Gear Geek Avis 

1 354
•
TrustScore 4 sur 5

4,0

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 4 sur 5 étoiles

Ordered on Thursday evening with 48 hour delivery. Advised arrival on Tuesday, delivered Wednesday. Tracking seemed to show arrival twice at Leeds Royal Mail. Bought three Garmin Watch charging cabl... Voir plus

Noté 2 sur 5 étoiles

Bought earbuds for my son as an Xmas present. One of them didn't work. Tried following the returns process - didn't work - my order doesn't show up under my login, presumably because I checked out as... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Speedy delivery. Ordered a whiteboard. A great price, it came with whiteboard markers and wipers. Easy to use and so useful for making notes as I research my family history. I can make various notes w... Voir plus

Noté 5 sur 5 étoiles

Always very quick delivery and great prices. My latest purchase is just what I wanted at a fantastic price. Have made a number of purchases and never been disappointed. Would recomend for top tech gea... Voir plus

À propos de l'entreprise

  1. Événements & divertissement

Écrit par l'entreprise

For the savvy shopper


Coordonnées de contact

4,0

Bien

TrustScore 4 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

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4,0

Tous les avis

(1 354)

0 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 2 sur 5 étoiles

The quality was poor and the mic was…

The quality was poor and the mic was even worse. The return process was not straight forward and not free, you have to submit a return snd then reply to an email to confirm.

16 avril 2025
Avis spontané
Logo de Gear Geek

Réponse de Gear Geek

Hello,

Thank you for taking the time to write this review. We’re sorry to hear you've had a less-than-positive experience with us.

Please reach out to us at: info@geargeek.co.uk. This will help us verify your order so that we can look into this further for you and find a solution.

Kind Regards

Gear Geek

Noté 5 sur 5 étoiles

Amazing service

Amazing service. Delivery was very quick. Earbuds are of very good quality. Would definitely recommend this company.

8 avril 2025
Avis spontané
Noté 5 sur 5 étoiles

Great company

Great company, with quality goods at low prices. My new ear buds are super comfy and have great sound.

16 avril 2025
Avis spontané
Noté 5 sur 5 étoiles

I posted a question to Gear Geek…

I posted a question to Gear Geek regarding a Usb 18watt Plug to charge my handwarmer.Got a reply the next working day to confirm the plug was suitable.l ordered the plug which arrived a day earlier than expected. I've now used the plug which has charged the handwarmer perfectly.Thanks Gear Geek. From A.J.Gauntlett.

11 avril 2025
Avis spontané
Noté 5 sur 5 étoiles

Very good customer service

Very good customer service. Had a set of headphones which went faulty after 10 months, and (after a bit of to-ing and fro-ing sending them videos etc. of the fault) received an immediate refund.

10 avril 2025
Avis spontané
Noté 1 sur 5 étoiles

2nd hand faulty earbuds??!!

Was sent what clearly look like second hand opened products.
Not sealed and when tested the earbuds could not hear anything when making or receiving calls.
Sent an email trying to return the faulty earbuds but have no reply or response whatsoever.
Avoid!!!

25 mars 2025
Avis spontané
Logo de Gear Geek

Réponse de Gear Geek

Hello,

Thank you for taking the time to write this review. We’re sorry to hear you've had a less-than-positive experience with us.

Please reach out to us at: info@geargeek.co.uk. This will help us verify your order so that we can look into this further for you and find a solution.

Kind Regards

Gear Geek

Noté 5 sur 5 étoiles

Earpods

I always buy from Geer Geek. Good quality for a good price. Fast delivery, well packaged and no problems.

28 mars 2025
Avis spontané
Noté 1 sur 5 étoiles

Unacceptable Quality and Abysmal Customer Service – Avoid at All Costs!

I am utterly disappointed with both the quality of the headphones and the appalling customer service I have received from this retailer. I purchased two pairs of headphones, both of which were clearly of poor quality and not functioning as expected. To make matters worse, it seems as though these headphones may have been previously used, which is absolutely unacceptable.

After completing their refund form with all the necessary details, I reached out to the retailer multiple times via email (info at geargeek.co.uk) to request a refund. Despite sending two follow-up emails, I have yet to receive any response. I also tried contacting them by phone (0808 175 1640), but there was no answer whatsoever. It has now been weeks since my initial request, and I have received zero communication or resolution.

This experience has been incredibly frustrating, and the lack of customer support is beyond disappointing. Not only did I receive subpar products, but I’ve also been completely ignored when trying to resolve the issue. I strongly urge potential customers to reconsider purchasing from this retailer, as they clearly have no regard for customer satisfaction or providing quality products.

Do not waste your time or money here.

26 mars 2025
Avis spontané
Logo de Gear Geek

Réponse de Gear Geek


Hello,

Thank you for taking the time to write this review. We’re sorry to hear you've had a less-than-positive experience with us.

Please reach out to us at: info@geargeek.co.uk. This will help us verify your order so that we can look into this further for you and find a solution.

Kind Regards

Gear Geek

Noté 2 sur 5 étoiles

Usually enjoy my purchases from gear…

Usually enjoy my purchases from gear geek on headphones but this time they just sent me cheap headphones from china. When you turn them on they speak in Chinese and feel very cheap. Not the usual standard I’ve come to expect from gear geek.

12 mars 2025
Avis spontané
Logo de Gear Geek

Réponse de Gear Geek

Hello,

Thank you for taking the time to write this review. We’re sorry to hear you've had a less-than-positive experience with us.

Please reach out to us at mailto:info@geargeek.co.uk. This will help us verify your order so that we can look into this further for you and find a solution.

Kind Regards,

Gear Geek

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