taking 79 eur for no reason and said its was subscription.. i didnt know nothing about this.. zero informacion nothing terrible be carefully
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Lisez les avis des autres
I have been using Sorted for over 5 years, it was great initially, but now there are old limits and old rules since 2024. The software is not up to date with latest tax law and I have to double check... Voir plus
It does everything I want as a Freelancer and is well worth the €20 per month that I pay for the pro-plan. It even makes doing my personal tax return way easier each year (as the form is in Englis... Voir plus
L'entreprise a répondu
I've been using Sorted for a few years now and it's served me great. I use it to generate and send invoices to my clients, also for bookkeeping and submitting reports to Finanzamt. These areas are wor... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Bereite deine Steuern mit Zuversicht vor. Steuerformulare als Selbstständiger einfach vorbereiten und beim Finanzamt einreichen mit On-Demand-Hilfe zertifizierter Steuerberater
Coordonnées de contact
Allemagne
- getsorted.de
3,2
Moyen
399 avis
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
I am using the free version
I am using the free version, super happy how easy to use is and thankful that I can actually organise all my recipes in such a easy way (what btw should be like that)
16 mai 2023
Avis spontané
Réponse de Sorted
Hello,
Thanks for the 5-star review! We're thrilled to hear that you're finding Sorted easy to use and that it's helping you organize your recipes.
We are committed to providing our users with the best possible experience, and we will continue to work hard to ensure that our product meets your expectations.
Best,
Team sorted.
Good and affordable to cover the basics
I've stopped using Sorted after 3 years. It was really helpful to begin with. It's affordable and it does the job. But it no longer meets my needs.
Some new features, like checking for double-entries of expenses could be really helpful.
Recently some things are broken (the ability to export data) and missing (easy access to tax advisor).
But human support is still there and they are friendly and get you what you need.
10 mai 2023
Avis spontané
Réponse de Sorted
Hello Jonathan,
Thank you for taking the time to provide feedback on our product. We apologize that Sorted no longer meets your needs, and we appreciate your thoughts on new features that could be added.
We're glad to hear that you found our tax advisors helpful. We'd like to let you know that our tax advice service is still available, now on a different platform called Deel. Our team of experienced advisors is still available to provide you with high-quality tax advice.
We're also sorry to hear that you've experienced some issues with our export feature. We're happy to report that this issue has been resolved and that the feature is now working smoothly. Additionally, we appreciate your suggestion about double-entry expense checking. This is a feature that is very important to you and we will pass it on to the development team.
Again, we appreciate your feedback and thank you for your three years of using Sorted.
Best,
Team Sorted.
I use it to organize all my taxes…
I use it to organize all my taxes stuff. Super convenient!
1 janvier 2023
Avis spontané
Réponse de Sorted
Hello,
Thank you so much for taking the time to write such a great review!
We are thrilled to hear that you are impressed with our product and finding it convenient. Our team works hard to create a quality product and it's always great to hear our efforts pay off.
Best,
Team Sorted
It's been more than 2 months…
It's been more than 2 months (1/3/2023-5/5/2023) that I can't issue my invoices in a regular way! No more than 2 items can be listed on the same invoice page which results to inconvenient multiple page invoices for no reason!! I keep contacting them every month about it and the answer is always abstract saying that the issue will be resolved sometime during the year as they are occupied with other stuff before they get to fix this!!
1 mars 2023
Avis spontané
Réponse de Sorted
Hello,
I am so sorry to hear about the inconvenience you've experienced with our invoice system. I can understand how frustrating it must be to have to issue multiple page invoices. We value your time and appreciate your patience as we work to resolve this issue.
Our team is actively looking into a solution that will allow you to issue invoices with more than two items per page. While we are working diligently to resolve this issue as soon as possible.
In the meantime, please don't hesitate to reach out to our customer support team if you have any further questions or concerns. We're here to help and committed to providing you with the best possible support.
Thank you for your understanding.
Best regards,
Team Sorted.
Good place to have your freelance start
Easy to use. With good options when you want an upgrade.
4 mai 2023
Avis spontané
Réponse de Sorted
Hello Daniel,
Thanks for the 5-star review! We're thrilled you're enjoying our product!
Best,
Team Sorted.
Great service in-between a Steuerberater and DIY
Great service that is in between doing your own taxes and having a Steuerberater. I've had such bad luck with Steuerberaters in the past that I just learned how to do them myself. Sorted makes it easy to do it yourself, and has Tax advisors you can hire to make official documents for you. Submitting VAT reports and Income tax reports is a total breeze. I like that they send reminder emails to submit tax reports (although when I switched to quarterly VAT reports it wasn't automatic).
The customer service use to be better before they were bought by an American company. I also wish they had a way to upload pictures of receipts and invoices from your phone, in general I wish there was a mobile app version.
