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Lisez les avis des autres

Noté 5 sur 5 étoiles

I just found out about this and it's great. I retired to Cebu and often travel to the surrounding countries, or back to the US. It's expensive to always buy a wasted ticket out to Taiwan or Singapor... Voir plus

Noté 1 sur 5 étoiles

DO NOT RECOMMEND! We couldnt verify our booking on the airline's website and customer support hasn't answered so far (wrote 2 e-mails yesterday during their office hours). We are about to boar... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

A legitimate company and would use again when needed. We ordered flights for last-minute use, but it didn't come on time due to their office being closed. They refunded our money instantly.... Voir plus

Noté 5 sur 5 étoiles

Tried to do a visa extension and already had an outward bound ticket from this company to fool the Indonesian government but because the flight was in the day if the expired visa they would reject my... Voir plus

À propos de l'entreprise


Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

62 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

N'a pas répondu aux avis négatifs

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Noté 5 sur 5 étoiles

Useless PNR can not verify - Great Customer Service

I bought a ticket and received a PNR that I can not use for the American Airlines flight that I supposedly booked. Therefore it can not be verified and it is useless.
Just spent 14USD and got a useless PDF.

EDIT: His email response was immediate, and solved the problem with no further issues, it gave me a great peace of mind seeing such great customer service. I'll update the review again once I can use the ticket to pass immigration.

12 juin 2025
Avis spontané
Noté 1 sur 5 étoiles

Gave me a PNR that wasn’t valid when checked in airlines website

This company is a pure scam. I was given a PNR number for a Air New Zealand flight and when I went to check on the airlines website, the website mentioned that the format of PNR for their flights doesn’t match with the given PNR number, basically invaild PNR. I wrote to them an email for the same and there is no response. I am waiting for my money back

The ticket issued by them has a simple word doc kinda that is very hard to believe that its valid ticket

16 janvier 2025
Avis spontané
Noté 1 sur 5 étoiles

This company is a scam

This company is a scam. They never gave me my ticket and I did not get my visa.

4 janvier 2025
Avis spontané
Logo de getonwardticket.com

Réponse de getonwardticket.com

Hello Chantelle,

We delivered your booking.

We can see in our records that you didn't open our email which suggests that the email landed in your spams.

Unfortunately that is not in our control, this doesn't mean that our company is a scam.

Sorry for the inconvenience.

Noté 5 sur 5 étoiles

Was put on the spot at Manila airport…

Was put on the spot at Manila airport for an onward ticket from Thailand and these guys came through in a matter of minutes. Really impressed as this was my first time needing a service as a matter of urgency. Good job.👍😀🎅🏻

17 décembre 2024
Avis spontané
Noté 5 sur 5 étoiles

I am pleased with the swiftness of…

I am pleased with the swiftness of service delivery by Getonwardticket. I initiated a request and got my onward ticket within the next 5 minutes. I later realized I had made an error on the travel dates and reached out to helpdesk for assistance. I was prepared to pay a penalty for the resolution but not only did they resolve my booking within the shortest waiting time but I also did not have to pay any extra fees.

For all my onward tickets for visa, my family and I will use Getonwardticket and the booking can also be cross referenced on the airline's site.

13 octobre 2024
Avis spontané
Noté 5 sur 5 étoiles

Perfect and quick just before boarding

Perfect - thought I’d be able to book a visa run flight once in Indonesia but Qatar already wanted to see one in Berlin before boarding. Booked within 2 mins and to my surprise went through perfectly fine. The guy at the counter just said “hm Batik, haven’t heard of this Airline before” 😅

7 octobre 2024
Avis spontané
Noté 1 sur 5 étoiles

DO NOT RECOMMEND!

DO NOT RECOMMEND!

We couldnt verify our booking on the airline's website and customer support hasn't answered so far (wrote 2 e-mails yesterday during their office hours).

We are about to board our plane and thus have to use a different comoany now!

We desperately hope to hear back and get at least a refund!

3 août 2024
Avis spontané
Logo de getonwardticket.com

Réponse de getonwardticket.com

Hello Katharina,

Unfortunately, that was not during our office hours, we operate on Bangkok timezone.

We instantly refunded your payment as soon as we saw your request.

