Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

I ordered these shirts in mid-November (as the first Christmas present I purchased) and based on your processing and shipping time, they should have arrived within a month at most. When I contacted yo... Voir plus

Noté 1 sur 5 étoiles

BUYER BEWARE!!! This company has to be a foreign company because you don’t get what you ordered and customer service doesn’t return emails!!! I ordered my shirt December 1st, here it is the 17th and... Voir plus

Noté 3 sur 5 étoiles

I have to say the quality excellent ordered several t_shirts . When came to the issue of a misprint and a shortage of at_shirt from the same order proven with receipts provided by Gerbera Story as my... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

I placed an order with this company and I have not received the item even though the tracking link provided says its been delivered. When I emailed the customer services they just say there has been a... Voir plus

À propos de l'entreprise

  1. Entreprise de confection de t-shirts
  2. Magasin de vêtements
  3. Boutique de t-shirts personnalisés
  4. Magasin de vêtements imprimés
  5. Magasin de vêtements vintage
  6. Magasin de vêtements pour femmes

Écrit par l'entreprise

Our mission is to inspire every valuable Gerbera Story's customers to embrace their authenticity and feel empowered to send their messages through our personalized products. Your satisfaction and interests are always on top of our priority. We hope that you enjoy our most up-to-date, industry-leading personalized home decor, apparel and meaningful gifts for your special ones!


Coordonnées de contact

1,7

Mauvais

TrustScore 1.5 sur 5

53 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 4 sur 5 étoiles

Overall, pleased with the product

I am giving this business a 4 star because of the customer service. The graphic on my hoodie was too small. I was worried when I could only send an email, however they responded the same day. They continued communication until the problem was solved. My only other complaint would be the buy 3 get 1 free. The site would not let me get the 4th one free.

31 octobre 2023
Avis spontané
Noté 5 sur 5 étoiles

I give this business 5 stars because…

I give this business 5 stars because even though I didn’t get my item because of a mistake I made, they were kind and patient with me; and was quick to replying back to me whenever I had questions. Customer service was awesome!! I didn’t get the item this time, and they did issue me a refund. Thanks, I’ll try back next year!!

17 octobre 2023
Avis spontané
Noté 1 sur 5 étoiles

Never showed up

I ordered a poster for my daughter's birthday with plenty of time, it is now 3+ weeks past my daughters birthday and still have not received anything. SO frustrating as they keep saying it is coming and will not offer a refund.

11 octobre 2023
Avis spontané
Noté 5 sur 5 étoiles

Birthday t-shirt

My t-shirt is perfect! I love the details. I haven't wore it yet, but I'm sure I'm gonna get a lot of compliments. I showed my sister a picture of it an she wants one which I'll be buying very soon. Thank you!

14 avril 2023
Noté 5 sur 5 étoiles

I was very satisfied with my experience…

I was very satisfied with my experience with Gerbera Story. I reviewed my order and the image appeared different then what I placed, so I emailed them. The response was very quick with a sample of what my shirts would look like. I was very pleased when they arrived days later! I would definitely use them again!

12 avril 2023
Avis spontané
Noté 5 sur 5 étoiles

Great personalized gifts and customer service!

My experience at Gerbera Story was great. I was so glad to find this place for a special gift for my husband’s 60th Birthday. I had an issue with some punctuation in my poster and sent an email to the staff. Their response was prompt and my issue was fixed. Very satisfied with my experience here!

1 avril 2023
Noté 5 sur 5 étoiles

So EXCITED

Omg this 60th birthday is going to be extravagant and elegant with my new personalized shirt.. can’t wait to wear in June. Fast delivery and tracking.

17 avril 2023
Avis spontané
Noté 1 sur 5 étoiles

Replace misprinted T-Shirt

Replace misprinted T-Shirt
I have to say the quality was excellent
When came to the issue of a misprint and shirt from the same order proven with receipts provided by Gerbera Story as my own receipt ,no action has been taken to correct this issue. Gerbera emailed me stating they would replace corrected t-shirt Wow i need this issue resolved ASAP. My birthday is April 20th

11 février 2023
Avis spontané
Logo de Gerbera Story

Réponse de Gerbera Story

Hi Memarie,

We are sorry to hear you have had this experience with one of our products.

To ensure we support you in the best possible way, we’ll just need a few bits of additional information from you. Could you please check your email and get back to us with the required information?

Noté 5 sur 5 étoiles

FABULOUS 56

My order arrived on time and it was a perfect fit and I look forward to buying more of your item.

25 mars 2023
Avis spontané
Noté 1 sur 5 étoiles

I never received any times from my…

I never received any times from my second order and no new tracking information for the replacements. Very disappointing and completely dissatisfied. Also you keep asking for a review on merchandise I never received. How can you write a review with no merchandise?

2 avril 2023
Avis spontané
Logo de Gerbera Story

Réponse de Gerbera Story

Hi Valued Customer,

We are so sorry for any inconvenience it may cause. Could you please send us your order number so that we can check and support you further?

Noté 5 sur 5 étoiles

PERFECT

Online ordering is always a risk! I was very impressed with the speed, accuracy, and quality of my order! My picture was perfectly replicated. I can't wait to wear it on my birthday!

30 mars 2023
Avis spontané

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