AKKO Avis 712

TrustScore 4.5 sur 5

4,7

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

AKKO was very responsive to our claim, and understood that our son didn’t know (and was unable) to take pictures of his damaged I-phone prior to repair. We received reimbursement (minus deductible) v... Voir plus

Noté 5 sur 5 étoiles

The AKKO company is very customer oriented, and highly efficient in helping me replace the dishwasher that was broken. The reimbursement process is very simple. I highly recommend to go with it.

Noté 5 sur 5 étoiles

Akko has been outstanding for me from beginning to end. Handling my claim was simple and fast, and everything was taken care of without any hassle. Their support team responded quickly, communicated c... Voir plus

Noté 5 sur 5 étoiles

I had a really great experience with Akko. Unfortunately I lost a couple of my devices recently (which was stressful enough), but filing a claim was surprisingly easy. The process was straightforwar... Voir plus

À propos de l'entreprise

  1. Compagnie d'assurance pour gadgets

Écrit par l'entreprise

AKKO is the highest rated Gadget Insurance Provider on Trustpilot! As well as ranked as a top choice for device protection by the likes of Investopedia, Benzina, Gadget Review, Android Central, and other publishers. AKKO protection offerings combine affordability with an unparalleled claims experience. Our offerings start with phone protection plans as low as $5/mo and more comprehensive protection with bundled plans at $15/mo to cover a phone + r a range of personal devices, from laptops, tablets, and smartwatches to headphones, photography gear, and recording equipment. Families can take advantage of our household device protection plans, beginning at $25/mo to cover ALL the devices in your phone, ensuring every gadget is safeguarded under one simple plan. Business and group plans are also available for covering cellphones, tablets, laptops/chromebooks, and more. Reach out for a quote! What sets AKKO apart in the industry is our commitment to a seamless claims process. Customers benefit from same and next-day repairs, backed by an extensive network of over 3,000+ repair shops across the U.S. This ensures quick and dependable service nationwide, making AKKO a leader in the device protection market. With AKKO, you get a flexible, affordable, and comprehensive protection plan for the digital age.


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

712 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 62 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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Noté 5 sur 5 étoiles

Efficient and easy to use and economical

Grateful to have chose AKKO when Xfinity would not insure my used iphone because I didn't purchase it from them. Akko's rates are very reasonable, and I only paid a small deductible for my screen repair!

27 juin 2025
Avis spontané
Noté 5 sur 5 étoiles

Super easy and FAST claim processing

Super easy and FAST claim processing. From the moment I clicked "start a claim," the whole shebang took way less time than any other company I've dealt with. Started just before lunch on a Monday and the replacement device was in my hands before 10:00 am on Thursday that week.

100% glad that the company I purchased from uses AKKO.

26 juin 2025
Avis spontané
Noté 5 sur 5 étoiles

Best service in gadget insurance

This is my second claim, as I tend to forget things and often leave items behind. It's a habit I’ve struggled to change, which is why I took the AKKO Everything Protected Plan. Thankfully, AKKO has always supported me with their outstanding customer service. I truly appreciate them, and I believe everyone should consider akko.

19 juin 2025
Avis spontané
Noté 5 sur 5 étoiles

Fast and quick claim settlement and value for money

I have a plan that covers my phone and up to 25 appliances in my home. The overall experience is good, as the claim gets settled fast with minimum hassles. Also, the payout is instant, and one can choose the payout method.

21 juin 2025
Avis spontané
Noté 5 sur 5 étoiles

Cracked Screen? Upsie/AKKO Took Care of It – No Deductible, No Hassle!

After accidentally cracking my phone screen, I was honestly bracing myself for a long, frustrating process — but Upsie/AKKO proved me completely wrong.

I chose Upsie/AKKO for my device insurance because of their clear pricing and $0 deductible for screen repairs, and I’m so glad I did. Filing a claim took just a few minutes through their website. The process was super straightforward — I uploaded a photo of the damage, provided some basic info, and within a short time, my claim was approved.

