Received In Good Condition and been working well. However Requested on Delivery if no one was home to leave with either neighbour, but was left at front door in full view of anyone going past and sh... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Purchased a Stihl Hsa 26 electric hand held grass and hedge cutter. The stihl arrived very quickly and we protected. Very pleased with the operation of this little cutter and cannot fault George Brown... Voir plus
L'entreprise a répondu
I visited the Daventry branch this morning to look for a part for our garden strimmer, I didn’t know what it was supposed to look like and only had a photo of the strimmer itself (no model number). T... Voir plus
L'entreprise a répondu
Lived nearby for years but have never been into George Browns Chesham before. Went in for a mower earlier in the week, which wasn’t in stock, so was ordered and arrived 2 days later. The machine was... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Grossiste en produits agricoles
- Service agricole
- Jardin
- Service d'entretien du terrain
- Service de réparation de tondeuses à gazon
- Location d'outils et de machines de jardin
Écrit par l'entreprise
Welcome to George Browns Ltd - specialists in Groundcare, Garden & Agricultural machinery and equipment for six generations. You can find out George Browns stores in five locations, covering Bedfordshire, Buckinghamshire, Cambridgeshire, Essex, Hertfordshire, Leicestershire, Oxfordshire, Northamptonshire, North London, Warwickshire and West Midlands.
Coordonnées de contact
Unit 5b, Grovebury Road, LU7 4SF, Leighton Buzzard, Royaume-Uni
- 01525 372062
- onlinestore@georgebrowns.co.uk
- georgebrowns.co.uk
4,4
Excellent
239 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 70 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de George Browns
Thank you for your kind words - enjoy your new product :)
Réponse de George Browns
Thank you for your kind words - enjoy your new product :)
Disappointing delivery experience.
Disappointing delivery experience.
The parcel was eventually found, but it took me 4 days to locate it, causing unnecessary stress, frustration, and a significant waste of my precious time.
FedEx used a contractor who was clearly not properly trained: no delivery photograph was taken, and the parcel was not signed for by me.
However, this situation would most likely never have happened if the seller had actually passed on the delivery instructions I provided when placing the order. Instructions are there for a reason — to ensure the parcel reaches the customer correctly and that the customer has a satisfactory experience.
I appreciate that the company sends thousands of parcels, but that is not an excuse for failing to communicate a customer’s delivery instructions. Attention to detail and conscientious service matter, especially when problems arise.
Unfortunately, this experience has not given me confidence in ordering from this seller again.
28 juillet 2026
Avis spontané
Réponse de George Browns
Hello,
Thank you for taking the time to leave your feedback. We are pleased to hear that you were able to locate your products, although we completely appreciate how frustrating and stressful the situation must have been.
Our couriers are instructed to obtain a signature upon delivery wherever possible. Unfortunately, we have seen too many occasions where parcels left unattended outside a property have been stolen or gone missing. Requiring a signature is intended to help protect both our customers and ourselves by providing confirmation that the goods have been received.
Based on the delivery information available to us, we believe the driver left the parcel with reception so that a signature could be obtained, rather than leaving it unattended. This follows our delivery policy, which is outlined in the FAQ section of our Shipping of Goods policy.
We fully understand that this did not result in the experience you expected, and we are sorry for the inconvenience and time it took to locate your parcel. While these procedures are in place to help safeguard deliveries, we also expect our courier partners to communicate clearly where a parcel has been left. Your feedback has been noted and will be shared with the courier to help improve future deliveries.
Thank you again for your feedback.
George Browns CS Team
Réponse de George Browns
Thank you for your kind words :)
Réponse de George Browns
Thank you for your kind words :)
No problem with delivery or…
No problem with delivery or correspondence from start to finish, using pressure washer now first class 👍
24 juillet 2026
Réponse de George Browns
Thank you for your kind words. Enjoy your new pressure washer :)
Purchased a Stihl Hsa 26 electric hand…
Purchased a Stihl Hsa 26 electric hand held grass and hedge cutter. The stihl arrived very quickly and we protected. Very pleased with the operation of this little cutter and cannot fault George Browns on their service. Thank you
22 juillet 2026
Réponse de George Browns
Thank you for your kind words :) We hope you enjoy your new HSA26!
Fast delivery
20 juillet 2026
Réponse de George Browns
Thank you for your review :) We hope you enjoy your order.
Réponse de George Browns
Thank you for your kind words, we hope you enjoy your order :)
Online ordering process was very easy…
Online ordering process was very easy and prompt delivery 48 hours later :-)
15 juillet 2026
Réponse de George Browns
Thank you for your kind words :) We hope you enjoy your product.
Available and good price
Available and good price, delivery was prompt and as described.
17 juillet 2026
Réponse de George Browns
Thank you for your kind words. We hope you enjoy your new products :)
Received In Good Condition and been…
Received In Good Condition and been working well.
However Requested on Delivery if no one was home to leave with either neighbour, but was left at front door in full view of anyone going past and showing Stihl boxing so lucky was not stolen.
15 juillet 2026
Réponse de George Browns
Thank you for your kind words. We hope you enjoy your new machine. Our courier partners are very good, however we do rely on them to ensure instructions are followed, and unfortunately we have no control over the individuals.
We are glad your item was received well.
Purchased my Stiga ride on lawnmower…
Purchased my Stiga ride on lawnmower from them last month, they delivered it to me within 3 days of purchasing! Brilliant service!
Thanks
25 juin 2026
Avis spontané
Réponse de George Browns
Thank you for your kind words. We glad you are enjoying your Sitga Ride On :)
Simple ordering process and excellent…
Simple ordering process and excellent customer service.
9 juillet 2026
Réponse de George Browns
Thank you for your kind words :)
Good price and great delivery with a…
Good price and great delivery with a thorough run through how the mower works
10 juillet 2026
Réponse de George Browns
Thank you for your kind words. Enjoy your new Ride On Mower :)
Always great service!
17 juillet 2025
Avis spontané
Réponse de George Browns
Thank you for your kind words :)
Excellent service and great…
Excellent service and great prices,bought a Stihl combi tool and attachments,happy with it all
29 juin 2026
Réponse de George Browns
Thank you for your kind words, enjoy your new Stihl items :)
Réponse de George Browns
Thank you for your kind words :)
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.