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Lisez les avis des autres

Noté 3 sur 5 étoiles

I am intrigued by your theory determining the needs of the human body's requirements regarding vitamins and minerals. I'm in the middle of my second 90-day cycle with your product. I am a 74-year-old... Voir plus

Noté 5 sur 5 étoiles

I was pleasantly impressed by the professionalism and support as well as encouragement from my nutritionist, Kelly. She was very kind, helpful and informative about my concerns. After nine months,... Voir plus

Noté 1 sur 5 étoiles

isn't it convenient that so many of us learned about geno palate through random Quora posts? but they're not so "random", are they. the innocent questions and highly promoted answers are all made by... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I found GenoPalate through and ad on social media. Thought it couldnt hurt. I easily submitted my dna test and within about 3 days I had my personalized report. Some of the vitamins I am weaker alig... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Service de fitness et nutrition

Écrit par l'entreprise

GenoPalate is a data-driven personalized nutrition company. Our mission is to empower you to achieve optimal health and prevent chronic disease.


Coordonnées de contact

3,4

Moyen

TrustScore 3.5 sur 5

370 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Tous les avis

(370)

14 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

All my questions were answered

All my questions were answered, especially the question I wrote during registration. We need more of these types of conference calls.

31 décembre 2020
Avis spontané
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Réponse de GenoPalate

Hi Nancy,

Thank you for providing us with this feedback. We are so glad to hear you are enjoying your GenoPalate results! Thanks for providing us with your great review.

Enjoy eating for your genes,
The GenoPalate® Team

Noté 5 sur 5 étoiles

Very thorough and great at answering…

Very thorough and great at answering questions.

30 décembre 2020
Avis spontané
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Réponse de GenoPalate

Hi Jane,

We are so glad to hear this! Thanks for providing us with your great review.

Enjoy eating for your genes,
The GenoPalate® Team

Noté 4 sur 5 étoiles

Learn more through genetics …

Having never done a health consultant webinar before I was not sure what to expect. I was however, pleased with the knowledge and willingness to assist provided by the host Ms. Gardenier I believe. I hope to learn more about how my genetic makeup affects my diet and eating habits.

30 décembre 2020
Avis spontané
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Réponse de GenoPalate

Hi,

We are so glad to hear this! Thanks for providing us with your great review.

Enjoy eating for your genes,
The GenoPalate® Team

Noté 4 sur 5 étoiles

Interesting to read

It was interesting seeing the foods I should be eating. I liked receiving the lists of the best foods for me. However, this was very expensive for what you actually receive. I may feel better about it in a few weeks after I have started to include more of these foods in my meals. So far I would not recommend this to my friends or family. While I enjoyed reading it, it was a waste of money. Anyone with a good knowledge of nutrition already eats most of the recommended foods.

27 décembre 2020
Avis spontané
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Réponse de GenoPalate

Hi Johnette,

We apologize for your disappointment with your GenoPalate results. Thanks for providing us with your feedback.

If you have any specific questions or concerns, please email us at hello@genopalate.com at your convenience.

Sincerely,
The GenoPalate® Team

Noté 1 sur 5 étoiles

Terrible company

Terrible company! Already have a 23andme account, ordered the tests as Christmas gifts. They had the audacity to cancel my order because we are not ordering from inside the US, even though this is not mentioned anywhere on their website! It's a scam, do not order from them.

24 décembre 2020
Avis spontané
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Réponse de GenoPalate

Hi Aaron,

Thanks for providing us with your feedback. We apologize for any confusion. We have shared this with our team to make this more clear in the future.

Sincerely,
The GenoPalate® Team

Noté 1 sur 5 étoiles

Don’t waste your money!!!!

Don’t waste your money!!!!
I would give this company a zero, but obviously that’s not an option. I uploaded my data from ancestry and all they did was reiterate what I already knew. They tell you to eat fruits, veggies, protein and healthy fat. Wow, as if the entire human population isn’t aware of that! This is a rip off. When you call them and question them they just say they are sorry. Then they offer you a nutritional consultation. I don’t need a nutritional consultation. I am still hoping that they will refund my $35 for myself and $35 for my husband. I am giving them another chance. They completely misrepresent what they can do for you. Again do not purchase this unless you like throwing away your money.

24 décembre 2020
Avis spontané
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Réponse de GenoPalate

Hi Diane,

We apologize for your disappointment with your GenoPalate results. Thanks for providing us with your feedback. We sincerely appreciate it and have shared it with our team.

If you have any specific questions or concerns, please email us at hello@genopalate.com at your convenience.