From there, I was given options for how to get it fixed. I picked a local authorized repair shop, and Upsie/AKKO handled the rest. I didn’t have to pay a dime out of pocket. Just showed up, handed over my phone, and a couple of hours later, it was good as new.

The best part? No surprises, no fine print. The $0 deductible really means zero — no hidden service fees, no upsells. Everything was clearly communicated, and customer support was responsive when I had a quick question about the repair timeline.

This was honestly one of the smoothest warranty or insurance experiences I’ve ever had. If you’re tired of overpriced phone insurance with high deductibles and hoops to jump through, Upsie/AKKO is 100% worth it.

18 juin 2025
Avis spontané
Noté 5 sur 5 étoiles

WOW - Actaully impressed

WOW. AKKO seems too good to be true, but I guess it isn't? They worked with my Apple provider to ensure/pay for the fix. What amazes me most is they will cover not just your phone or computer but like all the electronics in your house. How is this even possible? I don't understand...but I don't know if i need to. I'm just thrilled it exists.

1 juin 2025
Avis spontané
Noté 5 sur 5 étoiles

TV accidental claim!

I had a TV accidental claim and althought I had some issues with the initial registration of the device, AKKO processed the claim and worked like a charm.

16 juin 2025
Avis spontané
Noté 1 sur 5 étoiles

What an ongoing issue with AKKO

What an ongoing issue with AKKO. I had a dispute about a billing issue. My credit card issued me a credit. However, AKKO denied it and the credit card reapplied the charges. I then contacted AKKO on 4-24-25 and 5-1-25-25 to address this issue. Of course, they have NOT replied to me at all. But, yet in the past when I had the same insurance AKKO was WONDERFUL. It must be the customer service people that you try to reach out to. Some care and others simply DO NOT. In the end all I am asking for is the credit that they told me the applied back to my credit card in the amount of $101.65 What a nightmare for a US veteran and at 67 yrs. old to be going through. NOT HAPPY AT ALL THIS TIME AROUND.

24 avril 2025
Avis spontané
Logo de AKKO

Réponse : AKKO

Hi Jess,

Thank you again for sharing your feedback! We’re sorry for the ongoing confusion here.

We wanted to reply here to clarify that your claim was approved and fully paid out on April 22, 2025, even though the phone filed for was not the same one registered on your account. We also waived your deductible in full, a one-time exception we made to ensure you still received your benefit despite the discrepancy.

In terms of billing, the only charge we’ve ever made to your account was the one-time $121 startup payment in January. There have been no additional charges since. We understand there was confusion around this, and we’ve sent several emails that have gone unanswered to explain in more detail and confirm everything was resolved.

It looks like your bank initially issued a temporary credit while they reviewed the dispute filed, but then reinstated it after confirming that the service, including a paid claim, had been delivered.

If you didn’t see our previous messages or still have questions, please don’t hesitate to reach out again at contact@getakko.com. We’d really like to make sure you have your questions answered, and have the closure needed here.

Thank you,
The AKKO Team

Noté 5 sur 5 étoiles

This Company has always been good but they get better and better all the time!

ive been with AKKO for several years now. ive had to file a fews claims in that time. I left a 5 star review after the very first claim i filed with them and i can honestly say the process has got easier and better each and everytime. I have never once had a mentionable issdue with thius company. I wouldn't even consider buying insurance from any other phone/electronic insurance provider. I mean these guys are great! I dont leave a positve review for any company haphazardly. This is an A+++ company

1 mai 2025
Avis spontané
Noté 5 sur 5 étoiles

AKKO really impressed me with how easy…

AKKO really impressed me with how easy and quickly they made dealing with my device claim. I had funds for the replacement sent by method of my choice within 6 hours of filing the claim; and most of that time was waiting on me to send pictures of the damage to the claims team! Highly recommend them!

26 mai 2025
Avis spontané

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