Ordering was seamless as was the delivery which was prompt and the delivery box, although lightweight, was intact and in good nick. I was very disappointed however once I opened the box to find that m... Voir plus
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Lisez les avis des autres
Love all the gift ideas that GiftBox offers. Love my cinema sofa and price. Easy access and great communication which is very important to me. Delivery was also affordable and fast. Thank You
L'entreprise a répondu
There was an issue with the same day delivery. I promptly received an email offering different postage options or refund. Took the different postage options. Great service in the big picture. I'll be... Voir plus
L'entreprise a répondu
Friendly service, quick to respond the click and collect order at Tea tree plaza. Awesome service at Holden Hill the female assistant was amazing. Saw her getting swamped with customers and she hand... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Grand magasin
- Magasin de bougies
- Magasin de jeux
- Boutique de cadeaux
- Magasin d'articles en verre
- Magasin de variété
Écrit par l'entreprise
We are one of Australia's largest gift retailers, with an extensive range of homewares, games, licensed brands, barware, drinking accessories and so much more! Shop online, or in-store at one of our 280+ locations Australia-wide. There's something for everyone at GiftBox!
Coordonnées de contact
270 The Parade, 5068, Kensington SA, Australie
- 1300 916 750
- hello@giftbox.com.au
- giftbox.com.au
4,6
Excellent
3 k avis
A répondu à 94 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
From ordering online to the delivery to…
From ordering online to the delivery to my door! Was an easy smooth prompt process that is made convenient for anyone. Would totally recommend.
29 avril 2026
When I received my item it wasn't in a…
When I received my item it wasn't in a box 1 of the workers had thrown the Box away
29 avril 2026
It has been over two weeks
It has been over two weeks, have rang numerous times, rang courier also, with still no definitive delivery date
17 avril 2026
Ordering was seamless as was the…
Ordering was seamless as was the delivery which was prompt and the delivery box, although lightweight, was intact and in good nick. I was very disappointed however once I opened the box to find that my blanket box was completely covered in a thick film of black dust. I didn't realise this until I'd opened it to feelmy blanket and left marks on it. Extremely unhappy.
27 avril 2026
Réponse de GiftBox
Hi Jay, thank you so much for taking the time leave us a five-star review and we’re so glad you’re loving the golf decanter! Thank you for shopping with Giftbox :)
Love all the gift ideas that GiftBox…
Love all the gift ideas that GiftBox offers. Love my cinema sofa and price. Easy access and great communication which is very important to me. Delivery was also affordable and fast. Thank You
27 avril 2026
Réponse de GiftBox
Hi Hanka, thank you so much for taking the time leave us a five-star review and your kind words! We're thrilled to hear you’re loving your cinema sofa, it’s wonderful to know our range, website, and communication all hit the mark for you. We’re also glad the delivery was quick and affordable. Thanks for choosing GiftBox!
Very quick service on the delivery
Very quick service on the delivery. Very happy. Not the actual product I thought it was but have no issues with the overall purchase process and delivery
28 avril 2026
Réponse de GiftBox
Hi Mark, thank you so much for taking the time leave us a four-star review! We're really glad to hear you were happy with the delivery speed and overall purchase experience.
We're sorry the product wasn’t quite what you expected. If there’s anything we can do to help, please feel free to reach out to hello@gitbox.com.au
Helpful and fast service.
28 avril 2026
Réponse de GiftBox
Hi Tanya, thank you so much for taking the time leave us a four-star review! We’re pleased to hear you had a fast and helpful experience with our Giftbox Click and Collect service :)
Love the Pac Man machine
Love the Pac Man machine. Thanks for the fast and free shipping.
27 avril 2026
Réponse de GiftBox
Hi Jahan, thank you so much for taking the time leave us a five-star review! We’re so happy to hear that you love the Pac-Man Machine and happy with fast and free shipping :) Thank you for shopping with Giftbox.
Réponse de GiftBox
Hi Vicki, thank you so much for taking the time leave us a five-star review! We’re so happy to hear that you loved the fast shipping and happy with Giftbox customer service :)
The original product didn't work
The original product didn't work. After contacting them, I had a replacement product within 3 business days. No problem, excellent communication.
Will buy from them again!
27 avril 2026
Réponse de GiftBox
Hi Terri, thank you for taking the time to leave a five-star review! We’re glad that our Giftbox customer service team were able to resolve the issue quickly and we appreciate you bringing this to our attention and giving us the opportunity to make things right :)
Réponse de GiftBox
Hi Deidre, thank you for taking the time to leave a five-star review! We’re thrilled to hear your Giftbox order arrived quickly :)
4 in 1 bluetooth speaker with charging stand for phone and earbuds
I received just what I ordered, my parcel arrived in a short time, it was packed with pride and professionalism.
Thankyou
7 avril 2026
Réponse de GiftBox
Hi Rachel, thank you so much for taking the time leave us a five-star review! We’re so happy to hear that you loved the fast shipping and our packaging.
Did a big order including 2 glam floor…
Did a big order including 2 glam floor lamps. Both lamps came cracked at the top. Emailed this company only to get no reply back. Will be disputing the charge and highly don't recommend
8 avril 2026
Réponse de GiftBox
Hi Skye! Thanks for taking the time to provide your feedback! We're sorry to hear of how your order arrived.
Unfortunately, we are not staffed over the weekend.
Our team has responded to your email with a resolution.
staff at churchill store absolutely beautiful human
The lady at the churchill store was absolutely amazing, she knows her role her customer interaction and helpfulness was brilliant this lady certainly loves her job and is passionate and genuinely beautiful person.
24 avril 2026
Réponse de GiftBox
Hi Rhiannon, thank you so much for taking the time leave a five-star review! We’re so happy to hear you found the Giftbox team at our Kilburn store absolutely and helpful. We’ll be sure to pass your kind words on to them :)
Turns on but doesn’t work I tried using…
Turns on but doesn’t work I tried using it wouldn’t work
24 avril 2026
Réponse de GiftBox
Hi Chae! Thanks for taking the time to provide your feedback! We're sorry to hear that the product isn't working. We've responded to your support ticket with a couple of resolutions.
It got there within two hours of…
It got there within two hours of ordering. Soooo quick!
24 avril 2026
Réponse de GiftBox
Hi Jane, thanks for taking the time to leave us a five-star review! We are so glad to hear your GiftBox Same Day Delivery arrived within two hours of ordering :)
GREAT PLACE FOR SPECIAL
The special are great. To pick up on great presents for what every the occasion is
23 avril 2026
Réponse de GiftBox
Hi Maxine, thank you for taking the time to leave a five-star review! We’re thrilled to hear you love our specials and that you can find a gift for every occasion with Giftbox :)
Réponse de GiftBox
Hi Luci, thank you for taking the time to leave a five-star review! We’re thrilled to hear you loved our Giftbox sale and that your order arrived quickly.
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