My contact person, Johannes, was very easy to reach, and his constant updates were reassuring. This was an important aspect for me, given that I am abroad. I also highly appreciate his patience when i... Voir plus
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Lisez les avis des autres
My experience with Germany Pension Refund is really good. Very professional, no need to worry of anything they take care of everything. We get all the info document,process or incase of time delay eve... Voir plus
L'entreprise a répondu
Process was extremely efficient and the team is very professional. I was nervous about using a third party company to handle that amount of money for myself and my husband, but the team was happy to h... Voir plus
L'entreprise a répondu
Fantastic experience with Germany Pension Refund! Christian was extremely professional, knowledgeable, and guided me through the entire process seamlessly. My refund was fully sorted in under 3 months... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Germany Pension Refund is a specialized administrative service for people who worked in Germany and now live abroad: we manage German state pension (Deutsche Rentenversicherung) contribution refunds from the first eligibility check to the final payout. The service has been running since 2015 and is operated by ATLAES GmbH in Berlin. Our current retained records document more than €22 million recovered for clients since November 2022. Non-EU citizens can generally claim back the employee share of their German pension contributions once at least 24 months have passed since their last German pension contribution and they live outside the EU/EEA. The exact rules depend on your citizenship and insurance history — our free calculator checks them for you, and starting takes less than one minute. In a managed claim, we prepare the application and payment documents, identify the recommended pension office for your claim, handle the German-language communication with the authorities, and follow up until the money has actually arrived — a process designed to avoid preventable delays. Most clients complete their entire part of the process digitally, and no German bank account is required: your refund is paid through the escrow account operated by our German partner law firm, and after the agreed fee is deducted, the remaining balance is transferred to the bank account you nominate. Our fee is 9.75% of the refunded amount, capped at €2,500 including VAT, with no upfront payment and no minimum fee. No refund, no fee. Beyond the statutory refund, eligible company-pension (bAV) and VBL cash-outs can be reviewed under a separate agreement. Germany Pension Refund is a private service. We are not part of or affiliated with Deutsche Rentenversicherung or any German government authority. You may apply directly to Deutsche Rentenversicherung without using our service; the pension office charges no application fee.
Coordonnées de contact
Kaskelstraße 46, 10317, Berlin, Allemagne
- +49 (0) 15207134459
- refund@germanypensionrefund.com
- germanypensionrefund.com
4,9
Excellent
220 avis
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Great Experience!
All thanks to Johannes my refund process was hassle free. All I had to do was submit my documents and he took care of the rest. They operate with complete transparency and provide timely updates in the process. They are very reliable. It was a pleasure working with Johannes.
21 novembre 2025
Réponse de Germany Pension Refund
Thank you so much, Kshitija! We’re delighted to hear that your experience was hassle-free and that Johannes’s support made everything smooth and transparent for you.
Your kind words about our reliability and timely updates mean a lot to us. Thank you for your trust — it was a pleasure working with you as well!
I am super satisfied with the service…
I am super satisfied with the service provided by Johannes and team. They had made the process so easy and straightforward (we know how is the actual process in Germany). And not to forget is that I managed to get my money in less than 2 months! This is so fantastic!. I highly recommend this service to everyone.
17 décembre 2025
Réponse de Germany Pension Refund
Thank you so much, CP! We’re thrilled to hear that you were super satisfied with our service and that the process felt easy and straightforward.
Getting your refund in under two months is a fantastic result, and Johannes and the team will be very happy to know their support made such a positive difference. Thank you for your strong recommendation and trust!
I had a great experience with them
I had a great experience with them, overall the process was smooth.
10 décembre 2025
Réponse de Germany Pension Refund
hank you very much, Govind! We’re glad to hear that you had a great experience and that the process went smoothly.
We truly appreciate your trust and taking the time to share your feedback!
Réponse de Germany Pension Refund
Thank you very much, Chandra Teja! We’re glad to hear that you appreciated the clear communication, seamless experience, and transparent pricing.
Your feedback and trust mean a lot to us — thank you for choosing Germany Pension Refund!
Great service
Great service. Everything regarding my pension refund was concluded within 60 days. Thanks to Christian Kliem who was my contact person during the pension refund process. I highly recommend anyone who may need the services of Germany Pension Refund.
10 décembre 2025
Réponse de Germany Pension Refund
Thank you very much, Mahadi! We’re glad to hear that everything was completed within 60 days and that you had a smooth experience throughout the process.