Best.
GetOnwardTicket Team.

Noté 5 sur 5 étoiles

Legit company with great service.

Legit company with great service.
At first they gave me a ticket that did not show up on the airline website. I emailed about it, and very quickly I got a new ticket that did work. Passed through migration easily.

1 décembre 2023
Avis spontané
Noté 4 sur 5 étoiles

Booking not valid after 2 hours - Fixed immediately, Great costumer service.

I made a booking reservation for a flight 2 hours ago because I have a visa appointment and I see the reservation is not available anymore at the airline website!
It is promised that the reservation is valid for 2 days minimum and it lasted less than 2 hours!
Seeing the reviews I thought I might give a chance I book through here but this is not fair!
I want to get this fixed before my appointment or get a refund!

UPDATE 19/10/2023: Right after writing this review, I sent an email to their costumer support explaining my complain about the validity of the first ticket. I got an answer from their costumer support agent, Reed, the next day early in the morning with a new ticket with 2-day validity guaranteed, a refund for the first ticket that i will get in a few days back in my account, and I got offered the next booking for free. I can say I was very satisfied with the way they treat their costumers when there is a problem with the booking.
Till today, the second ticket sent is still valid, I could show it during my visa interview and got approved.
I will continue to use their services in the future!

17 octobre 2023
Avis spontané
Noté 5 sur 5 étoiles

I had a fantastic experience with…

I had a fantastic experience with getonwardticket.com. The process of purchasing a reserve ticket was incredibly fast and easy. Their website was user-friendly and intuitive, allowing me to quickly select and secure my ticket without any hassle. Moreover, I was thoroughly impressed with their customer service. They were prompt, attentive, and went above and beyond to address my inquiries and ensure a smooth transaction. Overall, I highly recommend getonwardticket.com for their efficiency and excellent customer support.

15 octobre 2023
Avis spontané
Noté 5 sur 5 étoiles

I had a last minute request

I had a last minute request, on a Saturday night, to get a return from Colombia, for a 7am Sunday flight.
Reed got my ticket handled in 10 minutes, and when I had an issue with the carrier, he rebooked me immediately with no extra charge.
I went to the airport, showed them my return ticket, and now I am in Colombia.
If I had to do this myself, I would have had to buy the ticket, land in Colombia then cancel the ticket and wait for a refund on my debit card for money I need here.
This is an amazing service with great after-hours customer service, thanks Reed!

2 septembre 2023
Avis spontané
Logo de getonwardticket.com

Réponse de getonwardticket.com

Thank you so much for your honest and heartwarming review Stephen! We try our best to over-deliver.

Noté 1 sur 5 étoiles

Issues fake dummy ticket

Issues fake dummy ticket. PNR cannot be verified on the airline's website. Customer support number does not exist

1 septembre 2023
Logo de getonwardticket.com

Réponse de getonwardticket.com

Hello Somrita,

Thank you for your feedback. We understand your concerns and would like to clarify our process. Our bookings are verified, but occasionally, some airlines restrict online verification for customers.
To address this, we offer email support to deliver a new, manually verified booking when needed.

We noted your refund request and promptly processed it. We regret that this experience led to your 1-star review and the impression of a "fake dummy ticket." Our goal is always to provide reliable and transparent service. We would appreciate the opportunity to rectify this situation and regain your trust.

Best,

Reed - GetOnwardTicket team.

Noté 1 sur 5 étoiles

Ticket did not arrive for a long time

Ticket did not arrive for a long time. Useless for my needs. No refund offered, even though it could not be used.

12 juin 2023
Avis spontané
Logo de getonwardticket.com

Réponse de getonwardticket.com

Hi David,

We've just become aware of the delay and inconvenience you experienced with your booking from June 11. I want to offer my personal apologies; we had a migration in our email system around the time you reached out, and your message was, regrettably, overlooked.

I understand how frustrating this must have been, especially considering the time-sensitive nature of onward tickets. To make it right, we've gone ahead and issued a full refund to you today, October 16.

We're committed to improving our system and processes to ensure that such an issue doesn't happen in the future. Thank you for your patience, and we're deeply sorry for any inconvenience this has caused you.

Warm regards,
Reed.

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