We have been with Simple Source Solutions for over 10 years. In the beginning, Todd assisted us with our web hosting and has since developed our entire web application. Any issues or service tickets g... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Since i was partner with the simple source solution, they have not give me best of my choices, to the extends that all their promises like they said we are the best and fulfillment of promises out... Voir plus
L'entreprise a répondu
I had an outstanding experience with Simple Source Solutions! From start to finish, their team was professional, attentive, and truly went above and beyond to meet my needs. They provided tailored... Voir plus
L'entreprise a répondu
I've hosted my website with getsimple.net for 7+ years now. And the only time I ever had an issue it was resolved lighting quick. I really appreciate that kind of customer service! I'd highly recommen... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Simple Source Solutions provides innovative hosting and service offerings scaled to meet any need or budget. We specialize in hosting WordPress and Joomla websites, optimizing our cloud platform to deliver the best experience for hosting your site, period. We’re also nice to work with–separating us from the all too often cold and unconcerned mega-hosts of our day. This is why our customers love to Get Simple and have been doing so since 2008.
Coordonnées de contact
Atlanta, Etats-Unis
- sales@simplesourcesolutions.com
- getsimple.net
4,0
Bien
26 avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Good customer communication and a…
Good customer communication and a solution to my problem
6 novembre 2025
Réponse : Simple Source Solutions
Thanks so much for taking time out of your busy day to say a few kind words when you didn't have to. We greatly appreciate you and your business!
Unsatisfied
Since i was partner with the simple source solution, they have not give me best of my choices, to the extends that all their promises like they said we are the best and fulfillment of promises out of all companies to trust. is not true, just advertising approach.
15 août 2025
Réponse : Simple Source Solutions
This review is from a spam reviewer who makes money off of trying to sell "a consistent stream of authentic customer feedback on Google, Trustpilot, and Clutch" and we suppose they guess we'll somehow want to pay for their services if they leave a false review on our business profile.
Beware of businesses with profiles filled with broken english reviews like this worthless human being writes. Here is what the reviewer sent to our Sales department:
Ticket #034401 has been opened by Trustpilot Reviews.
Client: Trustpilot Reviews
Department: Sales
Subject: Building credibility through authentic customer feedback
Hi, I'm Abdulsalam,
Have you ever noticed how just one outdated or missing review can make a great business seem less active?
I work with brands to maintain a consistent stream of authentic customer feedback on Google, Trustpilot, and Clutch, helping them keep their online reputation fresh and reliable.
Would you be open to a brief conversation about how other businesses are achieving this?
A complimentary consultation is available if you’d like to explore the approach in more detail.
Warm regards,
*Abdulsalam*
Customer Review Marketing Specialist
Quick response and very helpful!
5 septembre 2025
Avis spontané
Réponse : Simple Source Solutions
Hi Jeremy, thanks so much for taking time to share your experience here for the benefit of others. We're so happy we've been helpful and thankful for your business. Thank you!
Rapidly answered my initial question…
Rapidly answered my initial question and replies to answers. Led me to a solution that I didn’t undertake but I know would have worked.
11 mai 2025
Exclusive Guest Post Service
18 février 2025
I had an outstanding experience with…
I had an outstanding experience with Simple Source Solutions! From start to finish, their team was professional, attentive, and truly went above and beyond to meet my needs. They provided tailored solutions that perfectly aligned with what I was looking for and delivered everything on time.
Communication was clear and efficient, and I always felt like I was in good hands. Their expertise really shone through in the results they delivered, and I couldn’t be more pleased with the outcome.
I highly recommend Simple Source Solutions to anyone looking for reliable and effective solutions. They exceeded my expectations, and I’ll definitely be working with them again in the future!
25 mars 2024
Réponse : Simple Source Solutions
Hi David, thank you for taking time out of your busy day to leave these kind words about your experience for the benefit of others. Thank you for your business!
Support was great help setting things…
Support was great help setting things up, after an old host closed down giving us less then a week to find and move to a new host.
9 janvier 2025
Réponse : Simple Source Solutions
Marc, thank you so much for your kind words about the service you’ve received. We really appreciate you taking time out of your busy life to leave this review and we really appreciate your business.
Timely professional support
Always quick to address any issues I have. Highly recommend! 10/10
15 décembre 2024
Réponse : Simple Source Solutions
Tim, thank you for spending your valuable time leaving this kind review. We greatly appreciate your business!
Great support
I first emailed support prior to signing up for hosting and received a prompt and appropriate answer. After coming onboard and having an issue with configuration of the server settings, once again I received a prompt answer that took several communications but they finally had the answer that worked for my site. It's refreshing to actually get a quick response not auto generated.
4 novembre 2024
Réponse : Simple Source Solutions
Thanks so much for taking time out of your busy day to give us such kind feedback! We greatly appreciate your business and are glad we could provide you with 'refreshing' service. :)
Our internet went down
Our internet went down. The only way to contact simple source is via email which can't be done without internet.
How about a phone number existing customers can call for situations like this.
We had to go to someones house to use their internet to contact you because we had no way to do it at the office with no internet. We made a simple suggestion hoping to had a secondary way to contact you.
What we got in return was a nasty "if you don't like the way we do business go somewhere else."
We will follow your suggestion and will look for a different hosting company. This is no way to treat a long term customer.