Christian will be happy to know his support made a positive difference. We truly appreciate your trust and your recommendation!
Very good service.
10 décembre 2025
Réponse de Germany Pension Refund
Thank you very much, Navneet! We’re glad to hear you were satisfied with our service and appreciate you taking the time to leave a review.
Thank you for your trust in Germany Pension Refund. Warm regards from Berlin
Great communication
Great communication, highly efficient, quick results. Process was much easier than dealing with German bureaucracy directly.
2 décembre 2025
Réponse de Germany Pension Refund
Thank you so much, G. Lamb! We’re delighted to hear that our communication, efficiency, and speed made the process easy and stress-free for you.
We truly appreciate your trust and your 5-star feedback — it means a lot to us!
Réponse de Germany Pension Refund
Thank you very much, Rajesh! We’re happy to hear that you had a very good experience and appreciate your kind words.
Thank you for your trust in our service!
Excellent Communication and Process
I was apprehensive at first about hiring someone overseas to request my pension refund. However, the process could not have gone smoother. Johannes and his team were very communicative and I received my refund in less than three months!
18 novembre 2025
Réponse de Germany Pension Refund
Thank you so much, PB! We’re really glad to hear that the process felt smooth and reassuring, especially after your initial hesitation about working with someone overseas.
Johannes and the team truly appreciate your kind words — and we’re delighted that you received your refund in under three months. Thank you for your trust and your great feedback!
They are really consistent
They are really consistent. They will update you all throughout the process until you received the pension refund. Legit! More power
13 novembre 2025
Avis spontané
Réponse de Germany Pension Refund
Dear Marc, Thank you so much for your kind feedback! We’re very glad to hear that our consistent updates and clear communication made the process smooth and reassuring for you.
We truly appreciate your trust and support — and we’re happy we could help you receive your refund successfully!
Superb is the one word that defines…
Superb is the one word that defines Germanypensionrefund Team!
Simple, clear and without any hassle!
Great thanks to the team for all the work done for my refund request and timely updates on the information.
5 star is less, I would say it is a 7 star service 😀
13 novembre 2025
Avis spontané
Réponse de Germany Pension Refund
Thank you so much, Suraj! “Superb” and “7-star service” — we couldn’t ask for kinder words. We’re delighted that you found the process simple, clear, and completely hassle-free.
Our team truly appreciates your trust and enthusiasm, and we’re very glad the regular updates and smooth handling made your refund experience a great one.
It was great experience with Johannes…
It was great experience with Johannes Kühn german pension refund service i applied for my pension refund and he gave me very good service. He is totally loyal and genuine person on whom you can easily trust and also he maintains my trust too. I will recommend my other friends to apply their refund from him.
Thanks
Anil chand
11 novembre 2025
Avis spontané
Réponse de Germany Pension Refund
Thank you so much, Anil! We’re very glad to hear that you had such a positive experience and that Johannes’s support made everything smooth and trustworthy for you.
Your kind words about his loyalty and genuine care mean a lot to us. Thank you for your recommendation — we truly appreciate your trust!
Exceptional Support from Start to Finish
Christian and his team were absolutely fantastic to work with! The entire refund process was smoother than I could have ever hoped for. My only regret is not reaching out to them sooner. They provided clear instructions every step of the way, communicated promptly, and made everything effortless. I’ve already received my refund. I’d give them more than five stars if I could!
12 novembre 2025
Avis spontané
Réponse de Germany Pension Refund
Thank you so much, Cassandra! We’re thrilled to hear how smooth and effortless the process felt for you — that’s exactly what we aim to deliver.
Christian and the team truly appreciate your wonderful feedback and your kind words about the clear communication and guidance. We’re very glad you received your refund quickly and without stress.
Thank you again for your trust — and for the “more than five stars” sentiment!
Pension refund
From the time of my contact with the "Germanypensionrefund" regarding my pension refund, I have been properly guided through the application process and continuously updated the status of the application. I greatly appreciate their efforts and professionalism.
12 novembre 2025
Avis spontané
Réponse de Germany Pension Refund
Thank you very much, Jeyachandran! We’re glad to hear that you felt well-guided throughout the entire process and that our regular updates made everything clear and reassuring.
Your appreciation and trust mean a lot to our team — thank you for your kind words and for choosing Germany Pension Refund!
