Purchased a Stihl Hsa 26 electric hand held grass and hedge cutter. The stihl arrived very quickly and we protected. Very pleased with the operation of this little cutter and cannot fault George Brown... Voir plus
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Received In Good Condition and been working well. However Requested on Delivery if no one was home to leave with either neighbour, but was left at front door in full view of anyone going past and sh... Voir plus
L'entreprise a répondu
Purchased my Stiga ride on lawnmower from them last month, they delivered it to me within 3 days of purchasing! Brilliant service! Thanks
L'entreprise a répondu
I visited the Daventry branch this morning to look for a part for our garden strimmer, I didn’t know what it was supposed to look like and only had a photo of the strimmer itself (no model number). T... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Grossiste en produits agricoles
- Service agricole
- Jardin
- Service d'entretien du terrain
- Service de réparation de tondeuses à gazon
- Location d'outils et de machines de jardin
Écrit par l'entreprise
Welcome to George Browns Ltd - specialists in Groundcare, Garden & Agricultural machinery and equipment for six generations. You can find out George Browns stores in five locations, covering Bedfordshire, Buckinghamshire, Cambridgeshire, Essex, Hertfordshire, Leicestershire, Oxfordshire, Northamptonshire, North London, Warwickshire and West Midlands.
Coordonnées de contact
Unit 5b, Grovebury Road, LU7 4SF, Leighton Buzzard, Royaume-Uni
- 01525 372062
- onlinestore@georgebrowns.co.uk
- georgebrowns.co.uk
4,4
Excellent
233 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 66 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Poor communication even from the so…
Poor communication even from the so called Sales Manager. Workshop did not listen to problem with Stihl pressure washer so returned item with the same problem, even though they kept if for 3 weeks.
Problem still not resolved and unwilling to communicate to resolve issue.
3 octobre 2024
Avis spontané
Réponse de George Browns
Thank you for your review. We have passed this onto our sales team who are dealing with your issue.
Réponse de George Browns
Thank you for your kind words
Really great service
Really great service, can't fault the customer care and very pleased with my new Stihl chainsaw.
16 septembre 2024
Réponse de George Browns
Thank you for your positive feedback, we look forwards to doing future business with you.
Stihl MSA200 Purchase and Follow-up Customer Service
Bought a Stihl MSA200 listed on the website (and on every other website) as a 14” chainsaw. It was delivered quickly and the tool itself is great. But it was sent with a 12” chain guide and matching chain. I discovered this after more than a month when I went to buy a new chain and checked the spec. Should have done so properly when I received the goods in the first place.
Have to say that George Browns have responded superbly, calling me within 24 hours and posting out a 14” bar and chain which I received the next day free of charge despite being beyond the 30-day money back period.
With competitive prices and excellent customer service to back it up, I won’t hesitate to use George Browns again.
24 septembre 2024
Avis spontané
Réponse de George Browns
Thank you for your feedback, I am glad we were able to sort this issue out for you.
Prompt service and delivery
Prompt service and delivery, I live in part of UK, one company tried to charge me £200 delivery for identical product, and you charged me £10. Not hard to see that lawnmowers on line are the rip off merchants here. Would have no problem recommending your services.
9 septembre 2024
Réponse de George Browns
Thank you for your positive feedback. We are glad we could help. Enjoy your new product :)
excellent customer service.
Online purchase and a member of staff rang me up to check something with me before posting it off. Which I thought was excellent customer service.
4 septembre 2024
Réponse de George Browns
Thank you for your positive feedback. We are glad we could help. Enjoy your new product :)
Great product
Great product, good price, next day delivery, perfect transaction from start to finish.
4 septembre 2024
Réponse de George Browns
Thank you for your positive feedback. We are glad we could help
Excellent Service
The product was excellent, well priced and delivered exactly as per my request (delayed due to being on holiday).
27 août 2024
Réponse de George Browns
Thank you for your positive feedback, we are glad we could help
Réponse de George Browns
Thank you for your positive feedback
Réponse de George Browns
Thank you for leaving us a positive review. We hope you enjoy your new product!
Réponse de George Browns
Thank you for your kind words.
Réponse de George Browns
Many thanks, for your review.
Great prices and staff
Great prices and friendly, knowledgeable staff. I saw a very good deal on a hedge trimmer and so rang them up to double check it was in stock before committing, because it still wasn't cheap. They confirmed it was and also said if I got the order in within the next hour, they could ship it for delivery next day. Very happy.
13 août 2024
Réponse de George Browns
Thank you for your feedback, it is always great to hear when a customer has a great experience!
Enjoy your new trimmer.
Very good website and very competitive…
Very good website and very competitive price. Delivered the next day.
13 août 2024
Réponse de George Browns
Thank you for your feedback, it is always great to hear when a customer has a great experience!
Great service delivered quickly and…
Great service delivered quickly and reliable product.
Thanks
15 août 2024
Réponse de George Browns
Thank you for your feedback, it is always great to hear when a customer has a great experience!
Excellent advice by professional staff
Excellent advice by professional staff. Quality item bought, good price.
5 août 2024
Réponse de George Browns
Thank you for your kind review. Always appreciated
After ordering and paying a small…
After ordering and paying a small fortune for next day delivery, the order didn't turn up! I have emailed twice to see what could be done, but unfortunately I am still waiting for a response. Clearly customer service isn't this companies strong point.
*EDIT*. Thank you for responding so quickly. I have sent you proof of my emails to you via the email you sent me earlier, showing the two emails I sent to George Browns.
5 août 2024
Réponse de George Browns
Hi Vicki. Thank you for your feedback. Unfortunately, we have been unable to find any trace of contact from you regarding this. FedEx tracking shows the product signed as delivered next working day. We value customer satisfaction and have tried to contact you on multiple occasions today via phone. We are keen to discuss your issue and urge you to contact us on 01525 216396.
Good experience
Order went through no problem got a genuine bargain good communication regarding delivery etc.
2 août 2024
Réponse de George Browns
Thank you for your kind words. We hope you enjoy your new lawn mower!
George Browns Team
Réponse de George Browns
Thank you for choosing georgebrowns.co.uk and taking the time to give us positive feedback.
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