24 septembre 2024
Réponse : Simple Source Solutions
Updated (10/14/2024)
Hi Mary,
I'm not sure what you're reading into the language of the original response below, but none of it is what I would describe as "nasty". It is however accurate regarding our policies, hosting plans, and the realities of the hosting industry when it comes to phone support. It was also trying to be helpful in light of the expectation you seemed to express for phone support.
If you were required to go to another's house to use their internet, then that likely meant something was wrong with your home ISP (Internet Service Provider), not your hosting service.
Lastly, if you were just stopping by to leave a helpful suggestion, a public forum, where you left a 1 star review based on your expectation for phone support which we've never provided as part of our hosting services, isn't helpful to our customers or potential customers. Most potential customers look at a site like Trustpilot and will quickly weed through lower scoring companies. So, in fact, all your review does is hurt our small business and impacts our ability to provide better service to those who already trust us for their hosting needs.
If your goal was to take to the internet and leave a harmful review--you succeeded.
We're always happy to take customer suggestions. Simply drop a ticket and ask for an owner to review. We ask customers to please use these review sites to review the service you received (e.g., What was the issue you were experiencing? Was it resolved? Did the technician answer all your questions? Was the technician pleasant in your interactions with him/her? What has your experience been 99.99% of the time you've been with us?).
Ultimately, we just want you to be happy and provide you with the best service possible. In cases where we're not able to do so, we of course are happy to recommend other places. Please let us know how we can help. Thank you.
----
Hi Mary, we are sorry to hear about your experience.
To our knowledge we've never advertised our services as including phone support, and are happy to address your concerns, and continue providing great support via our ticketing system.
There are many hosting Manage Service Providers who provide true technical phone support for a heafty fee, or level 1 customer service support which is generally devoid of the technical knowledge or empowerment to truly assist customers at levels that meeting customers' expectations or needs.
We've always preferred to provide real technical support from Level 3 professionals who are actually able to resolve issues you may be experiencing vs. the warm fuzzy feelings a phone # may give certain people even though the support people on the other end of the line can't do much to help them.
We just want our customers to be happy and it sounds like you're unhappy. We would gladly recommend a service provider with phone support if you will drop in a ticket to our sales department.
Quick response and problem solved!
7 septembre 2024
Réponse : Simple Source Solutions
We're glad we could help get things taken care of for you quickly.
Thank you so much for taking time out of your busy day to leave this wonderful feedback. We greatly appreciate you and your business!
Consistent excellent resolution of issue.
You folks have consistently delivered on my site service needs, and done it quickly. Every time I've had an issue, you fix it the first time, and quickly - even when the issue was of my own making. Thanks.
10 mai 2023
Réponse : Simple Source Solutions
Frank, thanks so much for the great feedback and for being such a wonderful client all of these years. We are blessed to have your business!
Very responsive
I ran into a problem publishing my new website, but the team worked through it amazingly quickly. They were incredibly responsive, even responding at non-work hours to fix the problem. I could not have been more impressed.
23 février 2023
Réponse : Simple Source Solutions
So happy we could get this taken care of so quickly and to your satisfaction. Thank you for taking the time to leave these kind words here and for your business!
Réponse : Simple Source Solutions
Thank you for the kind words and for your business all these years!
Had our website back up within minutes…
Had our website back up within minutes of being told it was down. Fantastic service!
18 juin 2021
Avis spontané
Réponse : Simple Source Solutions
So glad we could get you squared away quickly. Thank you for the kind words and for your business!
Excelente servicio
siempre he recibido una excelente atención y han resuelto mis problemas técnicos a tiempo. Muy recomendable.
19 mai 2021
Réponse : Simple Source Solutions
Thank you so much for the kind words! We greatly appreciate your business!
Our email was not working
Our email was not working, so we reached out to them to inquire about the problem. I received an immediate response, and the issue was resolved within minutes. Their customer service has been excellent with all of our questions or issues.
18 mai 2021
Réponse : Simple Source Solutions
Thank you so much for your business and the kind feedback about your experience with our support team!
Outstanding service and expertise
We have been with Simple Source Solutions for over 10 years. In the beginning, Todd assisted us with our web hosting and has since developed our entire web application. Any issues or service tickets get immediate and personal attention. I have always felt like a VIP customer and am glad I found their business.
16 mai 2021
Réponse : Simple Source Solutions
Thank you so much for the kind words and taking the time to share your experience with Simple Source for the benefit of potential customers. We greatly appreciate you and your business!
Get Simple is great and affordable
Get Simple is great and affordable. Todd has been awesome every step of the way. He will help you greatly with your website.
15 mai 2021
Réponse : Simple Source Solutions
Nate, thank you so much for taking time to leave us with this great feedback and sharing your experience with other potential Simple Source customers. Thank you for your business!
Excellent experience with Get Simple
I've hosted my website with getsimple.net for 7+ years now. And the only time I ever had an issue it was resolved lighting quick. I really appreciate that kind of customer service! I'd highly recommend working with them because they really do deliver a lot of value.
15 mai 2021
Avis spontané
Réponse : Simple Source Solutions
Joel, thank you so much for the positive feedback. Glad to hear you’ve been enjoying your hosting service and the value you get out of hosting your site with Simple Source. Thank you for your business!
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.