I emailed stating that I didn’t believe the filters would fit. I received an email shortly after, stating to give them a try and if they didn’t fit I could get a refund. I sent pictures that clearly s... Voir plus
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The customer service and their sales team are really helpful. I recommend this supplier for your eBay and Walmart stores. You can also sell their products on Amazon if the product is already ungated,... Voir plus
L'entreprise a répondu
Bought Motorcraft Spark Plugs that are obvious counterfeit. Electrode tips not made the same. Bent Straps. Different Gaps (these are non adjustable). Emailed contact@genuineoemautoparts 5 different ti... Voir plus
Communication through email on status of delivery was great. Product received was packaged well. Product as compared to original parts was correct.
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Welcome to Genuine OEM Auto Parts, where automotive excellence meets affordability! As a premier supplier of OEM auto parts, we pride ourselves on offering top-quality products from trusted brands such as Fleetguard, Mopar, and Motorcraft, all at wholesale prices. Our commitment to excellence means that every OEM auto part we offer undergoes rigorous quality control to ensure it meets the highest industry standards. With brands like Fleetguard, Mopar, and Motorcraft, you can trust that you're getting parts that are designed for optimal performance and durability. Whether you're in need of filters, engine components, electrical parts, or anything in between, we've got you covered. Our extensive inventory includes a comprehensive range of OEM auto parts from Fleetguard, Mopar, Motorcraft, and other leading brands, catering to a variety of vehicle makes and models. We understand the importance of affordability, especially for businesses managing fleets or individuals working on their vehicles. That's why we offer competitive wholesale prices on all our OEM auto parts, allowing you to save big without compromising on quality. Our team of automotive experts is dedicated to providing you with personalized assistance every step of the way. Whether you have questions about product compatibility, need help placing an order, or require technical support, we're here to help.
Coordonnées de contact
517 Swanholme Dr ste 102, 37128, Murfreesboro, Etats-Unis
- +17262387549
- contact@genuineoemautoparts.com
- genuineoemautoparts.com
3,2
Moyen
22 avis
A répondu à 20 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
No response to email on refund inquiry
I emailed stating that I didn’t believe the filters would fit. I received an email shortly after, stating to give them a try and if they didn’t fit I could get a refund. I sent pictures that clearly show they were the incorrect filters with a response stating that the filters were not even close. How do I need to proceed for sending the filters back and to get a refund. That was over a week ago and still have not received a response.
27 mars 2026
Outstanding experience
Outstanding experience. The sensors worked as advertise, quick simple installation and relearn process.
25 mars 2026
Ordered 3 items only 2 were delivered, Mopar filter is not original.
Ordered 3 items only 2 were delivered. Ordered Mopar Fuel filter. It is not an original Mopar filter it is a knockoff.
Compared with a real mopar filter.
Wrote email to get money back on filter that was not sent, no response. Called no response.
GENUINEOEMAUTOPARTS responded after 2 weeks. The price of the non delivered item was refunded.
10 mars 2026
Avis spontané
Bad Plugs and NO HELP
Bought Motorcraft Spark Plugs that are obvious counterfeit. Electrode tips not made the same. Bent Straps. Different Gaps (these are non adjustable). Emailed contact@genuineoemautoparts 5 different times to resolve this. They wont communicate back. Thats the reason I decided to comment here.
15 février 2026
was sent a backup camera
was sent a backup camera . installed and the picture was super zoomed in . Called and requested a return . They said don’t worry about sending camera back and they would issue a refund . a month later no refund had been seen and made multiple efforts to contact merchant . no answer . filed a dispute with credit card company . they made up a bunch of lies on their report and somehow won the dispute . i still have the piece of crap camera but would gladly return to them . avoid this business
18 novembre 2025
Avis spontané
Fast shipping
Fast shipping, product arrived with no issues and the price was very competitive. Great experience
6 janvier 2026
Wrong spark plugs
Wrong spark plugs! I was sent,SP-546, I need
Motor craft CYFS12YT6.
14 novembre 2025
Part were as advertised
Part were as advertised, packaged well and would recommend to anyone interested in need of a TPMS.
25 août 2025
Horrible
Horrible! I ordered the parts that the website said was correct for my truck. I was sent spark plugs that were too long and didn’t fit.
I was told that it was my fault that I was sent the wrong parts and that the companies ‘policy’ was to not exchange for the correct parts.
