Good quality camping products that can be relied on in inclement weather. Great range of products and amazing customer service!
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Lisez les avis des autres
I’ve ordered a fair bit from Gearshop over the past few years. Always delivered to Auckland. Gear is always top quality and boxed which feels safe and secure. Always dispatched within the timeframe, s... Voir plus
Good product range and discounted price. Obviously hag a big demand but kept me informed about delay so that was good. Parcel is on the way so excited to receive it. Trying to get together a survival... Voir plus
Overboard 20L Dry Bag worked perfectly during multiple full submersions at my River Safety exercise. Bone dry clothing inside after the whole pack was under. Great service that provided a solution to... Voir plus
À propos de l'entreprise
- Magasin de vêtements et d'articles de plein air
- aussi dans
- Magasin d'accessoires de vélo
- Magasin d'articles de sports
- Magasin de chaussures
- Magasins d'appareils de fitness
- Sports d'aventure
Écrit par l'entreprise
Gearshop - Quality Outdoor Equipment. New Zealand based retailer of outdoor and lifestyle equipment. We operate gearshop.co.nz and gearshop.com.au only. No other gearshop domain name is genuine. Camping, climbing, fitness, biking and adventure, gear for every outdoor pursuit. Visit our store in Nelson 53c Bolt Road
Coordonnées de contact
53c Bolt Road, 7011, NELSON, Nouvelle-Zélande
- 0800432774
- sales@gearshop.co.nz
- gearshop.co.nz
4,6
Excellent
196 avis
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Product as promised and on time.
Prompt delivery. Great communication as to where the process was up to. Product was as advertised. Can't ask for more. Thanks.
7 février 2024
Avis spontané
Invited to bring bike inside to check…
Invited to bring bike inside to check fit of several frame bags and was left alone to sort it. Got a good - fitting bag. Thanks!
7 février 2024
Avis spontané
Prompt delivery
Prompt delivery. Item was what I ordered and at a competitive price.
23 janvier 2024
Avis spontané
As good as can be expected
D D hammock arrived and is great. Though there was a small hole in the mosquito net it was at a pressure point in the seem and nothing some back k-tape did not fix.
23 janvier 2024
Avis spontané
Jetboil plunger
First used plunger attachment for my jetboil on the multi day Tongariro Northern Circuit. It worked perfectly, was light and stored within the jetboil itself so was very compact.
20 janvier 2024
Avis spontané
I am a novice mountain climber but axe…
I am a novice mountain climber but axe looks exactly as promised, well packaged and very promptly delivered.
Very happy
18 janvier 2024
Avis spontané
Excellent prompt service
Excellent prompt service, excellent product. With thanks desmond.
20 janvier 2024
Avis spontané
Great experience every time!
Super speedy delivery, well packaged. Always love shopping with Gear shop!
17 janvier 2024
Avis spontané
Great service quick and efficient
20 janvier 2024
Avis spontané
Gear shop purchase
My purchase arrived on time was well packed and as shown in the picture
17 janvier 2024
Avis spontané
Awesome Service and good Range of Gear
12 janvier 2024
Avis spontané
Great price and service
19 janvier 2024
Avis spontané
Good fast service
12 janvier 2024
Avis spontané
Quick delivery
17 janvier 2024
Avis spontané
The staff were helpful when we asked…
The staff were helpful when we asked for help. We couldn't find the size shoe on the racks but they had more out the back so don't hesitate to ask. Good quality products
13 janvier 2024
Avis spontané
EXTREMELY POOR SERVICE. LOOK ELSEWHERE
After placing the order Monday last week and hearing nothing I called the Gearshop offices after 5 working days. I was informed that the order couldn’t be fulfilled because they didn’t have the same colour dry bags I had ordered. This is not an issue as the colour is immaterial but the wait is as I am going traveling at the end of this week. The order was then sorted by the staff and I received a notification that it was on its way. Two days later I received an email saying that due to a stock error the sleeping mat I had ordered was not actually available. Nothing was mentioned about the sleeping mat when I called which was the most fundamental item of the order.
This is the 3rd order I have placed with the Gearshop and two have been very late on arriving.
This is the last time I will buy anything from this company as their entire system is a shambles. Macpac Nz have always delivered on time so I am transferring my business to them.
This is extremely disappointing as I now have a few days to scramble for the equipment required for my expedition.
EXTREMELY POOR SERVICE, LOOK ELSEWHERE!!!
17 janvier 2024
Avis spontané
Réponse de Gearshop
Hi Darroch
Thanks for your review, sorry that in this occasion your order wasn’t able to be completed in full.
I have reviewed the email chain and the order history and I have to say that your review seems a bit harsh.
Both your previous orders were dispatched promptly and delivered within fair time frames, in fact one was dispatched the same day you ordered it and delivery within a couple of days.
This most recent order has had a couple of errors
occur and you have had some positive correspondence back and fourth and a refund was provided promptly.
I also see that you have already secured an alternate mat, and had it delivered, so the suggested scramble to find a replacement isn’t actually the case.
Your suggestion that our entire system is a shambles is based on what exactly? One set of events with one order. I think this accusation is misleading and unfounded.
We handle an extremely high volume of orders a day, mostly without incident. With 95% dispatched within 48 hours.
Easy ordering system and goods…
Easy ordering system and goods delivered on time!
15 janvier 2024
Avis spontané
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