Sincerely,
The GenoPalate® Team

Noté 1 sur 5 étoiles

Terrible customer service

Terrible customer service. They canceled my order (that was a gift to someone) 7 days later when I had already gifted. They said it was due to me being outside of the USA. There was no information anywhere about not being able to do this.

19 décembre 2020
Avis spontané
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Réponse de GenoPalate

Hi Celia,

Thanks for providing us with your feedback. We apologize for any confusion. We have shared this with our team to make this more clear in the future.

Sincerely,
The GenoPalate® Team

Noté 5 sur 5 étoiles

This was very informative

This was very informative and educational.

18 décembre 2020
Avis spontané
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Réponse de GenoPalate

Hi Carmen,

Thank you for providing us with this feedback. We are so glad to hear you are enjoying your GenoPalate results! Thanks for providing us with your great review.

Enjoy eating for your genes,
The GenoPalate® Team

Noté 1 sur 5 étoiles

Disappointed and Confused

I've registered for my consultation twice and both times the Webex link I received didn't work. Last week, after trying for 10 minutes to get in, I rescheduled for this week. Same experience this week but I gave it 15 minutes. Tonight, I received a follow up thanking me for attending and asking for a review.

18 décembre 2020
Avis spontané
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Réponse de GenoPalate

Hi Jennifer,

We apologize for this. Please email us at hello@genopalate.com at your convenience to get this resolved!

Enjoy eating for your genes,
The GenoPalate® Team

Noté 1 sur 5 étoiles

Don’t waste your money!!!!

I would give this company a zero, but obviously that’s not an option. I uploaded my data from 23AndMe and all they did was reiterate what I already knew. They tell you to eat fruits, veggies, protein and healthy fat. Wow, as if the entire human population isn’t aware of that! Oh, they also tell you what extremely general vitamins and minerals to consume. Extremely unhelpful AND they won’t refund your money since they believe how transparent they are I what little information they actually provide.

17 décembre 2020
Avis spontané
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Réponse de GenoPalate

Hi Leslee,

We apologize for your disappointment with your GenoPalate results. Thanks for providing us with your feedback. We sincerely appreciate it and have shared it with our team.

Sincerely,
The GenoPalate® Team

Noté 1 sur 5 étoiles

Absolutely useless

Absolutely useless! They gave me no specific (eat this or eat that in any specific way) - mine and my friend's were so identical we laughed for an hour. We felt like suckers for buying this product. I doubt that they will even post this review, as I am sure they cull their feedback to swing favorably to them. Oh, and BASICALLY, THE WHOLE PURPOSE IS TO SELL YOU THEIR SUPPLEMENT PRODUCTS!!!!

15 décembre 2020
Avis spontané
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Réponse de GenoPalate

Hi Julie,

We apologize for your disappointment with your GenoPalate results. Thanks for providing us with your feedback. We sincerely appreciate it and have shared it with our team.

If you have any specific questions or concerns, please email us at hello@genopalate.com at your convenience.

Sincerely,
The GenoPalate® Team

Noté 5 sur 5 étoiles

Good introductory course

Overall this was a great learning course. I did have quite a few issues with the audio cutting out or freezing and I ended up missing parts here and there about every 6 minutes or so.

11 décembre 2020
Avis spontané
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Réponse de GenoPalate

Hi Tara,

Thank you for providing us with this feedback. We are so glad to hear you are enjoying your GenoPalate results! Thanks for providing us with your great review.

Enjoy eating for your genes,
The GenoPalate® Team

Noté 5 sur 5 étoiles

Excellent speaker and useful…

Excellent speaker and useful information. Only criticism is the connection. I was streaming the audio from my iPhone thru my Apple speaker (HomePod) and the audio would drop out for 30-60 seconds periodically.
Hope for more meetings!

11 décembre 2020
Avis spontané
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Réponse de GenoPalate

Hi Jodi,

Thank you for providing us with this feedback. We are so glad to hear you are enjoying your GenoPalate results! Thanks for providing us with your great review.

Enjoy eating for your genes,
The GenoPalate® Team

Noté 4 sur 5 étoiles

Useful

Unfortunately, I had technical difficulties; could not hear the first fifteen minutes. When the sound kicked in, found the presentation to be very informative!

9 décembre 2020
Avis spontané
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Réponse de GenoPalate

Hi Rasa,

We apologize for your technical difficulties. We are so glad to hear you enjoyed the presentation! Thanks for providing us with your great review.

