My contact person, Johannes, was very easy to reach, and his constant updates were reassuring. This was an important aspect for me, given that I am abroad. I also highly appreciate his patience when i... Voir plus
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My experience with Germany Pension Refund is really good. Very professional, no need to worry of anything they take care of everything. We get all the info document,process or incase of time delay eve... Voir plus
L'entreprise a répondu
Process was extremely efficient and the team is very professional. I was nervous about using a third party company to handle that amount of money for myself and my husband, but the team was happy to h... Voir plus
L'entreprise a répondu
Fantastic experience with Germany Pension Refund! Christian was extremely professional, knowledgeable, and guided me through the entire process seamlessly. My refund was fully sorted in under 3 months... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Germany Pension Refund is a specialized administrative service for people who worked in Germany and now live abroad: we manage German state pension (Deutsche Rentenversicherung) contribution refunds from the first eligibility check to the final payout. The service has been running since 2015 and is operated by ATLAES GmbH in Berlin. Our current retained records document more than €22 million recovered for clients since November 2022. Non-EU citizens can generally claim back the employee share of their German pension contributions once at least 24 months have passed since their last German pension contribution and they live outside the EU/EEA. The exact rules depend on your citizenship and insurance history — our free calculator checks them for you, and starting takes less than one minute. In a managed claim, we prepare the application and payment documents, identify the recommended pension office for your claim, handle the German-language communication with the authorities, and follow up until the money has actually arrived — a process designed to avoid preventable delays. Most clients complete their entire part of the process digitally, and no German bank account is required: your refund is paid through the escrow account operated by our German partner law firm, and after the agreed fee is deducted, the remaining balance is transferred to the bank account you nominate. Our fee is 9.75% of the refunded amount, capped at €2,500 including VAT, with no upfront payment and no minimum fee. No refund, no fee. Beyond the statutory refund, eligible company-pension (bAV) and VBL cash-outs can be reviewed under a separate agreement. Germany Pension Refund is a private service. We are not part of or affiliated with Deutsche Rentenversicherung or any German government authority. You may apply directly to Deutsche Rentenversicherung without using our service; the pension office charges no application fee.
Coordonnées de contact
Kaskelstraße 46, 10317, Berlin, Allemagne
- +49 (0) 15207134459
- refund@germanypensionrefund.com
- germanypensionrefund.com
4,9
Excellent
220 avis
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Walked an extra mile to get me my…
Walked an extra mile to get me my refund, was always in touch, really appreciate the help!
15 avril 2026
Réponse de Germany Pension Refund
Thank you, Mariia-Malika, for your kind review. We’re very glad to hear that you felt well supported throughout the process and that our team stayed in close contact. Going the extra mile for our clients is exactly what we aim for.
We truly appreciate your trust and your feedback.
Greetings from Berlin,
The Germany Pension Refund Team
Very professional and highly recommended
Very professional and trust based relationship with Germany Pension Refund (GPR). Any delay caused in my case was based on internal issues at DRV and NOT due to GPR. On the contrary, GPR always was professional and supportive in all communications to continuously follow-up with the DRV including a Legal complaint that was needed in my case. My case took more than the average of 3 months and even close to a year to get the refund back - so it is highly recommended to be patient during this process, and GPR will help you fully in your journey. I can attest that this internal issue with DRV was uncovered and eventually solved in my case due to GPR's continuous efforts. Big thanks to Julia who handled my case personally. Very satisfied and highly recommended to fellow expats. Kudos!
14 avril 2026
Réponse de Germany Pension Refund
Thank you, Mohit, for your detailed and thoughtful review. We’re very glad to hear that you felt well supported throughout such a complex case and that our team’s persistence helped move things forward despite the delays on the DRV side.
Cases like yours can indeed take longer due to internal processes, so we truly appreciate your patience and your understanding. It means a lot to us that you recognized the continuous follow-up and effort involved, including the legal steps taken to resolve the issue.
We’re especially happy to hear your kind words about Julia’s support. Thank you again for your trust and for recommending us to other expats.
Greetings from Berlin,
The Germany Pension Refund Team
Smooth, responsive, efficient and reliable
My case was Handeled by Ms. Julia Kim.
She is an excellent communicator making all complex processing very clear and convenient. She always kept me updated on all the steps and real time updates. I received my refund within a month from submission of documents. Thank you for making this super smooth. Highly recommend their excellent service!
