of come to trustpilot before buying
Its been over a week no phone charger no postal updates and no reply to my email today
Awful company !!

I ordered 2 phone charger cables from this company, at first everything went well, the goods were dispatched quickly and delivered as promised. However the company sent the wrong items, I received 2 headphone adapters. I contacted the company twice by email , I have had no response to either email. In the circumstances I really don't feel that I could recommend using this company

Not received my order. Paid for express delivery. Rubbish tracking that said I should expect delivery today. No delivery
I want a refund before I report your company for fraud

Worst company i ever dealt with !
Ordered some wired earphones for a long haul flight over a week ago with next day dispatch, i was given a Royal Mail tracking number & i checked yesterday & Royal Mail have not recieved the item from them. I emailed GB Mobile straight away asking fir a full refund as i am going away tomorrow morning, i then ordered the earphones on Amazon which were delivered in 15hrs, i wished i had never found the gbmobile website !
P.S GB Mobile have not replied to my email so i will now contact my bank & report a fraudulent transaction.

the items purchased didn't fit my xperia phone I have emailed them twice to no avail or answer ,when I tried to click on their website the antivirus on my PC went berserk .AVOID AVOID AVOID

Ordered a charger, but when it arrived it was the wrong one. I have emailed several times and got no response.
Avoid this company at all costs.
Wish I had checked the reviews before I placed order.
Don’t know how the company gets away with this.
The high percentage of bad reviews is shocking!!!

Faulty product email sent and duly ignored

I wish I had read the reviews first. I am unsure if I received the correct item as it has a different number on the charging plug to that on the website. As I did not wish to potentially damage my phone, I sent an email to ask about it and request a return if the wrong item. I had 1 reply to which I replied, then nothing after 2 further emails to them. I would 100% never buy from this website again.
However GB Mobile is also on eBay. If you purchase from there you DO eventually get replies - though very brief and delayed. Apparently the 2 different offices do not talk to one another. In addition you are covered by eBay money back guarantee. So I would purchase their products on eBay instead.

Awful to get hold off. Dispatched an order I told them to amend before dispatching. Emailed them as you cannot call them. No reply to any of my emails!

Charger arrived as promised, on time, and exactly as described. A Samsung SUPER FAST CHARGER. (The genuine article). Thanks for a great deal.

Simple clear website describing the product. Straight forward ordering process. Acknowledged receipt of my order immediately.
Dispatched day after ordering and arrived on date predicted. I was able to track delivery.
All this for an order of less than £5.

Product arrived swiftly & is as advertised. Excellent item.

Perfect just what I needed

The item was dispatched very quickly. It was delivered by Royal mail today 2nd June. Meant to have been here by 28th May.

The product was exactly what I needed at a great price and delivered quickly. Great all round service

Excellent
I placed my order, was informed when it was dispatched, it arrived on time .would use this company again.

Fast, efficient service
Excellent... very pleased