A scammer can only last so long before the public finds out and everyone quits doing business with them. Considering that the addresses on the website are not accurate and that the phone number give is ALWAYS busy, I doubt that any of this makes a difference to whomever is behind this scam.
26 août 2025
Réponse de Genuine OEM Auto Parts
We take great pride in being one of the largest and most trusted suppliers of spark plugs in the U.S., carrying genuine, factory-made products from top brands. All spark plugs are manufactured to strict industry specifications – they are not handmade or irregular in size – and this particular model is one of our best-selling products with a consistent record of quality.
We always encourage customers to double-check their vehicle’s compatibility before ordering. In your case, the plugs were shipped exactly as ordered and arrived sealed. Unfortunately, once a product’s packaging is torn or the item has been installed, it is no longer eligible for return or exchange as per our clearly stated return policy.
We completely understand that this may be frustrating, but our policies are in place to ensure product integrity and fairness for all customers. We also kindly ask that communication remain respectful, as abusive language doesn’t help us resolve concerns.
We’re always happy to help customers find the right fitment and ensure they get the correct parts for their vehicles. Please feel free to reach out through our support email so we can double-check compatibility for your next purchase.
https://genuineoemautoparts.com/policies/refund-policy
Good part
Its fine, it works, only thing bringing down the rating is that the 5 day shipping I paid for took about 2 weeks instead
10 août 2025
Réponse de Genuine OEM Auto Parts
We’d like to clarify the timeline of your delivery:
1). Your order was placed on Friday, (August 8th at 9:00 PM)
2). It was dispatched the very next working day, (Monday, August 11th, 2025).
We dispatched your parcel the next working day you placed it, using the shipping method you selected (Ground Advantage).
Unfortunately, due to unforeseen natural disruptions, the courier delayed delivery, which was beyond our control. We always strive to provide the best service and we hope you’ll kindly reconsider your review based on the overall effort and product quality.
Réponse de Genuine OEM Auto Parts
Thank you so much for your kind words!
Feedback like yours keeps us motivated to work even harder every day. We look forward to serving you again!
Amazing customer service
Amazing customer service! Shipment is always sent well-protected and quickly. Really happy to continue my purchases with Genuine OEM Auto Parts.
8 janvier 2025
Réponse de Genuine OEM Auto Parts
Thank you so much for your kind words!
Feedback like yours keeps us motivated to work even harder every day. We look forward to serving you again!
The customer service and their sales…
The customer service and their sales team are really helpful. I recommend this supplier for your eBay and Walmart stores. You can also sell their products on Amazon if the product is already ungated, as amazon does not accept their invoice in Q4.
I really appreciate their assistance.
22 novembre 2024
Réponse de Genuine OEM Auto Parts
Thank you so much for your kind words!
Feedback like yours keeps us motivated to work even harder every day. We look forward to serving you again!
Réponse de Genuine OEM Auto Parts
Thank you so much for your kind words!
Feedback like yours keeps us motivated to work even harder every day. We look forward to serving you again!
Such a good service and suggestion…
Such a good service and suggestion please increase product range!!
24 juillet 2024
Réponse de Genuine OEM Auto Parts
Thank you so much for your kind words!
Feedback like yours keeps us motivated to work even harder every day. We look forward to serving you again!
Fuel Filter Broke on Install
Rear rail fuel filter broke as soon as I tried to seat it on the cap. Junk
22 avril 2024
Réponse de Genuine OEM Auto Parts
Hey Jeff,
Hope you are doing great. We apologize for any inconvenience this may have caused. When excessive pressure is applied while fixing the cap of the fuel filter (291AA or 631AA), it may result in breakage. We are dedicated to ensuring our customers' satisfaction and are more than willing to provide a free replacement, even if the damage occurred during your attempt to install it. Your satisfaction and fostering long-term relationships are our top priorities.
2020 ram 2500 diesel Mopar fuel filters.
Communication through email on status of delivery was great. Product received was packaged well.
Product as compared to original parts was correct.
17 avril 2024
Réponse de Genuine OEM Auto Parts
Thank you so much for your kind words!
Feedback like yours keeps us motivated to work even harder every day. We look forward to serving you again!
EXCELLENT CUSTOMER SERVICE
EXCELLENT CUSTOMER SERVICE. Great products. Fast shipping and reliable goods
29 avril 2024
Avis spontané
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