9 avril 2026
Réponse de Germany Pension Refund
Thank you, Sushrut, for your kind review. We’re very glad to hear that your experience was smooth, responsive, and efficient, and that everything felt clear and well communicated throughout the process. Receiving your refund so quickly after submission is excellent to hear.
We truly appreciate your recommendation and your trust in our team, and we’re especially happy to hear your kind words about Julia’s support.
Greetings from Berlin,
The Germany Pension Refund Team
Réponse de Germany Pension Refund
Thank you, Pravin, for your kind review. We’re very glad to hear that you found our service transparent, quick, and efficient. That’s exactly what we aim to deliver for every client.
We truly appreciate your trust in our team.
Greetings from Berlin,
The Germany Pension Refund Team
The whole process was smooth and I…
The whole process was smooth and I received my refund without any problems.
7 avril 2026
Réponse de Germany Pension Refund
Thank you, Sarfaraz, for your kind review. We’re very glad to hear that the process was smooth and that you received your refund without any issues. That’s exactly the experience we aim to provide.
We truly appreciate your trust in our team.
Greetings from Berlin,
The Germany Pension Refund Team
Constant guidance and least follow up
30 mars 2026
Réponse de Germany Pension Refund
Thank you, Dhrubajyoti, for your kind review. We’re very glad to hear that you experienced constant guidance with minimal effort required on your side. Making the process as simple and hands-off as possible is exactly what we aim for.
We truly appreciate your trust in our team.
Greetings from Berlin,
The Germany Pension Refund Team
Very responsive company
Very responsive company. Handled the refund process flawlessly from day 1 till the process is fully completed.
2 avril 2026
Réponse de Germany Pension Refund
Thank you, Kumaar, for your kind review. We’re very glad to hear that you found our team responsive and that the process was handled smoothly from start to finish. That’s exactly the experience we aim to deliver.
We truly appreciate your trust in our team.
Greetings from Berlin,
The Germany Pension Refund Team
I want to take this moment to share…
I want to take this moment to share how thankful I am for my experience with Germany Pension Refund.
When I first started this process, I honestly didn’t know what to expect. It felt overwhelming at times, and I had a lot of questions. But from the very beginning, my case manager Julia made me feel supported and at ease. She was patient, kind, and always willing to explain things clearly whenever I needed help.
What truly amazed me was how smoothly everything went. From the time Julia forwarded all my documents to the German Pension System, it only took about 2 months for the approval. I didn’t expect it to happen that quickly, and it was such a blessing.
More than just the result, I truly appreciated how responsive and caring Julia was throughout the entire process. She never made me feel like just another case she treated me with respect and genuine concern.
I’m very grateful for her help and for the service provided by Germany Pension Refund. This experience gave me peace of mind, and I would sincerely recommend them to anyone going through the same process.
20 mars 2026
Réponse de Germany Pension Refund
Thank you, Celeste, for your heartfelt and detailed review. We’re truly grateful for your kind words and very glad to hear that Julia was able to make you feel supported, informed, and at ease throughout the process. It means a great deal to us that you felt genuinely cared for and not treated like just another case.
We’re also very pleased that your application was approved so quickly after submission. While timelines can vary, it is wonderful to hear that the process brought you peace of mind and a positive outcome. Thank you again for your trust and for your sincere recommendation.
Greetings from Berlin,
The Germany Pension Refund Team
I was have to say customer service is…
I was have to say customer service is number one. These folks are on your side, regardless of how much or how little money you intend to get back.
26 mars 2026
Réponse de Germany Pension Refund
Thank you, Patrick, for your kind review. We’re very glad to hear that you felt genuinely supported by our team throughout the process. Treating every client with the same care and commitment, regardless of the refund amount, is very important to us.
Greetings from Berlin,
The Germany Pension Refund Team
It was a smooth process
It was a smooth process. Germany Pension Refund was so helpfull and organized in everything that they do. The Best all i can say.
18 mars 2026
Réponse de Germany Pension Refund
Thank you, Ryan, for your kind review. We’re very glad to hear that the process felt smooth and that you found our team helpful and well organized throughout. Your feedback means a lot to us, and we truly appreciate your trust.
Greetings from Berlin,
The Germany Pension Refund Team
The process was fast ,smooth and…
The process was fast ,smooth and efficient ,i was able to get my refund in less than 3 months ,welldone to the team ,for the excellent customer service
With love from Namibia ,
Theopolina Nalilongwe Namwongo
17 mars 2026
Réponse de Germany Pension Refund
Thank you, Theopolina, for your lovely review. We’re very glad to hear that the process felt fast, smooth, and efficient, and that you received your refund in less than 3 months. Your kind words about our customer service mean a great deal to our team.
