taking 79 eur for no reason and said its was subscription.. i didnt know nothing about this.. zero informacion nothing terrible be carefully
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Lisez les avis des autres
I have been using Sorted for over 5 years, it was great initially, but now there are old limits and old rules since 2024. The software is not up to date with latest tax law and I have to double check... Voir plus
It does everything I want as a Freelancer and is well worth the €20 per month that I pay for the pro-plan. It even makes doing my personal tax return way easier each year (as the form is in Englis... Voir plus
L'entreprise a répondu
I've been using Sorted for a few years now and it's served me great. I use it to generate and send invoices to my clients, also for bookkeeping and submitting reports to Finanzamt. These areas are wor... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Bereite deine Steuern mit Zuversicht vor. Steuerformulare als Selbstständiger einfach vorbereiten und beim Finanzamt einreichen mit On-Demand-Hilfe zertifizierter Steuerberater
Coordonnées de contact
Allemagne
- getsorted.de
3,2
Moyen
399 avis
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
My questions were answered very fast…
My questions were answered very fast and politely.
31 janvier 2023
Avis spontané
Réponse de Sorted
Hi,
We appreciate your feedback and are happy to hear that we promptly answered your questions. We are always here to help. 🙂
Best,
The Sorted Team
Very quick and helpful support through…
Very quick and helpful support through the customer service. Great service all in all, highly recommend the tool for its uncomplicated and easy process.
26 janvier 2023
Avis spontané
Réponse de Sorted
Hi Stephania,
Thank you so much for taking the time to leave us this review, we really appreciate it and are delighted to know how much you enjoy our platform!
Best,
The Sorted Team
eine fantastische Erfahrung - in zwei sehr unterschiedlichen Steuerjahren
Ich habe Sorted ein Jahr lang nur für die Erstellung und Verfolgung meiner Rechnungen verwendet. Das war im kostenlosen Plan und ein sehr einfaches, organisiertes System.
In diesem Jahr habe ich ein bezahltes Konto eröffnet, und das Kundenserviceteam war bei der Beantwortung meiner Fragen stets hilfsbereit, schnell und freundlich. Vielen Dank an Mariana und das Team von Sorted.de.
27 janvier 2023
Avis spontané
Réponse de Sorted
Hallo Matt,
Wir freuen uns, dass Sie sich die Zeit genommen haben, eine Bewertung für uns zu schreiben.
Unser Team arbeitet sehr hart, um unsere Kunden zufrieden zu stellen, aber das können wir nur dank toller Kunden wie Ihnen. Nochmals vielen Dank!
Beste Grüße,
Das Sorted-Team
Réponse de Sorted
Hello,
Thank you so much for leaving us this review.
We are very happy to hear that you had a great experience with Sorted's support team!
Too expensive for what's offered
The in-browser software is generally user-friendly, and it's nice they offer everything in English, which most other German tax software doesn't. Their customer support also usually answers fairly quickly. However, it's much more expensive than other software. The amount you pay after all the time you spend doing your own taxes, you might consider simply hiring an accountant. Also, sometimes certain functions are down, preventing you from submitting reports to the tax office. Customer support has also been promising needed new features for months that never show up. "It's coming..." but it never comes.
3 janvier 2023
Avis spontané
Réponse de Sorted
Hello! We can confirm that the features that were down are back up and running again and we can see that you have submitted your reports. We appreciate your patience while we were fixing them and apologies for the inconvenience caused. Thank you for your feedback on the delays of our features and pricing, we were grateful to discuss them in more detail with you privately. If you have any further requests, please let us know by replying to our message.
It has not been a great experience
It has not been a great experience. Especially at the end of the year. It seems that reports can never be completed when you are submitting them to the Tax Office. This seems to happen every year. Makes me wonder if there is some sort of nefarious behaviour at play. I asked for the time that the system was down to add it back to my subscription. They have not responded.My guess is that it will be declined.
2 janvier 2023
Avis spontané
Réponse de Sorted
Hello! We can confirm that the tax reports are back up and running again and we can see that you have submitted your reports. We appreciate your patience while we were fixing them and apologies for the inconvenience caused. We are also in contact with you privately, so if you have any further requests, please let us know by replying to our message.
Outstanding Service
I have been using Sorted since Feb 2021 and honestly, would not have been able to survive without it. As an expat, and a lazy, lousy German speaker, it meant that I had a way in which to make money without having to deal with the complications of an already complicated system.
Not completely without flaws, after a few months of using the free service, I started to pay premium. Its one of the very few services I would recommend to literally anyone. Honestly, even if german isn't your first language, it's great.
20 décembre 2022
Avis spontané
Réponse de Sorted
Hi Max,
Thank you so much for leaving us this review.
We are truly happy to hear that you enjoy our tool. Please feel free to us our referral program when recommending it, so as to get some rewards for yourself !
Best,
The Sorted Team
Made my freelance life so much easier
20 décembre 2022
Avis spontané
Réponse de Sorted
Hi,
Thank you so much for this review. It's great to hear Sorted facilitates your business handling.
Best,
The Sorted Team
Getsorted highly recommended
It is very easy to use with simple-to-follow instructions and what's more collects all your transactions, if you connect your bank account, and you don't have much work to do.
The helpdesk was also very helpful in solving the problem/issues as soon as possible.
I recommend their service to all the freelancers wherever possible
7 décembre 2022
Avis spontané
Réponse de Sorted
Hi Lahiri,
Thank you so much for this review, we really appreciate hearing that you are happy with our tool.
We hope you use our Referral program when recommending Sorted, so that you can get some reward !
