The loveliest bear and arrived early and in very good order. Beautifully made and presented for a bear of this 2 m size. My ill-calculation did not allow for his hugeness in my tiny little house...... Voir plus
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Lisez les avis des autres
Purchased the 165cm black stone bear, the lead time was longer than expected but giant bear customer support team kept me updated throughout. All was forgotten when the bear arrived as it was more tha... Voir plus
L'entreprise a répondu
Really quality product and super fast delivery, even with a personalised name on the bear! We thought about getting a cheaper bear elsewhere but can honestly say it was fantastic value for money. It w... Voir plus
L'entreprise a répondu
Son bought a teddy for a xmas present but the gift was unwanted. Contacted the company to explain and said teddy was still in packaging with all tags, but they won't have it back as it is outside of 1... Voir plus
4,1
Bien
120 avis
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N'a pas répondu aux avis négatifs
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Absolutely over the moon with my…
Absolutely over the moon with my piece,took a while to arrive but worth the weight !
29 octobre 2026
Avis spontané
Thanks for the sales team!
I had difficulties with the re-delivery of the statue due to poor communication from the delivery company, which took weeks. However, the Giant Sculptor team decisively managed the contact with the delivery company and kept me informed the whole time. Beautiful statue finally arrived home and now it stands in the hallway welcoming my guests. Thanks to the Giant Sculptor team :)
12 mars 2026
Avis spontané
Réponse de Giant Sculptures
Hi Jani,
As mentioned to you by email and phone. Delivery companies are not able to carry sculptures up multiple flights of stairs. In this case, the request was for the item to be carried up five flights of stairs to an apartment, which unfortunately no delivery company was able to accommodate. The delivery company even offered to do this at the time for an additional £20 and you did not get back to them.
This was explained to you. When the delivery arrived and the driver could only deliver curbside, and you refused the delivery.
The teddy bear is beautiful and the…
The teddy bear is beautiful and the colors are gorgeous.
11 septembre 2025
They keep lying
Thought two bears from them and should have been shipped and arrived on October 15 for our birthday. However, every day they come up with a new excuse. They said it was shipped and would provide a tracking number soon, but it took another week. Today, they finally showed a tracking number, but it only shows that they created a label by today, October 15. Don’t trust anything they say. I’ll update my review on the quality when I get them delivered, but I believe it will still be another week. I will not recommend them to anyone and will never do business with them again.
15 octobre 2025
Avis spontané
Réponse de Giant Sculptures
Hi Afan,
Your bears were handed to our shipping agent first. FedEx tracking only goes live once FedEx physically receives the shipment from the agent and generates the airway bill. As we advised in our messages, that hand-off and tracking activation happened on 15 October, and we shared the tracking details with you the same day. There was a short delay before that, the shipping agent was slow, and we’re sorry.
The current ETA we’ve provided is around 20 October. Because the consignment is going to Iraq, delivery does still depend on local customs clearance, which can add time that’s outside the carrier’s and our control.
We hope you will like your bears and update the feedback accordingly once recieved.
⭐️⭐️⭐️⭐️⭐️ company
An excellent company to deal with. Kept me up to date with information on expected arrival dates and any time I phoned always really helpful The product itself is amazing a real talking point for every visitor I would highly recommend Giant Sculptures to everyone wanting to own a piece.⭐️⭐️⭐️⭐️⭐️
20 août 2025
Avis spontané
Been over three months and still…
Been over three months and still haven't received my product I purchased
7 juillet 2025
Réponse de Giant Sculptures
Hi Cody,
We advised at the outset that international delivery windows are estimates and can extend if Customs selects a shipment for inspection. On 24 July we also emailed you the current position and explained that clearance times can vary when inspections occur. As of yesterday the goods have been released from the MET inspection and are awaiting AQI and once complete will be released (as per your tracking number)
Your consignment is presently with US Customs. While we can’t control their timelines, we’ve asked our freight agent to raise an urgent query and expedite hand‑over to the final‑mile courier as soon as release is granted, and we’re monitoring the file daily. We’ll update you immediately when we see movement.
We’ve been replying to you promptly, and we’re a legitimate business with 170+ verified reviews across Trustpilot and Google. We appreciate your patience and fully understand your frustration, our goal is to get your piece delivered as quickly as Customs allows.
If you need anything further, please reach us at sales@giant‑sculptures.com or +44 20 3330 9526. Once delivered, we’d be grateful if you could revisit your rating.
Great company
I had to get in touch as my code didn't work was whatsapped a code within minutes.
Helpful and friendly, plus the products are top quality and look stunning.!
Will definately be purchasing more, highly recommended....
4 janvier 2025
Love the quality !!
Love the quality !!! The bears add real live to my space . Great customer service took care of a previous issue on a timely basis I am thrilled would love to send a pic but it didn’t paste
23 septembre 2024
Wrong bear color was sent
Wrong bear color was sent, I ordered the gold and a pink bear was shipped. Disappointing as I wrote and didn’t hear back.
16 juin 2024
Réponse de Giant Sculptures
Hi Hadi,
Very sorry you were sent the wrong colour bear. Our team emailed you back within 48h to organise a replacement.
We would very much appreciate it if you could update the feedback.
Kind regards
The Giant Bears Team
Extremely bad quality
Extremely bad quality. Started peeling off within a month. Company says their return period is 15 days.
Edit: The owner called me, saying that if I don't remove my review I will not have any support.
10 avril 2024
Avis spontané
Réponse de Giant Sculptures
This is a fake review. You have been reported, you have never purchased from us or contacted us, you have provided false information and we will apply to have this removed.
Love my black bear
Love my black bear! It’s such a contemporary piece, looks great in my hallway. Great quality and delivery was seamless. Thank you
19 mai 2024
Réponse de Giant Sculptures
Thank you, Agne! We’re so happy to hear that you love your black bear sculpture and that it looks great in your hallway. Your satisfaction is our priority. Thank you for your kind words.
Réponse de Giant Sculptures
Thank you, David! We’re delighted to hear that you were pleased with our prompt delivery and the product itself. We appreciate your support and look forward to serving you again.
Brilliant service from start to finish.
13 avril 2024
Réponse de Giant Sculptures
Thank you, Des! We’re thrilled to hear about your positive experience with our service. Our team strives to provide excellent customer service, and your feedback is a wonderful affirmation of our efforts. Enjoy your purchase!
Item looks like it mad of plastic
Item looks like it mad of plastic, very light for the valve of £150
13 avril 2024
Réponse de Giant Sculptures
We’re sorry to hear you’re not completely satisfied with your purchase, Zico. Our sculptures are crafted from high-quality resin to ensure durability and aesthetic appeal. We’ll reach out to discuss this further.
Excellent good quality so good I bought…
Excellent good quality so good I bought two , very impressed
13 avril 2024
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