Just a waste of money
Before hiring them I did read their website and they used testimonies only that show that they got their refunds back in less than 2 to 8 weeks. They do not allow all customers to submit reviews so they don't show the truth behind what is legitimate. They say on their website that it can take longer if you do it yourself but they admitted to me that it is due to the mailing process but on their website they also say they have direct contact with the pension officers that approve the paperwork but instead they have to go through the same process as everyone else by making a appointment setting up a meeting and then being allowed to call. Nothing is difficult or different and it doesn't take years to do it yourself vs them doing it and they lied saying it takes 2 to 8 weeks. It took them over 2 just to file my paperwork. So I highly recommend and so does the pension office in Germany do it on your own. It's not hard. Don't waste your money. The time frame will be the same.
19 août 2025
Avis spontané
Réponse de Germany Pension Refund
Dear Brandon,
Thank you for your feedback, which you had also kindly shared with us via email. We truly value constructive criticism as it helps us improve our service.
We are sorry to hear that you felt misled by the information on our website. To clarify: we state that the average processing time of our claims is 2–8 weeks. Average means that while some refunds are processed in under two weeks, others take longer than 8 weeks, depending largely on the pension office’s workload and seasonal delays. In fact, around 88% of our claims are finalized within that 2–8 week range. Unfortunately, your claim—submitted right before the summer holiday period, when many pension officers were on vacation—took 11 weeks, which is longer than usual and understandably frustrating for you.
We also want to assure future customers that we do closely monitor each case: we personally follow up with pension officers, know the typical timelines, and intervene if we see a claim dragging beyond expectations. This is what allows us to maintain a reliable average timeframe, even if some individual cases—like yours—take longer.
Finally, regarding feedback: every client receives a link at the end of their process to share their experience. In your case, you were faster in posting feedback than we were in sending the link. We regret that your experience did not meet your expectations and sincerely hope that, despite the delay, you appreciate that we were able to secure your refund in the end.
We wish you all the best.
I’m so pleasantly surprised with my…
I’m so pleasantly surprised with my experience. The refund calculator was spot on for estimating my refund. As for the process, I only had to provide the requested documentation and they handled everything else. I submitting my docs in March 2022 and received my refund in November 2022. Excellent experience. I would recommend this company to anyone. Thank you again.
13 février 2024
Avis spontané
Réponse de Germany Pension Refund
Thank you so much, Michele! We’re delighted to hear that your experience was so positive and that our refund calculator matched your final result so accurately.
It’s great to know the process felt simple and hands-off for you — exactly as we intend — and we’re glad everything was completed smoothly between March and November.
We truly appreciate your trust and strong recommendation. Thank you again for choosing Germany Pension Refund!
It was tension free process and…
It was tension free process and smoothly dealt by Johannes and team.
They are very genuine and transparent.
23 mai 2022
Avis spontané
Réponse de Germany Pension Refund
Thank you, Adarsh, for your kind review. We’re very glad to hear that the process was smooth and stress-free for you. Providing transparent guidance and making the German pension refund process as straightforward as possible is exactly what we aim for.
We’re especially pleased to hear your kind words about Johannes and the team. Thank you for your trust and your support.
Greetings from Berlin,
The Germany Pension Refund Team
Réponse de Germany Pension Refund
Thank you for your review. If there is anything we can assist you with regarding our service, please feel free to contact our team directly.
Greetings from Berlin,
The Germany Pension Refund Team
Rigra ,maihar,satna
21 mars 2022
Avis spontané
Réponse de Germany Pension Refund
Thank you for your review. If there is anything we can assist you with regarding our service, please feel free to contact our team directly.
Greetings from Berlin,
The Germany Pension Refund Team
Great at getting things “unstuck”
I submitted my paperwork months ago to the refund office in Berlin but my follow-up phone calls and messages went unanswered. I hired Germany Pension Refund and within a week they got in touch with the person who was assigned my case and asked for my refund to be approved. I was told it could take up to eight weeks for my refund to be processed but the money appeared in my account three weeks later. Highly recommend!
17 février 2022
Avis spontané
Réponse de Germany Pension Refund
Thank you, Sarah, for your wonderful review. We’re very glad to hear that we were able to help move your case forward after you had been waiting for a response. While we cannot control the authorities’ processing times, we always do our best to follow up and help resolve issues when cases become stuck.
It’s especially great to hear that your refund arrived much sooner than expected after the process was back on track. Thank you for your recommendation and for placing your trust in our team.
Greetings from Berlin,
The Germany Pension Refund Team
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