GEG International Removals Avis 55

Transport was delivered correctly on 20/11, with full photo proof.
Since then, GEG Removals has not provided invoice details and has ignored all messages.
No payment, no response.
Unfortunately, we cannot recommend this company.

Great service, Good communication recommend.

GEG Internationale Removals were great! Really friendly and helpful, and would I move again I would use them again! Thanks Mantos and team!

I work untill now 4 times with this company and all times was great
For me ***** company

Very good people, made the move very easy and organised, would highly recommend

We have used this company twice. The first time, I gave them a 5-star review. But this time, the experience was very disappointing. And it also opened my eyes about working conditions for those people, what I didn’t realize the first time to be honest.

To start with, the communication with the company GEG was very poorly.

I was told by some employees that they don’t work on weekends or that it was “too late” to pick up the phone. (Sorry that our move happened to fall on a weekend, but these things happen.)

As a result, I had to communicate with someone who didn’t speak any English at all, which led to constant misunderstandings.

The mover who came to pick up our items also didn’t speak English. He didn’t know that he was supposed to dismantle a children’s bunk bed and wasn’t happy about it, even though it was clearly stated in our contract. He was in a bad mood and seemed extremely exhausted.

Even though I had suggested spreading the move over a couple of days to reduce stress, the company decided he had to:
1. Load everything in France,
2. Drive to Barcelona (avoiding highways to save money, which took much longer- and I honestly wonder where these poor employees are supposed to use the bathroom),
3. Load everything in Barcelona.

All on the same day. Alone.

My husband and I helped him, moving our fridge, furniture and boxes from 8 pm until 1 a.m. Then he drove off, and I have no idea where this poor man slept, as he didn’t have a bed in his van.

The next day (Sunday), he had to drive 12 hours all the way to Tarifa and deliver at 7 a.m. Monday morning. (Again, we told the company there was no rush for the delivery.)

Upon arrival, the mover demanded the remaining payment in cash. I had already agreed with the company to do a bank transfer (which already has happened) and so he refused to offload our items until his other boss confirmed the receipt of the money.

The boss of GEG International Movers was still on holiday. We tried calling him at least 10 times. Since he is the only one to approve payments, we had to wait. (Then my partner and the guy agreed to start offloading half of the items to not keep blocking the street until the boss got back to us).

His excuse was “bad internet,” which frankly is not good enough. If you don’t delegate responsibility to another employee while you’re on holiday, you need to be reachable on delivery day- even when on holiday.

What bothered me most, though, were the working conditions for these employees. Honestly, if I were treated like this- driving endless kilometers without toll roads, not sleeping properly, working completely alone, and under so much pressure, driving long hours… this is unacceptable and dangerous.

Yes, this company is cheap and offers much lower prices than others, but maybe we should think about what we are supporting here and how much these workers (who do the hardest part of the job) are actually being paid and how they are treated…

Excellent serviced by GEG international Removals and excellent customer service. Highly Recommend for Professionalism, they handled with carefully with teams going above and beyond to ensure a smooth transition. Value for money. Thanks Again

5 star service, Safe removal loaded and unloaded. Thanks

I would first and foremost would like to thank the whole of GEG removals make my moving experience very pleasant and smooth. From the management down to their workers were very professional, precise and on time. Not to mention their customer service was always making sure I was satisfied throughout the whole process. I would definitely recommend them for long haul moving!

We moved from England to Lithuania with this company about a month ago, everything went very well. They informed us closer to the move when exactly driver is coming, and also let us know about an hour before when he will be at the final destination. All in all very good and will use this company again , thank you

Professional time efficient, as well as no bullshit. It was a pleasure to work with this business and I would highly recommend them. From the first moment speaking on the phone I had a good feeling.

Unfortunately I am unablr to respond to the businesses response on here so here gors my response to Mantas comments to my review:

Thank you for your reply, but I must strongly disagree with several of your claims.

First and foremost, no clear agreement was made for a single driver or “a few boxes.” My booking through AnyVan specifically included two movers and a packing service, which your company acknowledged in writing. The fact that only one person showed up, unprepared and without any packing materials, is not a miscommunication on my part—it is a failure in service delivery. Scrambling to assemble a team and buy materials on the day of the move is not the same as delivering what was agreed upon.

As for the additional charges: yes, I understand that extra items and materials can lead to higher costs. However, these were not communicated transparently until after the van had already left—leaving me in a position with no choice but to pay or risk my items being withheld. To then retroactively argue that it was never a dedicated service, after explicitly stating that it would likely be one, feels disingenuous at best.

Your claim that “communication was maintained at every stage” is simply not true. I had to chase updates, leave voicemails, and even resort to messaging a second number I found online to get any sort of meaningful response. For most of the journey—especially when my belongings were inexplicably rerouted through France—there was total radio silence. If this was you “personally staying in contact,” then I must question what standard you are holding yourselves to.

Finally, while I am relieved that my belongings arrived largely intact, the level of stress, uncertainty, and lack of professionalism throughout this move was deeply disappointing. It’s not enough to simply get items from point A to B—how you handle your customers during that process matters just as much.

I sincerely hope GEG reflects on this experience and improves its communication and accountability moving forward.

Great service.
Moved 8 Guitars and other items from Norway to England.
Packed with great care and arrived in less than a week.
Communication & Service from Lina was first class.

Best mooving ever!
Maral Is extremely polite and carefull everything arrive in perfect conditions!
I recomend for 1000%!

I have used this company twice to help me move from the UK to Ibiza & they have been amazing. Good communication throughout & very professional & helpful.

Very efficient service! I got all my stuff shipped to the UK and no hassle with transfer of residence or any bureaucracy, just door to door perfect service at a very competitive price!

A great attention of customer.
Thanks Lina for all
Maybe something to do better the times of transcripment but the boxes and all are in perfect conditions thanks for all 🫶🏻

Great experience, it was a pleasure to work together, everything was as we agreed. My recommendations for cooperation.

Excellent service! I moved from UK to Spain, all my stuff was safe and on time in my new place
Once again thank you
Well organised
Highly recommended 🤗

Really great service from start to finish. Prompt, friendly and helpful, nothing was too much trouble for the two guys that moved me in. They worked really hard on a boiling hot day and move was completed super fast. Would definitely recommend and will be sure to use GEG International removals for my next move. Thank you!