I tried to cancel my order before it was processed but was unable to. I received nothing but greig and resistance at every turn whole trying to get my money back. I had placed my order one afternoon a... Voir plus
L'entreprise a répondu
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I tried to cancel my order before it was processed but was unable to. I received nothing but greig and resistance at every turn whole trying to get my money back. I had placed my order one afternoon a... Voir plus
L'entreprise a répondu
Awful service and shipping. I signed up for the subscription service with the replaceable brush heads. The first brush arrived on time. The second brush arrived approximately three weeks after it was... Voir plus
L'entreprise a répondu
Almost every product I have purchased has failed either during the warranty period (luckily) or soon after. Last time was just this month when my warranty was denied because I contacted them 4 days af... Voir plus
L'entreprise a répondu
STAY AWAY Took a chance on their whitening strips as they were cheaper than Crest and I’m genuinely curious how these were released? They’re literal garbage. They stick to your fingers during ap... Voir plus
L'entreprise a répondu
We design and deliver simple ways to keep your mouth healthy.
Main Street 45, 11201, Brooklyn, Etats-Unis
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A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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i wish the bristles were just a bit firmer, or at least an option to get firmer bristles. that is my only complaint so far. really liking my Quip!
I have been using the Quip toothbrush for about three weeks and I like it. I like that it shuts off after two minutes that way I know that I have brushed the right amount. I like the brush surface. It is soft yet does the job.
Love that quip is available for kids. My 9 year old son loves the toothbrush but doesn’t like the kids toothpaste
The product is fine but shipment and customer service is terrible. It's been over a month since my refill was supposed to ship and it looks like it got stuck in transit. Who's fault is that? Not mine. I was hoping to get another replacement shipped. It's been over a week since I tried emailing them. I emailed them again and left a message on their corporate line. Customer service is the worst.
We love our Quip brushes. They get into all of the nooks and crannies and are so easy to travel with.
Quick, thorough service. When my toothbrush cracked after a battery got stuck, they offered me a full replacement and shipped it free to Italy. Amazing service!!
I like the 'concept' of the product. The problem is their customer service and lately the subscription brush heads. It truly takes FOREVER for them to ship the heads out to you! It will take about two weeks for you received them from the date they ship it out. I started noticing that the heads they were sending me were not fitting properly after the 2nd shipment (6 months in). I didn't say anything because I thought it was a one off situation. I went to Target and purchased a separate head for another $10. When I got another bad head three months later, I sent an email to their customer service team, and NO RESPONSE! So I went and purchased another head from Target for another $10. When I got ANOTHER bad head three months later, I sent another email, with NO RESPONSE. This time, when I went to Target to purchase a replacement head, this one did not fit as well! After this, I sent my final email, canceled the subscription, and then threw the brush away! I still have not heard from their customer service team. Their quality is LOW as well as their customer service. The heads DO NOT FIT THE BRUSHES like they should and they pop off EASILY with little pressure. That's an unnecessary added stress to a mundane, easy task in your day. Learn from me, SAVE YOUR MONEY, DO NOT BUY!!!
Quip works better than a standard toothbrush, leaving me feeling cleaner and fresher. Quip is cute, fun, and visibly attractive! Very happy with my purchase
I love the product but the customer service and delivery are appalling! They take weeks to reply and I've never received refill on time. My last one is 4 months late!
Waited 4 weeks for delivery then told not their problem because it had been passed to a courier and to check with m local customs office
It's easy to use, it actually makes it feel like I am brushing my teeth like normal.
Quip leaves my teeth feeling great
My teeth feel so clean with this toothbrush. I didn't realize how much more effective this would be.
Excellent toothbrush, love the toothpaste too! The timer made me realize the corners I was cutting, as embarrassing as it is to admit.
I love! It makes me brush longer then I did with a manual brush and my teeth feel amazing 😉
I absolutely adore my quip. It has changed my routine and my teeth look and feel better then ever before.
Super comfortable handle to use, and the timer feature is so convenient!
Great design, super sleek look and just the right level of intensity. We got Quips for our whole family and now my daughter loves brushing her teeth!
Perfect for me and my kids. Especially the 2 minute timer. I was able to scale the replacement service to fit my needs.
I absolutely Love this toothbrush. I love how compact it is (no charging station). I love the quiet brushing. Most of all I love the bristles, my teeth are whitening up just from a quality toothbrush 😃. And, I Love the fact that the toothbrush head & batteries will be mailed every three months. This means not buying some generic replacement because it’s cheaper, only to have it splatter toothpaste all over the place!
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