Bought a necklace for my wife's birthday and paid extra for rush shipping. First, wasn't disclosed it was coming from Turkey, second, two days before her birthday it hadn't even been shipped. The ref... Voir plus
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I was skeptical at first about the quality of the item I ordered. When it arrived, I was pleasantly surprised at the quality of the product. This was a custom made charm and it was exactly what I want... Voir plus
L'entreprise a répondu
The necklace was even better looking than the picture I ordered from. The only thing I would have liked was to have purchased a more substantial chain.
L'entreprise a répondu
The ordering was very straight forward. I received my cross very quickly by FedEx. The packaging was impressive. The jewelry box is sturdy and my cross undamaged. It is exactly what I have been se... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Gelin Diamond is a jewelry company operating in 15 countries, combining high quality materials with unique designs at affordable prices. We are one of the brightest jewelry companies that prioritize customer satisfaction and elegance since 2011. Affordable pricing is one of the core values of our company. In order to achieve this, we work with our expert local producers.
Coordonnées de contact
78 John Miller Way Suite 1015, Kearny, NJ 07032, 07032, Kearny, Etats-Unis
- 18339333854
- contact@gelindiamond.com
- gelindiamond.com
4,1
Bien
1 k avis
A répondu à 70 % de ses avis négatifs
Répond généralement dans un délai d'un mois
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The necklace was even better looking…
The necklace was even better looking than the picture I ordered from. The only thing I would have liked was to have purchased a more substantial chain.
20 avril 2026
Avis spontané
Réponse de Gelin Diamond
Thank you so much for your kind feedback! We’re delighted to hear the necklace exceeded your expectations. We truly appreciate your note about the chain and your support means a lot to us! ✨
Quiet Luxury
This Cross Pendant is the epitome of elegance and minimalism. It’s the perfect piece for those who appreciate a gentle, 'quiet luxury' aesthetic.
8 avril 2026
Réponse de Gelin Diamond
Thank you so much for your beautiful words! We’re delighted to hear the piece reflects the elegance and minimal style you were looking for. Your support truly means a lot to us! ✨
First time UNHAPPY customer!!!
Bought a necklace for my wife's birthday and paid extra for rush shipping. First, wasn't disclosed it was coming from Turkey, second, two days before her birthday it hadn't even been shipped.
The refund issued stated it could take up to 10 days to hit my card account. Hard to wrap up a refund. My opinion stay away from Gelin Diamond!!!!
24 avril 2026
Avis spontané
Poor customer service
Address customers concerns instead of providing short and curt responses.
13 avril 2026
Return Customer to Gelin!
I have 6 pieces from Gelin Diamond and I absolutely love them all. Their quality is incredible and their prices are great!
24 avril 2026
Avis spontané
Réponse de Gelin Diamond
Thank you so much for your continued support! We’re thrilled to hear you love all your pieces and appreciate the quality and value. It truly means a lot to us! ✨
It was easy to place order online
It was easy to place order online. The order came timely. My necklace is beautiful!
23 avril 2026
Avis spontané
Réponse de Gelin Diamond
Thank you so much for your kind feedback! We’re delighted to hear the ordering process was easy and that your necklace arrived on time. So happy you love it—your support truly means a lot to us! ✨
Réponse de Gelin Diamond
We’re sorry to hear you feel this way. The materials of each piece are clearly stated in the product description, and all items are made according to those specifications.
If you believe there is an issue with your order, please contact us and we will be happy to review it and assist you further.
Overall excellent experience
Great prices, good quality, great customer service. I had a return that was handled promptly and efficiently. No problems whatsoever.
5 février 2026
Réponse de Gelin Diamond
Thank you so much for your kind feedback! We’re delighted to hear you’re happy with the quality, pricing, and our customer service. We’re glad we could assist you smoothly—your support truly means a lot to us! ✨
Réponse de Gelin Diamond
Thank you so much! We’re happy to hear you’re satisfied. Your support truly means a lot to us! 😊✨
Réponse de Gelin Diamond
Thank you so much for your kind feedback! We’re happy to hear the delivery was fast and that the 16-inch size is perfect for you. Your support truly means a lot to us! ✨
Excellent product and reliable and…
Excellent product and reliable and quick delivery service!. Good quality products. Thank you!
6 avril 2026
Réponse de Gelin Diamond
Thank you so much for your kind feedback! We’re delighted to hear you’re happy with the quality and quick delivery. Your support truly means a lot to us! ✨
The quality was excellent
The quality was excellent, it’s a gift for my daughter, and it came in plenty of time
10 avril 2026
Réponse de Gelin Diamond
Thank you so much for your kind feedback! We’re delighted to hear you’re happy with the quality and that it arrived in time for such a special gift. Your support truly means a lot to us! ✨
Everything was just right.period
Everything was just right.period
I know my grand daughter's will love the items and make their day memorable
9 avril 2026
Réponse de Gelin Diamond
Thank you so much for your kind words! We’re truly honored to be part of such special moments and hope your granddaughters love their gifts. Your support means a lot to us! ✨
Great experience
I ordered a bracelet that was too small around the wrist so I contacted them, and their response was professional, helpful, and prompt. Returned and bought the right one with no problems. Nice bracelet.
9 avril 2026
Réponse de Gelin Diamond
Thank you so much for your kind feedback! We’re glad we could assist you smoothly with the exchange and that you’re happy with your bracelet. Your support truly means a lot to us! ✨
From the time I placed my order the…
From the time I placed my order the whole process was tops. The price was great. I received my cross bracelet within one week after I ordered it and I absolutely love it. It is so dainty yet makes a statement. Very good quality. Thank you Gelin.
9 avril 2026
Réponse de Gelin Diamond
Thank you so much for your wonderful feedback! We’re thrilled to hear you love your cross bracelet and had a great experience from start to finish. Your support truly means a lot to us! ✨
Réponse de Gelin Diamond
Thank you for your feedback. We’re glad you found the pendant unique, and we’re sorry to hear it felt smaller than expected. The design is intentionally delicate, and the exact measurements are listed in the product description to help set expectations before purchase. If you need any further assistance, please feel free to contact us and we will be happy to help.
Very Beautiful Necklace
The ordering was very straight forward. I received my cross very quickly by FedEx. The packaging was impressive. The jewelry box is sturdy and my cross undamaged. It is exactly what I have been searching for. Words and pictures do not do this justice. I will pass it down to my great granddaughter.
9 avril 2026
Réponse de Gelin Diamond
Thank you so much for your heartfelt feedback! We’re truly honored to be part of such a meaningful piece that can be passed down through generations. Your kind words and support mean so much to us! ✨
Excelente joyería
Es confiable con los productos que he comprado los envían como lo presentan en las imágenes son muy buenos productos, lo recomiendo.
8 avril 2026
Réponse de Gelin Diamond
Thank you so much for your kind review and recommendation! We’re delighted to hear you’re happy with the products and that they match what you see in the images. Your support truly means a lot to us! ✨
Ordered a gift
Ordered a gift. Continued to see it was sent. It wasn’t. Tracking when opened showed a label.
An important gift. I’m very upset.
Do not recommend.
I could have gotten something else but was manipulated that it was en route. It was t.
15 avril 2026
Réponse de Gelin Diamond
We’re sorry for the frustration this caused. A tracking number is automatically generated when an order is prepared in the system, which may show as “pre-transit” until the shipment is fully processed. In this case, the order was later canceled as per your request before it was shipped.
If you need any further assistance or clarification, please feel free to contact us and we will be happy to help.
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