My contact person, Johannes, was very easy to reach, and his constant updates were reassuring. This was an important aspect for me, given that I am abroad. I also highly appreciate his patience when i... Voir plus
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My experience with Germany Pension Refund is really good. Very professional, no need to worry of anything they take care of everything. We get all the info document,process or incase of time delay eve... Voir plus
L'entreprise a répondu
Process was extremely efficient and the team is very professional. I was nervous about using a third party company to handle that amount of money for myself and my husband, but the team was happy to h... Voir plus
L'entreprise a répondu
Fantastic experience with Germany Pension Refund! Christian was extremely professional, knowledgeable, and guided me through the entire process seamlessly. My refund was fully sorted in under 3 months... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Germany Pension Refund is a specialized administrative service for people who worked in Germany and now live abroad: we manage German state pension (Deutsche Rentenversicherung) contribution refunds from the first eligibility check to the final payout. The service has been running since 2015 and is operated by ATLAES GmbH in Berlin. Our current retained records document more than €22 million recovered for clients since November 2022. Non-EU citizens can generally claim back the employee share of their German pension contributions once at least 24 months have passed since their last German pension contribution and they live outside the EU/EEA. The exact rules depend on your citizenship and insurance history — our free calculator checks them for you, and starting takes less than one minute. In a managed claim, we prepare the application and payment documents, identify the recommended pension office for your claim, handle the German-language communication with the authorities, and follow up until the money has actually arrived — a process designed to avoid preventable delays. Most clients complete their entire part of the process digitally, and no German bank account is required: your refund is paid through the escrow account operated by our German partner law firm, and after the agreed fee is deducted, the remaining balance is transferred to the bank account you nominate. Our fee is 9.75% of the refunded amount, capped at €2,500 including VAT, with no upfront payment and no minimum fee. No refund, no fee. Beyond the statutory refund, eligible company-pension (bAV) and VBL cash-outs can be reviewed under a separate agreement. Germany Pension Refund is a private service. We are not part of or affiliated with Deutsche Rentenversicherung or any German government authority. You may apply directly to Deutsche Rentenversicherung without using our service; the pension office charges no application fee.
Coordonnées de contact
Kaskelstraße 46, 10317, Berlin, Allemagne
- +49 (0) 15207134459
- refund@germanypensionrefund.com
- germanypensionrefund.com
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Excellent service, transparent communication, no hassels
They have been transparent and responsive. I received my refund in the timelines shared initially.
Excellent service.

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Easy process, great support, excellent outcome
I was so happy with the great support, easy process and lots of communication and information. They were a breeze to deal with and got it all sorted seamlessly - would totally recommend!

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Splendid and wonderful hassle free…
Splendid and wonderful hassle free experience .Coordinated with Mr.Christian who was extremely helpful
Would definitely recommend them

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They treat you fairly
They treat you fairly. The case managers in my case Christian and Johannes were amazing, extremely responsive and professional throughout.
I would definitely recommend Germany Pension Refund to anyone who is uncertain about dealing with German bureaucracy .

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Professional
Professional, friendly, and quick service. The refund came through in about 2 months. I'm happy with the result.

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Exceptional service support and clarity…
Exceptional service support and clarity in communication.

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The process was super easy and quick
The process was super easy and quick. They took care of everything and let me know when the refund was on its way.

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Smooth, straight-forward process
I had a great experience with Germanypensionrefund with the refund process. They took care of everything with just a few details needed for the forms. Christian Kliem handled my case and was very helpful with clarifications, always responding promptly. I received the refund payment within a few working days, which was a reasonable amount of time for such a process. I would certainly recommend their service to claim a refund of German pension.

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Quick and efficient
The process was very smooth and efficient. The team handled all of the paperwork with such ease. Johannes was extremely patient and guided me step by step through how the papers needed to be completed from my end and handled the rest on his end. I received my refund sooner than excepted as well. Would highly recommend their services.

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I had a great experience with the…
I had a great experience with the straightforward service from Germany Pension Refund. The process was handled efficiently by Mr. Christian Kliem, and I received timely answers to my questions. In my case, the refund took almost 4.5 months, but the process was pretty relaxed and simple. I would definitely recommend Germany Pension Refund.

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I want to say this is an amazing…
I want to say this is an amazing service.from the beginning till the end of the process,it was hitch free.The process took just 3 months and I want to equally thank Julia for her great assistance. I will highly recommend Pension refund anytime anyday.

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Julia was very responsive
Julia was very responsive, she always kept us updated. we got the money after 8 months which was longer than we expected. It was quite annoying for us to wait but we finally got it.

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Expert and trustworthy
I had reached out to Germany Pension Refund to help claim my German pension insurance after reading their many positive reviews. They completely lived up to my expectations providing a transparent, swift, and trustworthy experience. The procedure was clearly explained, all German documents came with an English version, and I was able to receive a refund well within the 6 months time frame. A special thanks to my customer rep Johannes who was very friendly and approachable.

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Excellent service from the German…
Excellent service from the German Pension Refund Organization! The entire pension refund process was smooth, transparent, and completely hassle-free. A special thank you to Julia for her outstanding support, prompt responses, and professional guidance throughout. I highly recommend their services to anyone looking to claim a German pension refund.

Réponse de Germany Pension Refund
Julia was fantastic
Julia was fantastic, very quick in respond, very clear, made the whole process very easy and worry free. I am 100% recommending them :)

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Excellent service
My experience with German Pension Refund was very positive.
As soon as the application period started, Julia took care of my case. The communication had been very smooth and transparent until I got my refund.
I also appreciated their prompt response and to my questions regarding the requirements and the admin process, as there are limited resources for Japanese citizens to know how it works.
Thank you so much!

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Very prompt in providing…
Very prompt in providing responses—transparent, efficient, and has made an otherwise cumbersome process feel seamless.

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