Warm greetings to Namibia,
The Germany Pension Refund Team
They made it all super easy
Julia was great. Clear communication, direct and to the point. All in all the service was super easy to deal with.
20 mars 2026
Réponse de Germany Pension Refund
Thank you, Anushka, for your kind review. We’re very glad to hear that Julia’s communication was clear, direct, and easy to work with, and that the whole service felt simple to deal with. We truly appreciate your trust in our team.
Greetings from Berlin,
The Germany Pension Refund Team
Very professional and efficient…
Very professional and efficient service. You feel very safe with them handling your pension refund request, as they demonstrate vast expertise. I also appreciated how week they communicated with me along the process, always being proactive and providing clear guidance. Thanks Julia for such a great job!
20 mars 2026
Réponse de Germany Pension Refund
Thank you, Bruna, for your kind review. We’re very glad to hear that you felt safe and well supported throughout the process, and that our communication and guidance helped make everything clear along the way. Your feedback means a lot to us, and we’re especially happy to hear your kind words about Julia’s support.
Greetings from Berlin,
The Germany Pension Refund Team
Professionalism
Professionalism. Speed. Accuracy.
What any busy professional seek in a reliable company.
The service I received exceeded my expectation.
19 mars 2026
Réponse de Germany Pension Refund
Thank you, Elaine, for your wonderful review. We’re very pleased to hear that our professionalism, speed, and accuracy exceeded your expectations. Providing reliable and efficient support for busy professionals is exactly what we aim for.
Greetings from Berlin,
The Germany Pension Refund Team
The service was accurate
The service was accurate, fast and very detailed. I recommend!
20 février 2026
Réponse de Germany Pension Refund
Thank you, Dan, for your kind review. We’re very glad to hear that you found our service accurate, fast, and detailed. We really appreciate your recommendation and your trust in our team.
Greetings from Berlin,
The Germany Pension Refund Team
I had a very positive experience using…
I had a very positive experience using this service to process my German pension refund. The entire process was straightforward and well organized. The team provided clear instructions at every step, which made the entire process much easier to complete.
What I appreciated most was their professionalism and responsiveness. They were quick to answer questions and kept me informed about the progress of my application. Navigating pension refund procedures across countries can be confusing, but their guidance made it manageable and stress-free.
Overall, the service was reliable, efficient, and transparent. I would highly recommend it to anyone who previously worked in Germany and is looking to claim their German pension contributions.
26 février 2026
Réponse de Germany Pension Refund
Thank you, Ayesha, for your thoughtful and detailed review. We’re very pleased to hear that you had such a positive experience with our service and that the process felt straightforward, well organized, and stress-free.
Helping former employees in Germany navigate the pension refund process with clear guidance, transparency, and responsive support is exactly what we aim for, so your feedback means a great deal to our team. We truly appreciate your recommendation and your trust in us.
Greetings from Berlin,
The Germany Pension Refund Team
Great service and very proactive…
Great service and very proactive approach of the staff.
23 février 2026
Réponse de Germany Pension Refund
Thank you, Sunakshi, for your kind words. We’re very glad to hear that you were happy with our service and with the proactive support from our team. We truly appreciate your trust and your feedback.
Greetings from Berlin,
The Germany Pension Refund Team
they help you to process all even you…
they help you to process all even you are not already in germany.
23 février 2026
Réponse de Germany Pension Refund
Thank you, Sheila, for your review. We’re glad we could help you through the process even from outside Germany. Making the pension refund process clear and manageable for former employees abroad is exactly what we aim to do.
Greetings from Berlin,
The Germany Pension Refund Team
Service makes the difference
Johannes, this guy make everything working.
The service.. he promise to call or send me feedback, and always did.
20 février 2026
Réponse de Germany Pension Refund
Thank you, Mr. Castro, for your kind review. We’re very happy to hear that you felt well supported throughout the process and that our communication was reliable and consistent. Keeping our promises and making the process work smoothly for our clients is very important to us.
Greetings from Berlin,
The Germany Pension Refund Team
Very professional and efficient
Very professional and efficient - the team always keeps updating me on information and the progress on the process. Highly recommended!
24 février 2026
Réponse de Germany Pension Refund
Thank you, Patty, for your kind review. We’re very glad to hear that you found our team professional and efficient, and that our updates helped you feel informed throughout the process. We truly appreciate your recommendation and your trust in our team.
Greetings from Berlin,
The Germany Pension Refund Team
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