After trying many different treatment options (except anything invasive as I no longer trust the medical profession) to reduce severe morning lower back pain, I bought the NeuroMD. Like many folks, I... Voir plus
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I didn't start using it right away as I wanted to have the time to read all the instructions. So i have probably used it for5 days. So far I feel it is helping and in time expect to have good result... Voir plus
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I have both the foot and back NeuroMD treatments and I have found that the foot pad device needs to be charged about every third use versus the back device that gets many more uses before charging is... Voir plus
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I have pre-existing conditions. An L1 compression fracture that is stable. After several hours of activity, I need to lie down for 30 minutes. Since using the NeuroMD back pain corrective therapy de... Voir plus
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4,3
Excellent
145 avis
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A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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I had an issue with pairing my neuromd…
I had an issue with pairing my neuromd pods to my remote. I contacted support and someone got back to me within a couple of hours. They informed me how to get my remote control back on track and now I am using my units again. Thank you so much Neuromd for your assistance!!! Wonderful company. And their product works!
17 août 2026
Avis spontané
Réponse de getneuromd.com
Hi Leslie, thank you for sharing this! Glad our team could get your pods and remote back in sync quickly and that you're back using your devices. We appreciate you calling out both the support and the product. That means a lot.
I was a skeptic…
I was a skeptic as I have had 2 major surgeries that have not "fixed" me...not even close (Laminectomy and fusion of L4-L5). Surgeons say I need a triple fusion to address layers above and below the existing fusion...I am avoiding like the plague so will try anything. I gave NeuroMD a shot and it has made a difference. I just got done mowing my lawn which I would not have been able to do pre-NeuroMD. My extreme leg pain has subsided and I can walk at least twice as far as I used to be able to walk without sciatica shutting me down. Looking forward to continued use to see if imporvement continues.
16 août 2026
Avis spontané
Réponse de getneuromd.com
Hi Pat, thank you for sharing such a personal journey. It means a lot that NeuroMD has made a real difference. Being able to get through mowing the lawn and walking twice as far without sciatica stopping you says so much. Wishing you continued progress ahead.
This thing works
This thing works! Pretty sure I’m going to burn out the motor but not having to take pain medication is way better. I’ve had it going for a solid week whereas usually it’s a couple times a day. If I do burn it out, I know where to get a new one! 😉
9 août 2026
Avis spontané
Réponse de getneuromd.com
Thank you for the enthusiasm! Sounds like it's earning its keep with a solid week of steady use, and being able to skip the pain medication is a big win. If it ever does wear out, we'll be ready for you!
The Whole Body Corrective Therapy…
The Whole Body Corrective Therapy Device 2.0 is easy to use - no tangled electrical wires to deal with, the device is run with a wireless remote. More importantly, though, the device works - period. The combined NMES & TENS protocols target and heal what have been vexing issues for me: my back, Achilles heel, and even nerve issues. I use it in the morning and at night to hugely positive effects.
13 août 2026
Avis spontané
Réponse de getneuromd.com
Hi Jim, thank you for such a thorough review! Love that the wireless setup makes it hassle-free, and even more that it's making real headway. Glad the morning-and-night routine is paying off so well for you.
Very impressed with results
I have used both Products that I have purchased from you. My back is doing great , I am very pleased with the product .
It works well for me, thank you
13 août 2026
Avis spontané
Réponse de getneuromd.com
Hi Noreen, thank you for the wonderful update! Great to hear your back is doing great and that both products have worked so well for you. We're always here if you need anything.
Neuro Md
The pain has become really manageable. Some days are pain free after using neuro md for one month already. I am hoping the pain will completely go away after 12 weeks.
13 août 2026
Avis spontané
Réponse de getneuromd.com
Hi Linda, so glad to hear the pain has become manageable after just one month, with some pain-free days already. Hoping right along with you that the 12-week mark brings even more relief!
The customer service rep was very…
The customer service rep was very helpful
13 juillet 2026
Avis spontané
Réponse de getneuromd.com
Hi Rick, thank you for the kind words! Glad our team member took good care of you. Reach out anytime if you need anything else.
The pads lose adhesion after 5-6 uses.
The pads lose adhesion after 5-6 uses.
9 août 2026
Avis spontané
Réponse de getneuromd.com
Hi Brett, thank you for letting us know. Losing adhesion that quickly isn't what we'd expect, and we'd like to help. Please send us a quick email so our team can look into a replacement for you.
Bought the whole body divise very hard…
Bought the whole body divise very hard to get it to work sent many emails for help just got a lot of B.S. wanted to return now there saying it's to late don't buy this it's never worked right .
13 août 2026
Avis spontané
Réponse de getneuromd.com
Hi Mary, thank you for the feedback, and I'm sorry for the frustration. That's not the experience we want for you. We'll take a closer look at your case and see what options are available. We'll reach out.
30 day trial period
I've been wearing it for about 30 days. It seems to work a little. No major decrease in pain but the vibrations tend to distract from the actual pain. I've even been activating it more than the 25 min per day.