Enjoy eating for your genes,
The GenoPalate® Team

Noté 2 sur 5 étoiles

This is a novelty service and not worth the cost!

Didn't address my questions in the chat function during the group presentation. Seemed to address everyone else's but mine. I have had to reach out to customer service through the website and now awaiting answers.
This is purely a novelty service and I wouldn't waste the money. Learn from my experience.

8 décembre 2020
Avis spontané
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Réponse de GenoPalate

Hi Angela,

We apologize for your disappointment with your GenoPalate results. Thanks for providing us with your feedback.

Sincerely,
The GenoPalate® Team

Noté 5 sur 5 étoiles

The speaker was knowledgeable and very…

The speaker was knowledgeable and very easy to understand. She took us through the material at a very good pace. Not too fast or slow.

5 décembre 2020
Avis spontané
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Réponse de GenoPalate

Hi,

We are so glad to hear this! Thanks for providing us with your great review.

Enjoy eating for your genes,
The GenoPalate® Team

Noté 5 sur 5 étoiles

On my way ...

Thank you for the seminar on getting me more familiar with my GenoPalate report. Super helpful as I try and incorporate this new information in my diet.

4 décembre 2020
Avis spontané
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Réponse de GenoPalate

Hi Karen,

We are so glad to hear that you're enjoying your GenoPalate results! Thanks for providing us with your great review.

Enjoy eating for your genes,
The GenoPalate® Team

Noté 5 sur 5 étoiles

Very detailed and helpful food report!

Thank you for very detailed personalized food report based on my genetics! Would be also good to have a sample 1-week menu with all the personalized food choices, recommended in the report.

4 décembre 2020
Avis spontané
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Réponse de GenoPalate

Hi Natalya,

We are so glad to hear that you're enjoying your GenoPalate results! Thanks for providing us with your great review.

Enjoy eating for your genes,
The GenoPalate® Team

Noté 5 sur 5 étoiles

Overall I am very satisfied

Overall I am very satisfied.
There is always room for improvement as things evolve. I did read some reviews before purchasing.
Some favorable, some not so much, so I kind of knew what to expect about the product and customer support.

Firstly, I have to say the customer support I received was top notch! I inadvertently uploaded the wrong DNA file to an incorrect email address that I submitted during account registration. Totally my fault and blunder. Everything was sorted out via email in a timely manner.
However, there is no way for an individual to change or update their email address like you can change your password. That feature should be made available. If it was, I could have fixed my own issue.

I found some areas of my report a little confusing or contradictory.
For example under Fiber it is suggested I may benefit from a moderately high fiber intake of 14-19 grams while the suggested amount for the general public is 21-38 grams per day.
The report continues to say that ...aiming to consume the recommended DRI of 30-38 grams of fiber each day is associated with additional benefits including....
What happened to the guideline for general population of 21-38 grams?
In my mind moderately high would seem to mean at least or more than what's suggested for the general population. Or, I would do well with less than what's suggested for the general population, but should strive for at least 30-38 grams per day?
To me, that's confusing and somewhat contradictory.

Another area is under the foods section. As in other reviews, it would be nice to see more foods listed. It is a bit disappointing to only have 3-4 (or less) "Best" foods listed and 2-3 in the "Great" and "Good" categories.

People often comment about eel being listed as their #1, mine is no exception. I have eaten freshly caught eel. It's ok, but I would not seek it out at a market. In fact, I have never seen eel in the markets I shop. I have also eaten rattlesnake, freshly harvested. I have seen rattlesnake in my markets. Would it be my favorite #1? Probably not, it's expensive.

So, more foods listed in Best, Great an Good categories would definitely be a plus.

One other thing that might be useful in the app and website is a BMI / caloric / gram calculator.

3 décembre 2020
Avis spontané
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Réponse de GenoPalate

Hi Lou,

We are so glad to hear that you're enjoying your GenoPalate results! Thanks for providing us with your feeback.

You are also welcome to join one of our complimentary group consults if you haven't already; we talk through your results and give ideas on how to put your results into action.

If you have any further questions or concerns, please email us at hello@genopalate.com at your convenience.

Enjoy eating for your genes,
The GenoPalate® Team

Noté 5 sur 5 étoiles

Super helpful information

Super helpful information! So much insight as to what is helpful to me specifically and narrowed my focus on foods that are good for me vs. the entire world of food.

3 décembre 2020
Avis spontané
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Réponse de GenoPalate

Hi Treana,

We are so glad to hear that you're enjoying your GenoPalate results! Thanks for providing us with your great review.

Enjoy eating for your genes,
The GenoPalate® Team

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