I waited for the results for 3 weeks (exactly as promised, no delays). I like the way the results are presented (colorful scale). I like that I can download PDF and share my results with my specialist... Voir plus
L'entreprise a répondu
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Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I have been ordering various tests from GetTested for 2 years and would recommend this company to others. My results are graphed and easy to read which I can download. You do have to wait for results... Voir plus
L'entreprise a répondu
It has been very useful the PCR in Tarmkollen mega to find out which infection my 10 year old soon had that they didn't find in the hospital. He has intermitent diarrea since summer 2024. They did jus... Voir plus
L'entreprise a répondu
Although I have followed all instructions and posted the tests in the correct days, the company still analysing the results of simple blood tests that usually would take hours to be published. Please... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
At GetTested, we believe that understanding your health should never be a guessing game. Trusted by leading practitioners across the continent and preferred by individuals keen on taking full control of their health, we've become a benchmark for precision and reliability in health testing. Our advanced testing solutions are conducted exclusively by ISO-certified labs, ensuring accuracy and peace of mind. With over 10,000 satisfied customers spread across Europe, our commitment to excellence and customer care remains unparalleled. Dive deeper into your health, understand your body better, and take actionable steps towards a healthier future. Choose GetTested – where quality meets trust in health insights.
Coordonnées de contact
GetTested International AB, c/o Oddisey Ltd., Unit 5 Cromwell Industrial Estate, Staffa Road, E10 7QZ, London, Royaume-Uni
- hello@gettested.co.uk
- gettested.co.uk
3,8
Bien
493 avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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Highly satisfied
I waited for the results for 3 weeks (exactly as promised, no delays). I like the way the results are presented (colorful scale). I like that I can download PDF and share my results with my specialists. I like that for almost each test there is a median figure of other patients.
26 mars 2026
Avis spontané
Réponse : GetTested.co.uk
Thank you for the great review, Natalya! 😊
We’re glad to hear you’re happy with the results, the presentation, and the ability to share your report with specialists. If you need any further assistance, feel free to reach out! 💙
Best regards,
GetTested
Amazing customer service
Amazing customer service, great communication, Klara in particular made sure to follow up in line with expectations set, and was extremely friendly and jovial which made it the whole experience anything but stressful.
10 avril 2026
Avis spontané
Réponse : GetTested.co.uk
Thank you for your wonderful feedback! 😊
We're so glad to hear that you had a great experience, and we'll be sure to pass your kind words on to Klara. We’re always here to help whenever you need us! 💙
All the best,
GetTested
Excellent customer service
I have been ordering various tests from GetTested for 2 years and would recommend this company to others. My results are graphed and easy to read which I can download. You do have to wait for results and patience isnt one of my virtues but the wait is worth it. The customer service is excellent, with a special mention to Klara. Thanks again for all your help and I will be ordering another test soon.
31 mars 2026
Avis spontané
Réponse : GetTested.co.uk
Thank you so much for your kind words, Clare! 😊💙
We truly appreciate you taking the time to share your experience, and we’re so glad to hear that you find the results clear and helpful. We completely understand that the waiting time can feel long, so your patience means a lot to us.
We look forward to supporting you again with your next test.
Warm regards,
GetTested
Réponse : GetTested.co.uk
Hi Phil,
Thank you for your kind words!😊
We truly appreciate you taking the time to share your experience!
All the best,
GetTested
Support was up to the point
Support was up to the point.
Supportive, explained all issues.
I have clear help and answer.
Thanks a lot for help
31 mars 2026
Avis spontané
Réponse : GetTested.co.uk
Hi Tomasz,😊
Thank you so much for your lovely review, it really means a lot to us! 💙
We’re very glad to hear that you felt supported and that everything was clearly explained. If you ever have any more questions in the future, you’re always welcome to reach out.😊
All the best,
GetTested
Worth it:)
Everything worked well and was understandable. there is no comparison between blind experiments with vitamins and knowing exactly what do i need to supplement and how much.
24 mars 2026
Avis spontané
Réponse : GetTested.co.uk
Hi,
Thank you so much for your kind review. 💙
We’re really happy to hear that everything was clear and easy to follow, and that the test helped give you a better understanding of your needs. That’s exactly what we aim for. 😊
Wishing you all the best on your health journey!
Kind regards,
GetTested 💙
Deres betalingsside virkede ikke
Deres betalingsside virkede ikke, med det resultat at jeg måtte betale 3x100 kr. i rykkergebyr
12 mars 2026
Avis spontané
Réponse : GetTested.co.uk
Hej Lars,
Vi er kede af at høre om din oplevelse.