I would use caution if you are using this app without really knowing how taxes work in Germany, they have a lot of good articles on Sorted but not sure if there is a guide for people new to the system. It can be confusing to figure out what you can expense and what you shouldn't, and what things (like utilities?) have VAT, etc.
4 mai 2023
Avis spontané
Réponse de Sorted
Hello,
Thank you for taking the time to share your feedback with us. We appreciate your candid feedback regarding our customer service and mobile app, and we will take your comments into consideration as we work to improve our services. We understand that submitting VAT and income tax reports can be a hassle, and we're glad to hear that we've made it easy for you.
Regarding customer service, we apologize for the inconvenience caused by our team. Our team is working hard to address any issues and improve our response times. We appreciate your patience and understanding as we work to improve.
We understand that the German tax system can be complex and confusing, and we're committed to providing our users with the resources and information they need to navigate it successfully. We recommend checking out our knowledge base which is also constantly improved and reaching out to our tax advisors if you have any questions or concerns.
Thank you for choosing Sorted and for your valuable feedback. We're committed to providing the best possible service to our users and look forward to serving you.
Best,
Team Sorted.
Just simplifies everything
Just simplifies everything. You are in control rather than paying huge fees to the steuerberater.
3 mai 2023
Avis spontané
Réponse de Sorted
Hi Godwin,
Thank you for the positive review! Our team is passionate about providing a product that meets your needs and exceeds your expectations. We're glad to know that we're on the right track.
Best,
Team Sorted.
The Jury is still out on this one….
I was thrilled to find this English Tax software but for us it does not have enough options. There is no possibility to add additional types of income such as retirement. We also have an employee and there is no place for this. My service requests usually get automatically closed before I get a satisfactory answer. In my first contact with the company DEEL regarding adding the extra income, they had never heard of Sorted. I recently filed for last year and am holding my breath to hear back from the Finanzamt. But I am still not giving up on it completely because it is so easy to use and hopefully the software improves. It is a perfect solution if your situation isn't too complicated.
1 mai 2023
Avis spontané
Réponse de Sorted
Hi,
Thanks for the review and feedback on our tool. We're glad you find it user-friendly and helpful for tax returns. We apologize for any inconvenience caused by not being able to use it for any specific needs that you might have.
Our team is working hard to improve our product, and we appreciate your feedback.You can always contact us through our customer service channel in Sorted.If you filled it out and the submission went to the Finanzamt, then they will respond after some time.We appreciate you choosing us once again.
Best,
Team Sorted.
Invaluable platform and assistance
I'm currently using the free version as my circumstances require me to use a local Steuerberater rather than submit via Sorted. I'm very pleased with the easy to use features and use the platform to keep track of my invoices and payments. I'd highly recommend it to anyone who is daunted by the whole tax business especially in a foreign country and the fact that the platform is in English is so helpful. Thank you for a super service!
30 avril 2023
Avis spontané
Réponse de Sorted
Hi Christina,
Thank you for your support and feedback! It means a lot to us. We are committed to making our product the best it can be and will continue to work hard to ensure that our users have a positive experience. Please don't hesitate to reach out to us if you have any further feedback or suggestions.
Best,
Team Sorted.
Good Freelance Management Tool
So far it's a very easy to user software . Also I would say it's a great tool for non German speakers where everything from registration as freelancer to creating invoice and submitting tax return is at your finger tips :)
30 avril 2023
Avis spontané
Réponse de Sorted
Hi,
Thank you for the positive review, our team is passionate about providing a product that meets your needs and exceeds your expectations. We're glad to know that we're on the right track.
Best,
Team Sorted
Takes away the nasty stuff
Germany located opinion. It works really well, all my business stuff about taxes and invoices can be managed with sorted. Support is really good and fast, using it now in the third year for my IT business. Invoices are sent autmatically, really good.
20 avril 2023
Avis spontané
Réponse de Sorted
Hi,
Your review means the world to us! We are thrilled to hear that you find our product impressive and functional. We are committed to providing our users with the best possible experience, and we will continue to work hard to ensure that our product meets your expectations.
Best,
Team sorted.
Makes doing German taxes less fun than usual
It's great being able to do your taxes in English, right?
Sorted tries to make it easier - but fails, spectacularly, to make any kind of sense for those trying to disambiguate business income and expenses from their personal bank account.
You cannot bulk-edit transactions: you can select a few, but you have to edit them one by one, and once you have edited one, they then serve you whatever is at the TOP of the list of all your expenses again. You can't skip to the next/previous record, meaning that the process of editing your tax assessments actually feels more arduous than it really is.
"About that €0.13 cashback from your bank? Well, does that include 19% VAT, 7% VAT, and was it earned through selling a service or goods?"
Make it less bureaucratic - make a simple UX where people know what is business, what is personal, what VAT usually applies to a usual category, stop people sifting their thousand card purchases of a Sterni and a packet of Pueblo from their facking business expenses ONE BY ONE.
