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Noté 5 sur 5 étoiles

Easy to use service reducing plastic waste. The delivery came when expected. I just empty each of the containers into my own reusable jars then put the empty containers back into the crate, fasten tie... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Love the products and the ethos behind this as we no longer have a zero waste shop that near us. Having things delivered makes living a plastic free life (or reduced plastic) a little easier... New... Voir plus

Noté 4 sur 5 étoiles

This is a good idea to save plastic and works well. We mainly buy cereals and bread flour which are excellent. You can buy tinned goods - tomatoes, coconut milk etc but these are much more expensive t... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

A great introduction to the way Groceries should be delivered. This was our first order from the newly launched Dizzie (formerly GoodClub) and their new delivery partner Packfleet. A... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Service de livraison des courses
  2. aussi dans
  3. Épicerie
  4. Magasin d'alimentation bio
  5. Supermarché

Écrit par l'entreprise

Dizzie's on a mission to free your cupboards from pointless plastic. With refillable products in reusable pots delivered straight to your doorstep, you can fill up on your favourite groceries again, and again, and again. Dizzie collects the empty packaging as soon as you’re ready. No waste. No faff. No problem. 💫


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

640 avis

5 étoiles
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3 étoiles
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1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

Comment cette entreprise utilise Trustpilot

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4,6

Tous les avis

(640)

1 avis reçu au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 4 sur 5 étoiles

Well packaged fragile item in Brown…

Well packaged fragile item in Brown paper.
Dropped one star as delivery was a day late and pickup
Of empty box 3 days late5

5 décembre 2022
Logo de Dizzie

Réponse de Dizzie

Thanks for the review! If ever you have any queries, pop our lovely customer support team an email at help@getdizzie.com and they'll help get that sorted for you.

Noté 5 sur 5 étoiles

Big fan

Big fan, really helping my 0 plastic journey. The single origin coffee beans in particular are very popular in my house.

10 novembre 2022
Avis spontané
Logo de Dizzie

Réponse de Dizzie

We're glad to hear you're enjoying your coffee, Laura 😍

Noté 2 sur 5 étoiles

not really zero waste because return of empties is not working

a little expensive, but i was willing to pay more in order to reduce waste.

now, all this extra investment is for nothing because i am moving away and am left with 30+ empty containers that dizzie won't take back. normally i order a large box of new shopping and return the empties in this, but as i am moving and cannot make another order, dizzie are refusing to send a box to take the containers back and are not very helpful overall.
i guess all the containers will end up in the recycling bin now, so i could have saved the extra money and effort by buying normal groceries in the first place, and produced less waste since these would be in plastic bags, not solid containers.

EDIT: after about 3 weeks (and after some containers already ended up in the bin), I finally received a friendlier answer and a box to return the remaining empties

7 décembre 2022
Avis spontané
Logo de Dizzie

Réponse de Dizzie

We're very sorry you haven't had the best experience ordering with us! It looks like you've been in touch with our customer support team who've sent out a box to get those empties collected.

Noté 5 sur 5 étoiles

I shop from Dizzie each month

I shop from Dizzie each month, ordering all my organic dry and tinned goods. I love that everything is sent in reusable containers that are decanted into my own glass jars and then returned along with the delivery box to be reused for other deliveries, thus reducing my own and the store’s carbon footprint.

23 novembre 2022
Logo de Dizzie

Réponse de Dizzie

Thank you Rosie! 😄

Noté 5 sur 5 étoiles

Dizzie is so easy to use

Dizzie is so easy to use, flexible and reliable too. For us, it is the best option for shopping organic, high quality, zero waste, and it's a smaller business too.

We joined GoodClub (Dizzie's old name) in 2020 during the pandemic and I honestly love it more and more the more I use it. They really listen to feedback. I have seen the range grow and become more ethical overtime, which is very reassuring, as shopping used to be such a challenge trying to figure out if products were good for people and planet. I don't worry about that as much any more and I'm so grateful that there is a service that allows me to shop ethically and that is so convenient as well <3

7 novembre 2022
Noté 5 sur 5 étoiles

Impressed with the changes!

I’ve been ordering from GoodClub/Dizzie for a long time now and was skeptical about the changes they have made. But I must say how pleasantly surprised I am! I love the new reusable delivery bags instead of boxes, and the containers. Keeping until next order is a great idea to reduce mileage and transport, and the new containers can easily fit into the bags and be put out of the way for a month. Will be continuing to order my plastic-free items! Love it!

7 novembre 2022
Noté 4 sur 5 étoiles

Love the products and the ethos

Love the products and the ethos behind this as we no longer have a zero waste shop that near us. Having things delivered makes living a plastic free life (or reduced plastic) a little easier...

New delivery is proving tricky in terms of logistics due to the nature of our flat and entry to the building but Dizzie and Packfleet have been very helpful in helping to resolve.

7 novembre 2022
Noté 3 sur 5 étoiles

Sadly a product was broken

Sadly a product was broken. No response from my complaint of that yet
The boxes sat there for a few days. They used to be collected the same day. With limited space this made it difficult.
Products however are of very good quality and the containers look more robust and environmentally friendly.

5 novembre 2022
Noté 5 sur 5 étoiles

Very Happy with them.

Its easy and convenient plastic-free shopping delivered to your door. I have been using Dizzie for a while and am happy with them! We can not have crisps guilt free :)

11 novembre 2022
Noté 4 sur 5 étoiles

Lack of stock

Easy ordering and prompt delivery. One item not delivered as out of stock and unfortunately unable to order some other items as they too were out of stock.

3 novembre 2022
Noté 4 sur 5 étoiles

Good product

This all works well and the products are good. I’m happy to reduce the amount of plastic I use. The delivery time was only a couple of days.

1 novembre 2022
Noté 5 sur 5 étoiles

Excellent service

Excellent service - love that I’m reducing waste with the refills. They make it very easy to use, lots of choice of products and their delivery times are prompt.
Thank you

2 novembre 2022
Noté 5 sur 5 étoiles

Dizzie keeps me organised

Dizzie has made my busy life so much easier. Every month I receive an email with my favourites & after browsing the site I complete the order. No more running out of anything with Dizzie to keep me organised as well as keeping my carbon footprint low.

5 octobre 2022
Noté 5 sur 5 étoiles

First Class.

I find Dizzie an amazing company. Excellent website which is easy to use with lots of products. It is really great that they care about the environment and the causes of climate change and are actively dong something about it. Highly recommended company.

1 novembre 2022
Noté 5 sur 5 étoiles

What's to Love about Dizzie!

The concept is easy and the prices are very good: order online, get your delivery, pop the empty pots back in the box for collection and reuse.

Dizzie offers a wide range of the kinds of foods I love but which are hard to get hold of living where we do, without travelling miles

I did have problems with their delivery company of choice (DPD) but Dizzie have been amazingly helpful getting the issues sorted when DPD seemed incapable of finding our house even using what3words!

Definitely worth 5 stars

8 novembre 2022
Noté 3 sur 5 étoiles

Disappointing Customer Service

It's a shame Dizzie no longer do tins. Also missed out on the free jars offer. Ordered some stuff and also added to the order but on both occasions couldn't see where to enter promo code. Spoke to customer services who said it was too late to do anything about it as packing had started. The person stated I could order again but needed to to do so before 31st October. Because I live on my own I did not need more stuff but did look to see if I could order anything, but if I had I would have been charged £5.99 as it was so close to the last order. Collection of the boxes is poor - not that that is a real problem for me

27 octobre 2022

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