Når man vælger en ekstern betalingsmetode, håndteres betalingen gennem betalingsudbyderens eget system og ikke direkte via vores betalingsside. Når det er sagt, forstår vi godt, hvor frustrerende situationen må have været.
Vi er glade for at kunne fortælle, at problemet nu er blevet løst. Vi har været i kontakt med betalingsudbyderen og har også sendt dig en mail for et par dage siden samt igen i dag.
Du er meget velkommen til at tjekke din indbakke, når du har tid, og svare der, hvis du har spørgsmål eller hvis noget stadig er uklart 💙
Venlig hilsen,
GetTested
Tarmkollen mega has been very useful
It has been very useful the PCR in Tarmkollen mega to find out which infection my 10 year old soon had that they didn't find in the hospital. He has intermitent diarrea since summer 2024. They did just check in the hospital with microscope a few different pathogens. Now we know that he has high calprotectin, high IgA and Alfa-1 antitrypsin.
3 mars 2026
Avis spontané
Réponse : GetTested.co.uk
Hi Laia,
Thank you so much for your kind review! 💙
We’re really glad to hear that Gut Microbiome Mega (Tarmkollen Mega) could provide helpful insights when you needed it. It’s especially important to get a clearer picture when symptoms persist, and we’re happy the test could support you in that process.
Wishing you and your son all the best moving forward. 💙
Kind regards,
GetTested
After not registering my test with get…
After not registering my test with get tested I did not receive my results so I got in touch with their support team who were very helpful and very quickly sent me out a replacement
A very professional and friendly experience overall.
26 mars 2026
Avis spontané
Réponse : GetTested.co.uk
Hello Sally,
Thank you so much for your kind review! 💙
We’re really glad we could help resolve the issue quickly and get a replacement out to you. It means a lot to hear that you had a positive experience with our support team. 😊
If you ever need anything else, don’t hesitate to reach out, we’re always here to help!
Warm regards,
GetTested
Got the 8-1 std test kit
Got the 8-1 std test kit. on this kit it shows 4 stds per side of the test strip. 4 of them came up as positive leading me to go and get two lab tests at two different companies. Both came back negative for all std’s this home kit costs £80 and doesn’t give accurate results. Do not waste your money go direct to a lab test. I also wasn’t given the option to review the product on the get tested site. On the Amazon reviews for this product all reviews are done by people who were sent the product for free.
18 mars 2026
Avis spontané
Réponse : GetTested.co.uk
Hello Neil,
Thank you for your review, and we're sorry to hear about this.
A faint line on the test strip usually indicates a borderline result, not a positive result. This can happen and is why we recommend retesting in such cases. If you received a positive result for 4 tests, it sounds like you might have seen a borderline reading, which would require retesting to confirm.
Please send us a photo of your test result so we can review it further and assist you with next steps. We’re here to help.
Regarding the Amazon reviews, we do not provide free products for reviews, and reviews on our website are only available to customers who purchased directly from us. If you ordered through Amazon, you are able to leave a review there. We appreciate your understanding as we strive to keep reviews genuine and tied to actual purchases.
We’ve also sent you an email requestingfurther details. Please respond to that and send us your test result photos, and we’ll gladly assist you further.😊
Thank you for linking your order number. We're looking forward to helping you resolve this!
Best regards,
GetTested
I've used the company maybe 5/6 times…
I've used the company maybe 5/6 times now for a few different types of tests over the past year.
The instructions for each home test are clear and easy to follow, their online dashboard to receive results is very good, you get text and email updates for when it's been received/processed/completed and the customer service was good too. The results are detailed as well and it denotes your result vs. what the normal ranges are.
Overall I'm pretty happy with it, although once or twice I've had to wait a little bit longer for results than is advertised on the website.
Other than that it's a very good service and I'll continue to use them when I need to.
13 mars 2026
Avis spontané
Réponse : GetTested.co.uk
Hi Tiarnán and thank you so much for your review!
We’re really glad to hear that you’ve had a good experience with us. It means a lot that you’ve chosen to use our services multiple times. 💙
We truly appreciate your feedback regarding the longer waiting times on some occasions. We’re continuously working to improve our processing times and make the experience as smooth as possible. Please let us know if there are any issues and we'll see what we can do. 😊
Thanks again for your trust in us, we’re very happy to have you as a returning customer!
Warmest regards,
GetTested
Results were well explained and…
Results were well explained and recommendations suggested.
