Fast delivery, order correct, really lovely packaging, a beautiful gift, the card was way better than expected. Huge size, print quality beautiful, the photos i included weren't the best to begin with... Voir plus
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Lisez les avis des autres
Good customer service experience. The lamp turned out to be far too bright for my space, and I had to return it. GiftBox made this pretty easy and was extra helpful when the courier was hard to org... Voir plus
L'entreprise a répondu
I LOVE! Smokemart Giftbox!, the staff are fantastic & the special gift buys are the best, I love it so much I could live there! The products are unique & beautiful with great quality & I found I co... Voir plus
L'entreprise a répondu
Hey guys, we received our pizza oven today. I just wanted to say that I was sceptical at first, but omg! All I can say is, if you’re into home made pizza that gets cook in one of these. Wow! Just Wow!... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Grand magasin
- Magasin de bougies
- Magasin de jeux
- Boutique de cadeaux
- Magasin d'articles en verre
- Magasin de variété
Écrit par l'entreprise
We are one of Australia's largest gift retailers, with an extensive range of homewares, games, licensed brands, barware, drinking accessories and so much more! Shop online, or in-store at one of our 280+ locations Australia-wide. There's something for everyone at GiftBox!
Coordonnées de contact
270 The Parade, 5068, Kensington SA, Australie
- 1300 916 750
- hello@giftbox.com.au
- giftbox.com.au
4,6
Excellent
4 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 96 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de GiftBox
Hi Tim, thank you for taking the time to leave us a five-star review! We’re thrilled to hear you’re happy with your minion order :)
Gift for my grandson
Gift for my grandson. Great service and delivery was prompt and on time
28 août 2026
Réponse de GiftBox
Hi Sandra, thank you for taking the time to leave us a five-star review! We’re thrilled you were happy with our service and that your Giftbox order arrived promptly and on time. We hope he absolutely loves his gift!
Réponse de GiftBox
Hi Sharon, thank you for taking the time to leave us a five-star review! We’re delighted to hear you found our Giftbox staff prompt and friendly.
I had trouble with the pick up option…
I had trouble with the pick up option so had to opt for postage 😢
1 septembre 2026
Réponse de GiftBox
Hi Jo, thank you for your feedback! We’re sorry you had trouble with the click and collect option. It may be that the item wasn’t actually in stock at our store at the time, which can sometimes affect the availability shown online. We apologise for any inconvenience this caused and appreciate you choosing postage instead. We hope you’re happy with your order! 😊
Réponse de GiftBox
Hi Graham, thank you for taking the time to leave us a five-star review! We’re so glad your Giftbox order arrived quickly and that our team could assist with the technical issue.
Réponse de GiftBox
Hi Raylene, thank you for taking the time to leave us a five-star review! We’re delighted to hear you were happy with the product, our staff, and the value for money. Thank you for shopping with Giftbox :)
Sent out promptly fun little gadgets…
Sent out promptly fun little gadgets always in this shop
30 juillet 2026
Réponse de GiftBox
Hi Crystal, thank you for taking the time to leave us a four-star review! We’re thrilled to hear you enjoyed your experience and found plenty of fun little gadgets in our Giftbox store.
Good customer service experience
Good customer service experience.
The lamp turned out to be far too bright for my space, and I had to return it. GiftBox made this pretty easy and was extra helpful when the courier was hard to organise.
The lamp was pretty. Not very sturdy, but what I expected at this price. If it had a dimmer, it might have been okay.
11 août 2026
Réponse de GiftBox
Hi Tracy, thank you for taking the time to leave us a four-star review! We’re glad we could make the return process easy and assist with the courier. We’re sorry the lamp wasn’t quite right for your space, but we really appreciate your kind words about our Giftbox customer service.
Pizza oven
Hey guys, we received our pizza oven today. I just wanted to say that I was sceptical at first, but omg! All I can say is, if you’re into home made pizza that gets cook in one of these. Wow! Just Wow! Where Absolutely blown away by the quality & how quick it cooks. Your service is also outstanding & very quick. Anyway take care guys & enjoy Five gold stars!
27 août 2026
Réponse de GiftBox
Hi Raymond, thank you for taking the time to leave Giftbox an amazing five-star review and your kind words! We’re thrilled to hear you’re loving your pizza oven and were impressed with the quality and how quickly it cooks. Enjoy all those delicious homemade pizzas :)
Quick dispatch and delivery.
Quick dispatch and delivery.
Goods well packaged.
Well done 😊😊😊
24 août 2026
Réponse de GiftBox
Hi Neil, thank you for taking the time to leave a five-star review and your kind words! We’re glad to hear your Giftbox order was dispatched and delivered quickly and that everything arrived safely and well packaged.
The lamp is beautiful and large
The lamp is beautiful and large. The crystal is cut perfectly. The item was sent quickly.
14 août 2026
Réponse de GiftBox
Hi Grace, thank you for taking the time to leave a five-star review! We’re delighted to hear you love your lamp and it arrived quickly, thank you for shopping with Giftbox :)
Réponse de GiftBox
Hi Debra, thank you for taking the time to leave a five-star review, we’re so pleased to hear our Giftbox staff were super efficient and able to assist you quickly.
Cut cords
I ordered two lamps from u guys. One is perfect! But the other the cord came cut in three pieces . I emailed with pictures and asked for another cord to be sent or a refund.
27 août 2026
Réponse de GiftBox
Hi Sophie, thank you for sharing your service feedback! We’re sorry to hear that one of the lamp cords arrived damaged. We appreciate you getting in touch with us directly and providing photos so that we were able to organise a full replacement to be sent out to you. We apologise for the inconvenience caused and appreciate your patience and understanding.
Réponse de GiftBox
Hi Kylie, thank you for taking the time to leave a five-star review, we’re so pleased to hear you found the ordering process easy, communication great, and dispatch fast. Thank you for shopping with Giftbox!
Réponse de GiftBox
Hi Jes, thank you for taking the time to leave a four-star review and we are so happy to hear that you have had a easy and quick experience with GiftBox Click and Collect!
Order of pizza oven
From the order to delivery was fantastic only a couple of days exceptional service
24 août 2026
Réponse de GiftBox
Hi Kenneth, thank you so much for taking the time leave us a five-star review and your kind words! We’re thrilled to hear your Giftbox order arrived quickly and that you were happy with the service.
Easy to use website with decent deals
Easy to use website with decent deals, only thing I found annoying was when you sign up it can take a few hours to get your discount code for becoming a member.
27 août 2026
Réponse de GiftBox
Hi Chloe, thank you so much for taking the time leave us a five-star review! We’re glad to hear you found our website easy to use and were happy with the deals available. We’re sorry to hear there was a delay in receiving your membership discount code, thank you for shopping with Giftbox :)
They are very good company to deal with…
They are very good company to deal with if there’s any problems they’re pretty well prompt and they are very friendly and they fix the problem up very quickly. I’ll be dealing with them for a long time to come.🦋
27 août 2026
Réponse de GiftBox
Hi Anne, thank you so much for taking the time leave us a wonderful five-star review an your kind words! We’re really pleased to hear that you’ve had such a positive experience with our Giftbox customer service team, as we always aim to make sure any issues are sorted quickly and that our customers feel well looked after :)
Réponse de GiftBox
Hi Lorenzo, thank you so much for taking the time leave us a five-star review! We’re really glad that you love the pizza oven, service and fast delivery :)
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