Please get in touch with our Customer Service if you need any more information about that.
Best,
The Sorted Team
Good experience
I've been using Sorted for the past couple years and it's very simple. Also good customer service, didn't have any bad experiences this far.
29 novembre 2022
Avis spontané
Réponse de Sorted
Hi Bruno,
Thank you very much for this review.
We are glad to know you have enjoyed our tool for that long, feel free to get back to our Customer Service anytime, we are always happy to help.
Best,
The Sorted Team
Thank you for the easy-to-use interface.
5 décembre 2022
Avis spontané
Réponse de Sorted
Hi Grace,
Thank you very much for taking the time to leave us this review, we are really happy to hear you enjoy it.
Best,
The Sorted Team
Réponse de Sorted
Hi Daniel,
Thank you very much for leaving us this review, we really appreciate it.
Best,
The Sorted Team
Easy set up and low maintainance
Easy set up and low maintainance. Having taxes and invoices and expences all in the same platform is very useful.
However, every action that requires a tax advisoris extremely expensive.
30 novembre 2022
Avis spontané
Réponse de Sorted
Hi Maxime,
Thank you very much for this review, it’s great to know you enjoy our tool.
In terms of the tax advisors, our main focus is to provide our users with high quality tax assistance and consulting, which can only be done by aligning with the current market prices.
We are constantly looking for more great tax advisors and are open to introduction or recommendations on whom should we try to onboard as tax advisors on our platform!
We really appreciate your feedback about this topic ; please feel free to contact our Customer Service if you want to share any other comment or suggestion, we would be happy to hear them.
Best,
The Sorted Team
Start of tax filing
At the beginning and since I had not much knowledge on how to book my invoices and costs, it helped me a lot.
After one year, I am stilling using it , highly recommended
23 novembre 2022
Avis spontané
Réponse de Sorted
Hi,
Thank you so much for this review.
We are glad to know we could have helped you since you started your activity.
Best,
The Sorted Team
Passive-agressive support (Fanny)
Passive-agressive support (Fanny). There is no normal option to change your email and/or password, they ask you to create a new account to migrate everything. And when you wonder why should it be so complicated, they answer you with "I'm sorry to hear that you believe it is complicated, but please note that all you have to do is..." :)
17 novembre 2022
Avis spontané
Réponse de Sorted
Hello,
Thank you for taking the time to leave us a review. We have reached out to you privately to apologise and say that this wasn’t our intention, so please accept our apologies for any misunderstanding.
What Fanny was trying to highlight is the fact that we understand that Sorted may not have the easiest or best way to change an email address associated with an account, but currently it is the only way due to the technological limitations that we have with our platform. We cannot simply change the email address. We need a user to create a new account with their desired new email address first.
Fanny has noted and passed your feedback to our product team about how easy it is to change the email on other services. They will try to prioritise it on the product roadmap.
If you have any other questions/feedback in the meantime, please do not hesitate to contact us.
Best,
The Sorted Team
Sorted is fantastic!
As an elementary German speaker, navigating the tax system is challenging - even more so as a freelancer. Sorted really guides you through the process and has made me feel a lot more in control of what is going on - all in English. I recommend it to people all the time!
1 mai 2022
Avis spontané
Réponse de Sorted
Hi Marike,
Thank you so much for leaving us this review, we really appreciate it.
We hope you are using our referral program when recommending Sorted, so that you get some well-deserved reward!
If you have any question about this program or anything else, please contact our Customer Service, we are always happy to help.
Best,
The Sorted Team
Good for an overfiew
Für den Anfang eine gute Möglichkeit einen Überblick zu erhalten. Die eigentliche Meldung ans Finanzamt war dann doch aufwändiger, als ich es mir vorgestellt habe.
4 novembre 2022
Avis spontané
Réponse de Sorted
Hallo Maximilian,
vielen Dank, dass Sie sich die Zeit genommen haben, uns eine Bewertung zu hinterlassen.
Es freut uns zu wissen, dass unser Tool dir am Anfang geholfen hat.
Je nach Situation kann die Meldung der Steuern an das Finanzamt mehr oder weniger Zeit in Anspruch nehmen, aber bitte zögern Sie nicht, uns zu kontaktieren, wenn Sie ein Problem mit den Meldungen haben, wir helfen Ihnen gerne.
Das Beste,
Das Sorted-Team
sorted makes taxes easy in Germany
sorted makes taxes easy in Germany, great company!
31 octobre 2022
Avis spontané
Réponse de Sorted
Hi Alejandra,
Thank you so much for this review, it's great to hear we make your tax handling easy.
Feel free to contact us if you need anything.
Best,
The Sorted Team
Sorted does it for me...
Sorted has done a great job at simplifying the experience of filing taxes in Germany. The tool is easy to use, gives a good overview of your taxes and finances, reminds you to submit your reports in time and great for freelancers who struggle with the German language. Moreover, I found their customer support very prompt, personal and helpful, without the hassles and un-ending loops of automated responses.
27 octobre 2022
Avis spontané
Réponse de Sorted
Hi Abhijit,
Thank you for leaving us this review. We are glad to know you find our tool easy and we were happy to assist you through our Customer Support.
Please do contact us again if you need anything else in the future.
Best,
The Sorted Team
Perfect for expat freelancers
I have been using get sorted for over 2 years. As an expat Freelancer with a variety of income streams they are a great support on all levels. The platform is simple to use and there is expert advice on hand when needed.
26 octobre 2022
Avis spontané
Réponse de Sorted
Hi Ian,
Thank you for taking the time to leave us a review. We are glad to hear that you find great support with our tool.
Best,
The Sorted Team
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