1 mars 2026
Avis spontané
Réponse : GetTested.co.uk
Thank you, Patience, for your kind review! 😊
We’re glad to hear that the results and recommendations were helpful. 💙
Warm regards,
GetTested
Réponse : GetTested.co.uk
Thank you Tomek for your truly excellent review! 😊
Warm regards,
GetTested
Quick and easy process
23 février 2026
Avis spontané
Réponse : GetTested.co.uk
Hi Leigh and thank you for your review!
We're very happy to hear that you found the process quick and easy. 💙😊
All the best,
GetTested
awful results times
Although I have followed all instructions and posted the tests in the correct days, the company still analysing the results of simple blood tests that usually would take hours to be published.
Please don't blame posting issues, this is just the way the company decided to delay the results while pestering customers with offers of additional tests via email. It would be quicker and cheaper walking in into any clinic. don't fall into this trap.
24 février 2026
Avis spontané
Réponse : GetTested.co.uk
Hi Sandra,
Thank you for sharing your feedback.
All samples are analyzed in ISO-certified laboratories that operate under the same standards as hospital laboratories. Each test is processed in the order it arrives, and every sample is handled with the utmost care.
Testing takes time because it involves multiple incubation, culturing, and validation steps (depending on the type of test) to ensure accuracy and reliability. We prefer to take the necessary time to deliver results we fully trust, rather than rushing and compromising quality. All results are also manually reviewed before release. 😊🔬
These are standard turnaround times within healthcare. Since we use laboratories with the same level of quality and standards as hospital labs, the processing time is naturally comparable.
From the day your sample is received by us, tests take approximately 10–15 business days. This timeframe is clearly stated on the product page at the time of purchase, and it reflects the service included with the test.
If your analysis has exceeded this timeframe, you are very welcome to contact us so we can look into it for you. We truly appreciate that you carefully followed all instructions, and we understand that waiting for results can feel frustrating. Our priority is always accuracy and reliability. 💙
Please update your review with your email address, test-ID or ordernumber if you want help with anything or if you have not receieved what you paid for.
All the best,
GetTested
very pleased with the report
very pleased with the report. very thorough.Very scientific.19
19 février 2026
Avis spontané
Réponse : GetTested.co.uk
Thank you Richard for your wonderful review! 😊
We’re so glad to hear that you are pleased with the report and that it met your expectations. 🧬
Warm regards,
GetTested
Réponse : GetTested.co.uk
Hi Melanie and thank you for your review!
We're glad to hear that you found our serivce easy to use and that it was helpful.💙😊
Kind regards,
GetTested
Customer service answered my query with…
Customer service answered my query with an informative but simple answer,and inwent on to purchase a teat kit
18 février 2026
Avis spontané
Réponse : GetTested.co.uk
Thank you so much for your kind words and for taking the time to leave a review! ⭐
We’re really happy to hear that our customer service could provide a clear and helpful answer, and that it gave you the confidence to move forward with purchasing a test kit.
If you ever have more questions, we’re always here to help. 😊
All the best,
GetTested
A very happy customer
This is the second time I have used Get Tested and their customer service has been excellent.
I ordered some tests, then decided I wanted them to arrive sooner than the standard delivery service. It was too late to change that order, so I ordered again and customer service were quick to send me a return label for the later package so I could receive a refund. Unfortunately Royal Mail never delivered the parcel (not Get Tested's fault). Customer service arranged for a refund despite not having the package back.
I have always found their test instructions easy to follow and everything needed is provided.
I am so glad I can order private tests to suit me as the NHS just doesn't have the funding to allow for these extra tests. Thank you Get Tested !
18 février 2026
Avis spontané
Réponse : GetTested.co.uk
Thank you so much for your lovely review Cheryl! 💙
We truly appreciate you taking the time to share your experience, it means a lot to us. It's great to hear that you’ve found both our customer service and instructions helpful.
Thank you again for your trust and kind words. We’re here whenever you need us! 😊
Warm regards,
GetTested
Effektivt med kunden i centrum
Effektivt med kunden i centrum, prisvenligt og følelsen af at blive taget seriøst og at være i trygge hænder og så er det nemt med fine vejledninger :-))
Efficient with the customer at the center, affordable, and the feeling of being taken seriously and being in safe hands, and then it's easy with nice instructions :-))
17 février 2026
Avis spontané
Réponse : GetTested.co.uk
Hi Marianne,
Thank you so much for your kind feedback. We’re really happy to hear that you felt well taken care of and found the process both reassuring and easy to follow.
It means a lot to us that our guidance and approach made you feel in safe hands. Thank you for choosing us! 💙
Kind regards,
GetTested
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