I hate you, Sorted. I hate you.
Yeah, you have to manually select and edit EVERY SINGLE TRANSACTION that is imported from the synced bank account (which works great, actually).
They don't explain what VAT is usually payable on a certain good or service IN THE SCREEN WHERE YOU SELECT IT
They don't offer a way to mark your income as anything but "Goods/Services/VAT Refund/Corona Aid" - literally 4 bloody options. Got a friend sending you money via a payment app? Fack you!
They don't offer any useful oversight of how to use their app, nor any insight into how the German system works. They expect you to Google that, read their sparse FAQs, or pay a tax advisor €90 to answer a simple facking question.
1 avril 2023
Avis spontané
Réponse de Sorted
Hi Ed Brown,
Thank you for your review and feedback. We understand that our product has not met your expectations, and we apologize for any inconvenience this may have caused.
We take all feedback seriously and have contacted you directly to better understand the issues you faced. Our team is committed to providing a seamless experience for our users and we will do everything we can to address the issues you mentioned.
Thank you for bringing these concerns to our attention. We appreciate your feedback and hope to have the opportunity to improve your experience with Sorted.
Best,
Team Sorted
Really easy-to-use platform
Updated review:
I really love the app for the past 6 months or so I have been having problems with the export of the invoice which looks unfortunately really messy and appears unprofessional. Apparently, they cant fix it so I need to email customer service every time I need to download an invoice (but I still have to pay full price for the service). Since switching to Deel also there is no longer the "ask a tax advisor" option, which was a huge selling point.
Previous review:
Really easy-to-use platform, that makes taxes really simple. In my experience so far, customer service has always been helpful too. I would highly recommend to freelancers :)
18 avril 2023
Avis spontané
Réponse de Sorted
Hi,
We are so happy to hear that you are enjoying our product! Thank you for taking the time to share your positive experience with others. Our team is dedicated to providing our users with a seamless experience, and we are thrilled to know that we have achieved that with you.
Best,
Team Sorted.
Thank you for the help along the way
Thank you for the help along the way! Great service for everyone struggling with German tax forms!!! Really happy that I found it!
17 avril 2023
Avis spontané
Réponse de Sorted
Hi Marian,
Thank you for the positive review! We're glad our product is meeting your expectations!
Best,
Team Sorted
Easy to use ...
Easy to use .... no hassle .... reports get submitted automatically
14 avril 2023
Avis spontané
Réponse de Sorted
Hi Martin,
Thank you for your 5-star review! Our team is happy to know that our product is meeting your expectations and providing a seamless experience.
Best,
Team Sorted
I love Sorted it changed my life
I love Sorted it changed my life - sounds a bit over the top but really, after years struggling with crappy accountants and crazy confusing apps, this one was a godsend!! So easy to use, intuitive and fast!
10 avril 2023
Avis spontané
Réponse de Sorted
Hi Shasha,
Thank you for the amazing review! We're thrilled to hear that Sorted has made such a positive impact on your tax life. We look forward to continuing to serve you and are here to help with any questions or concerns.
Best,
Team Sorted.
With Sorted I've been able to be stress-free!
With Sorted I've been able to open a tiny business in Germany with no problem. I am stress free and the interface is so easy to use!
9 avril 2023
Avis spontané
Réponse de Sorted
Petra, thanks for the fantastic review! We're thrilled to know you're finding our product helpful! We will continue to support you even as you get into business.
Best,
Team Sorted.
Strong Customer Support
The customer support have carefully analyzed my case in multiple tickets and provided helpful answers that solved my problems in a day.
The app is always easy to use and prices are realy good. I definitely recommend.
PS. Special thanks to Mariana who has helped me a lot.
6 avril 2023
Avis spontané
Réponse de Sorted
Hi Aras,
Thank you for your positive review! We're glad to hear that our customer support team was able to promptly solve your problems, and that you find our app user-friendly and affordable.
We'll be sure to pass on your kind words to Mariana, and we look forward to continuing to provide you with a great experience. Please don't hesitate to reach out if you have any further questions or concerns.
Best,
Team Sorted.
Straightforward, intuitive, less fuss.
Straightforward, intuitive web app, less fuss. The support team is quite fast and they've help address a unique situation very well.
7 avril 2023
Avis spontané
Réponse de Sorted
Hi Jasvir,
Thank you so much for taking the time to write such a great review! We are thrilled to hear that you are impressed with our product and support team. Our team works very hard to create a quality product, and it is always great to hear that our hard work has paid off.
Best,
Team Sorted
Simplicity
The guys at Sorted have made all the complex tax&report processes in Germany for freelancers VERY simple; I'm very happy and have already recommended.
6 avril 2023
Avis spontané
Réponse de Sorted
Hi Hernan,
Your review means the world to us! We are thrilled to hear that you find our product impressive and functional while also offering to recommend it.
Best,
Team Sorted
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