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Lisez les avis des autres

Noté 5 sur 5 étoiles

Easy to use service reducing plastic waste. The delivery came when expected. I just empty each of the containers into my own reusable jars then put the empty containers back into the crate, fasten tie... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Love the products and the ethos behind this as we no longer have a zero waste shop that near us. Having things delivered makes living a plastic free life (or reduced plastic) a little easier... New... Voir plus

Noté 4 sur 5 étoiles

This is a good idea to save plastic and works well. We mainly buy cereals and bread flour which are excellent. You can buy tinned goods - tomatoes, coconut milk etc but these are much more expensive t... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

A great introduction to the way Groceries should be delivered. This was our first order from the newly launched Dizzie (formerly GoodClub) and their new delivery partner Packfleet. A... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Service de livraison des courses
  2. aussi dans
  3. Épicerie
  4. Magasin d'alimentation bio
  5. Supermarché

Écrit par l'entreprise

Dizzie's on a mission to free your cupboards from pointless plastic. With refillable products in reusable pots delivered straight to your doorstep, you can fill up on your favourite groceries again, and again, and again. Dizzie collects the empty packaging as soon as you’re ready. No waste. No faff. No problem. 💫


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

640 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,6

Tous les avis

(640)

1 avis reçu au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Fantastic service!

Fantastic service!
I really feel I have found a replacement for my beloved BYO which I used before I moved house.
The products are excellent. Such a fantastic system.
Well worth giving a try….. you won’t look back!!

6 avril 2022
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Réponse de Dizzie

Thanks for this review Maur! 💚

Noté 5 sur 5 étoiles

Excellent customer service

Excellent customer service, I received an email response back within a few hours & my issue was sorted straight away (I needed a new returns label). Super fast delivery & returns. All plastic free products fairly priced. A good range of products, which I hope will grow.

2 avril 2022
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Réponse de Dizzie

Thanks for this review Julie! 💚 Our Customer Support team are always happy to help

Noté 5 sur 5 étoiles

I order about every 6 weeks

I order about every 6 weeks. The items are good quality, well packed and delivered on time. The delivery/collection system is excellent. Like many I am finding household shopping more expensive by the minute! Whilst Good Club aren't the cheapest, I love their ethos and will use them as long as possible - thank you GC!

30 mars 2022
Noté 5 sur 5 étoiles

Amazing

Amazing! Love this company!

25 mars 2022
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Réponse de Dizzie

Thanks for the review! 💚

Noté 5 sur 5 étoiles

Great service

Great service, and wide range of products. Delivery was quick, and love being able to return all the pots for the zero waste products.

24 mars 2022
Noté 4 sur 5 étoiles

It's quick and easy to set up and place…

It's quick and easy to set up and place an order. Orders are normally delivered within a couple of days. Collection is a little fast, usually next day which I suppose is fine if you've got spare containers to transfer everything to.

21 mars 2022
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Réponse de Dizzie

Thanks for the review Neil! 😊

If you ever need your collection delayed, its no problem! You can contact our help team at help@goodclub.co.uk who will rebook for a later date.

Noté 4 sur 5 étoiles

Love the idea of this company

Found this company online, love the idea of less plastic etc. Great range of products - hope there will be more in the future. Not had any problems with delivery or crate being collected.

20 mars 2022
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Réponse de Dizzie

Thanks for the review Julie! 💚

We're still growing the range, so lots more to come 😊

Noté 3 sur 5 étoiles

Not great

Love the idea of good club and its purpose however the service isn't 5 star and the company aren’t transparent. I didn’t realise there was a subscription fee and after speaking to friends who also get regular orders they did jot realise either. Despite how regularly you order there is a monthly fee coming out of your bank account. Not at all transparent and a bit sneaky.
On 3 occasions we have received deliveries covered in peanut butter where the tubs have burst. Not at all nice to clean up!
Each time we have contacted the support team, they have reacted quickly and refunded the items which is great but that is a basic level of service. It seems their focus is on obtaining new customers and not on retaining current ones. For example I receive regular emails encouraging me to get my friends and family to order and save £10 but there is no compensation for cleaning peanut butter off of your products (more than once)
Great focus on the environment and love the concept but not people/ service focussed.

20 mars 2022
Avis spontané
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Réponse de Dizzie

Hi Emma,

Thanks for taking the time to leave us a review, we're sad to hear that you haven't enjoyed shopping with us.

I'm really sorry if the subscription options were not clear when you signed up, you will have selected one of our delivery pass options at checkout before finalising the order and we do try to make this as obvious as possible for customers.

We do have a basic subscription free option available and all of our monthly subscription options can be cancelled at anytime. If you haven't already, please do get in touch with our help team at help@goodclub.co.uk and we can amend the account for you.

We're currently working to improve our delivery boxes and packaging to reduce damages, I'm so sorry you've had to deal with multiple peanut butter disasters!

Thanks,
Good Club 💚

Noté 5 sur 5 étoiles

Excellent service

Excellent service, with good choice of products.
I recommend them.

17 mars 2022
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Réponse de Dizzie

Thank you! 💚

Noté 5 sur 5 étoiles

Being Good made easy!

Excellent service, high quality goods, and reasonably competitive pricing: what more could we want when looking for an easy way to go 'zero waste'?
I particularly appreciate the convenience offered by the next-day collection of empties - this makes it so much easier to incorporate zero waste living into a busy life.

16 mars 2022
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Réponse de Dizzie

Thank you! 💚

Noté 5 sur 5 étoiles

Great company

Great communication, wide range of food and household items
Quality products great prices

16 mars 2022
Logo de Dizzie

Réponse de Dizzie

Thank you for this! 💚

Noté 5 sur 5 étoiles

Great service

Great service, beautiful packaging free products, great concept!

15 mars 2022
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Réponse de Dizzie

Thank you! 😊

Noté 5 sur 5 étoiles

Love this company

Love this company. Their products are great, excellent value and seamless service.

10 mars 2022
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Réponse de Dizzie

Thank you Alexandra! 💚

Noté 5 sur 5 étoiles

I love good club

I love good club. It is the easiest way to become zero waste. No excuses! They deliver to your door and take away empty tubs in the morning. I am so happy we found good club, it has helped us become better environmentally friendly consumers.

9 mars 2022
Avis spontané
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Réponse de Dizzie

This is great 😁 we're so happy you found us!

Thank you Lauren 💚

Noté 5 sur 5 étoiles

Love this company

Amazing products, a good selection of organic food, and I love the idea of zero waste. Delivery is quick. The free items with your first delivery is a really nice touch. Great service, thank you, I will definitely be buying again

9 mars 2022
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Réponse de Dizzie

Thank you Natalie 😊💚

Noté 4 sur 5 étoiles

Convenient, goodbye plastic!

Convenient. Good quality products. So nice to not have loads of plastic to throw away.

One time delivery didn't turn up and had to get a refund.

9 mars 2022
Logo de Dizzie

Réponse de Dizzie

Thank you for the lovely review Sophie and sorry to hear you had a delivery go missing 😢.

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