13 août 2026
Avis spontané
Réponse de getneuromd.com
Hi Royal, thank you for the thorough update after a month of use. I'm sorry the pain relief hasn't been substantial yet, though it's worth something that the sensation helps take your mind off it in the meantime. We'd like to review how you're using the device to see what might be adjusted. Please send us a quick email so that our team can walk through it with you.
Thankful
I have tried many things and am thankful to have found NeuroMD for my lower back pain. I've had the device for over 4 months and use it 1-2 times daily. The device is easy to use and I appreciate that I can easily apply it to different areas of my back that need attention. I believe it has helped me imeasurably.
13 juillet 2026
Avis spontané
Réponse de getneuromd.com
Hi Sonia, thank you for sharing your journey. After trying so many things, it's wonderful that NeuroMD has been the one that stuck. Four months in, using it 1-2 times daily and able to target different areas as needed sounds like exactly how it's meant to work. So glad it's helped you this much.
The back device has allowed me to live an active lifestyle
The back device has given me pain relief within weeks and allows me to enjoy an active lifestyle. As good as the product is, the customer service may be better. My questions are answered almost immediately and are answered thoroughly and understandingly. The experience has been remarkable.
12 août 2026
Avis spontané
Réponse de getneuromd.com
Hi Mike! Pain relief within weeks and getting back to an active lifestyle are exactly what we hope for. And hearing that the service you experienced might even edge out the product itself is quite the compliment! We'll keep making sure your questions get the thorough, quick answers you've come to expect.
Unit works ok problem with patches
Unit works ok problem with patches, was supposed to hear from someone but never have
12 août 2026
Avis spontané
Réponse de getneuromd.com
Hi Bobby, thank you for flagging this, and I'm sorry for both the trouble with the pads and for not following up with you as we should have. That's on us. We'll make sure someone gets back to you this time with a resolution.
No noticeable improvement as of yet
No noticeable improvement as of yet. I understand I have 60 days to return item if I am not satisfied.
Thank you
12 août 2026
Avis spontané
Réponse de getneuromd.com
Hi Patsy, thank you for the update. I'm sorry you haven't noticed improvement yet. If you'd like, our team is happy to look at your settings and usage with you before the 60 days are up to see if any adjustments could help. Feel free to reach out to us anytime.
As someone who’s had back issues for 50…
As someone who’s had back issues for 50 years this device works great for loosening your back up in the morning. It’s worked so well for me that I’ve recommended it to other people and it’s working just as well for them.
15 mai 2026
Avis spontané
Réponse de getneuromd.com
Hi Mike, 50 years of back issues and finally something that loosens things up in the morning - that's huge. Even better that the people you've recommended it to are seeing the same results. Thank you for spreading the word!
Untrustpilot responded to my email…
Untrustpilot responded to my email asking me for order info with no way to respond! What kind of business is this? I am disturbed by this lack of respect for customers. I quit and will do business elsewhere. Thanks for nothing.
9 juillet 2026
Avis spontané
Réponse de getneuromd.com
Hi Marcus, thank you for taking the time to share this, and I'm sorry for the frustration. To protect your privacy, we're not able to discuss order or account details in a public reply. That's why we asked to continue the conversation by email. I completely understand why that felt confusing, and we'd like to make it right. We'll reach out through email then. Here to help.
Lots of problems
After the direction of the assistant… I had to mail the second pod back. I haven’t been able to use them in 2 months and I have asked for a full refund. I still haven’t heard anything about the second pod and it has been at the neuro Md address for a week.
14 mai 2026
Avis spontané
Réponse de getneuromd.com
Hi Charles, thank you for the feedback, and I'm sorry for the delay and lack of an update on your refund. That's not the experience we want for you, especially after waiting three months. We'd like to get this resolved right away. Kindly send us a quick email so we can confirm the status of your return and follow up on your refund directly. Here to help.
They make a great product
They make a great product. It is alieviating my pain. Thank you so much.
9 août 2026
Avis spontané
Réponse de getneuromd.com
Hi Ronny, so glad to hear it's alleviating your pain. Thank you for letting us know! Reach out anytime if you need anything.
John from customer service made the…
John from customer service made the experience great. I ordered the wrong pads. He took care of me and sent the correct pads that day! Thank you for having excellent products and people taking care of your customers!
9 juillet 2026
Avis spontané
Réponse de getneuromd.com
Hi Butch, we're happy to hear about your experience! Glad John was able to turn an ordering mix-up around with same-day correct pads. That's exactly the kind of care we want every customer to experience. We'll be sure to pass along your thanks to him.
I have less back and leg pain
I have less back and leg pain after using the device for about three weeks. Looking forward to continued improvement.
7 août 2026
Avis spontané
Réponse de getneuromd.com
Hi Marilyn, thank you for sharing this! Great to hear less back and leg pain after three weeks. Wishing you continued improvement ahead. We're always here if you have questions along the way.
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