GenoPalate Avis 

Very knowledgeable. Was able to answer questions, direct me to further information.

Frankie was excellent to talk with. She was professional, knowledgeable and fun. She answered my questions without any hesitation.

I have been trying to get my test kit registered and cannot get any response. It keeps saying my Order number and test kit is not found. I put it the information that was on my invoice.

I do not remember the exact month/year that I signed up for GenoPalate, however, this service will be there for you with health-related support when you need it. The times that I have contacted this office, they have always responded 100%. Today's brief call met all my expectations and then some. Frankie answered all questions about the vitamins as well as other general food questions.

Working with Bria made my experience better than expected! She diligently answered all of my questions and went above and beyond during our interaction by making sure I was registered and could log into my account successfully.

They did an initial analysis that actually flagged the atypical celiac genes that are the source of every person with celiac in my family.

And then they came back and said, "Well, we don't like that study." No amount of asking them to reconsider changing their initially correct (!!) results would sway them.

So, they're intentionally giving bad, unscientific advice?

If you're looking for celiac testing for atypical genes, they will deliberately give you an incorrect answer. I would avoid them, so that you're not wasting your time with bad scientific health data.

The personalized call from Frankie was just what I was looking for in terms of improving my diet.

Very informative discussion with Frankie. She gave me some very important suggestions, to consider, regarding my diet. She was very knowledgeable and professional.

Frankie, my dietitian, is very well informed and gave me unexpected insight into my diet and how GenoPalate helps figure out the best way to eat. I am extremely pleased with the outcome !!

Please don't waste your money, did not help me in anyway, basic general info on yourself on what to eat or stay away from, so much money for these kind results, smh...

Frankie was very thoughtful, listened intently, and had some really great feedback and thought provoking ideas that I will implement soon. It was a pleasure to get to pick her brain a bit about my report. Thank you.

Sites such as 23and Me have extremely limited DNA data. They only look at a tiny fraction of our/your DNA. Our DNA contains 6 billion SNP's (single nucleotide polymorphisms). These DNA testing sites only look at .01% of our DNA. The remaining 99.99% is ignored as if that DNA doesn't matter.

Plus, the science isn't developed for knowing what to provide optimum needs. For example, I have a genetic condition that 23 and Me doesn't even test for that causes kidney disease. How can they give me diet advice based on my DNA? Obviously, they can't.

Also, their recommendations are based on their flawed dietary assumptions. Most dieticians are indoctrinated in anti-meat, anti-fat, pro-plant brainwashing. Meat isn't bad. Saturated fat isn't bad. Cholesterol isn't bad. Many eating carnivore to avoid allergies are quite healthy. Much of what dieticians preach is based on flawed understanding. Dr. Eric Westman of Duke University Keto Lab is a good resource.

This may work someday, but that's a long way away.

Frankie with Genopalate answered all of my questions and customized the conversation to the needs of the group. Very helpful!

This was a fascinating in depth test that really helped guide me to make better decisions about my health and diet. I really liked all the different categories that the test gave information on.

Do not order the recipes. They ignored my foods to avoid, they included canned foods in the ingredients, their breakfast item was scrambled eggs with green onion and a few herbs -- really, for 5$, or for another 5$ a recipe for fruit and yogurt with gluten free oats. 1: oats are already gluten free; 2: my data says I don't have to worry about gluten. Additionally, there is not even the general nutrition data that Costco provides. I was interested in the food selection based on my DNA, but having bought their recipes I have very little faith at all in this company and would advise people to avoid them.

It might be better for you to just flush your money down the toilet. What I got was certainly not what I expected. It didn’t tell me anything that I didn’t already know. I already know that I’m not lactose, intolerant or gluten intolerant. I already know what vitamins are tend to be deficient in. It was pseudoscience at best. Ridiculously overpriced, and nothing for the value at all.

* note the response I received from the company. My response would be “refund of the fee“. But of course they didn’t provide any way to contact them.

This company is a scam. You pay the money to get your report and then you never get your report. You reach out to them via phone but after multiple attempts there is never an answer. Only Voice Mail. So then you send four emails over the course of two weeks and no reply. I want my money back. What a waste of time.

I am an allied health care professional with over 20 years of experience. I have had training in nutrition as well as coached many in healthy choices. Personally I have suspected a few things that were never supported during my times working with a dietician/nutritionist. Doing the DNA with GenoPalate gave me the answers (and I was right!!). It is helpful to know this info vs just have a suspicion. They also provide your results beautifully. You do NOT have to be in the health field to understand and incorporate the results into your lifestyle choices. Although they do offer additional support in those areas if you would like it. Very happy I did this and have already recommended to many colleagues, family and friends.

This company is pretty amazing in a time when customer service is not a top priority for come companies. The top notch service from this company truly stands out. Their personnel is fabulous.

I’m not sure what to think so I’ll give it three stars. I was very excited to receive my report but very disappointed with what was in it…Eel? Chicken liver? That is just ridiculous. How many people eat either of those on any sort of regular basis and yet there they are being offered up as top food choices for me. No, I’m not going to be eating that.