GiftBox Avis 3 454

TrustScore 4.5 sur 5

4,6

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 2 sur 5 étoiles

Ordering was seamless as was the delivery which was prompt and the delivery box, although lightweight, was intact and in good nick. I was very disappointed however once I opened the box to find that m... Voir plus

Noté 5 sur 5 étoiles

Love all the gift ideas that GiftBox offers. Love my cinema sofa and price. Easy access and great communication which is very important to me. Delivery was also affordable and fast. Thank You

L'entreprise a répondu

Noté 5 sur 5 étoiles

There was an issue with the same day delivery. I promptly received an email offering different postage options or refund. Took the different postage options. Great service in the big picture. I'll be... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Friendly service, quick to respond the click and collect order at Tea tree plaza. Awesome service at Holden Hill the female assistant was amazing. Saw her getting swamped with customers and she hand... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Grand magasin
  2. Magasin de bougies
  3. Magasin de jeux
  4. Boutique de cadeaux
  5. Magasin d'articles en verre
  6. Magasin de variété

Écrit par l'entreprise

We are one of Australia's largest gift retailers, with an extensive range of homewares, games, licensed brands, barware, drinking accessories and so much more! Shop online, or in-store at one of our 280+ locations Australia-wide. There's something for everyone at GiftBox!


Coordonnées de contact


4,6

Excellent

TrustScore 4.5 sur 5

3 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 94 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 2 sur 5 étoiles

Ordering was seamless as was the…

Ordering was seamless as was the delivery which was prompt and the delivery box, although lightweight, was intact and in good nick. I was very disappointed however once I opened the box to find that my blanket box was completely covered in a thick film of black dust. I didn't realise this until I'd opened it to feelmy blanket and left marks on it. Extremely unhappy.

27 avril 2026
Noté 5 sur 5 étoiles

Sexy golf decanter

Love the golf decanter. Very sexy. Very masc.

28 avril 2026
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Réponse de GiftBox

Hi Jay, thank you so much for taking the time leave us a five-star review and we’re so glad you’re loving the golf decanter! Thank you for shopping with Giftbox :)

Noté 5 sur 5 étoiles

Love all the gift ideas that GiftBox…

Love all the gift ideas that GiftBox offers. Love my cinema sofa and price. Easy access and great communication which is very important to me. Delivery was also affordable and fast. Thank You

27 avril 2026
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Réponse de GiftBox

Hi Hanka, thank you so much for taking the time leave us a five-star review and your kind words! We're thrilled to hear you’re loving your cinema sofa, it’s wonderful to know our range, website, and communication all hit the mark for you. We’re also glad the delivery was quick and affordable. Thanks for choosing GiftBox!

Noté 4 sur 5 étoiles

Very quick service on the delivery

Very quick service on the delivery. Very happy. Not the actual product I thought it was but have no issues with the overall purchase process and delivery

28 avril 2026
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Réponse de GiftBox

Hi Mark, thank you so much for taking the time leave us a four-star review! We're really glad to hear you were happy with the delivery speed and overall purchase experience.
We're sorry the product wasn’t quite what you expected. If there’s anything we can do to help, please feel free to reach out to hello@gitbox.com.au

Noté 4 sur 5 étoiles
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Réponse de GiftBox

Hi Tanya, thank you so much for taking the time leave us a four-star review! We’re pleased to hear you had a fast and helpful experience with our Giftbox Click and Collect service :)

Noté 5 sur 5 étoiles

Love the Pac Man machine

Love the Pac Man machine. Thanks for the fast and free shipping.

27 avril 2026
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Réponse de GiftBox

Hi Jahan, thank you so much for taking the time leave us a five-star review! We’re so happy to hear that you love the Pac-Man Machine and happy with fast and free shipping :) Thank you for shopping with Giftbox.

Noté 5 sur 5 étoiles

Fast delivery and great customer service

Fast delivery and great customer service

27 avril 2026
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Réponse de GiftBox

Hi Vicki, thank you so much for taking the time leave us a five-star review! We’re so happy to hear that you loved the fast shipping and happy with Giftbox customer service :)

Noté 5 sur 5 étoiles

The original product didn't work

The original product didn't work. After contacting them, I had a replacement product within 3 business days. No problem, excellent communication.
Will buy from them again!

27 avril 2026
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Réponse de GiftBox

Hi Terri, thank you for taking the time to leave a five-star review! We’re glad that our Giftbox customer service team were able to resolve the issue quickly and we appreciate you bringing this to our attention and giving us the opportunity to make things right :)

Noté 5 sur 5 étoiles

Was great fast delivery 👌 thank you 😊

Was great fast delivery 👌 thank you 😊

27 avril 2026
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Réponse de GiftBox

Hi Deidre, thank you for taking the time to leave a five-star review! We’re thrilled to hear your Giftbox order arrived quickly :)

Noté 1 sur 5 étoiles

Did a big order including 2 glam floor…

Did a big order including 2 glam floor lamps. Both lamps came cracked at the top. Emailed this company only to get no reply back. Will be disputing the charge and highly don't recommend

8 avril 2026
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Réponse de GiftBox

Hi Skye! Thanks for taking the time to provide your feedback! We're sorry to hear of how your order arrived.
Unfortunately, we are not staffed over the weekend.
Our team has responded to your email with a resolution.

Noté 5 sur 5 étoiles

staff at churchill store absolutely beautiful human

The lady at the churchill store was absolutely amazing, she knows her role her customer interaction and helpfulness was brilliant this lady certainly loves her job and is passionate and genuinely beautiful person.

24 avril 2026
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Réponse de GiftBox

Hi Rhiannon, thank you so much for taking the time leave a five-star review! We’re so happy to hear you found the Giftbox team at our Kilburn store absolutely and helpful. We’ll be sure to pass your kind words on to them :)

Noté 1 sur 5 étoiles

Turns on but doesn’t work I tried using…

Turns on but doesn’t work I tried using it wouldn’t work

24 avril 2026
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Réponse de GiftBox

Hi Chae! Thanks for taking the time to provide your feedback! We're sorry to hear that the product isn't working. We've responded to your support ticket with a couple of resolutions.

Noté 5 sur 5 étoiles

It got there within two hours of…

It got there within two hours of ordering. Soooo quick!

24 avril 2026
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Réponse de GiftBox

Hi Jane, thanks for taking the time to leave us a five-star review! We are so glad to hear your GiftBox Same Day Delivery arrived within two hours of ordering :)

Noté 5 sur 5 étoiles

GREAT PLACE FOR SPECIAL

The special are great. To pick up on great presents for what every the occasion is

23 avril 2026
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Réponse de GiftBox

Hi Maxine, thank you for taking the time to leave a five-star review! We’re thrilled to hear you love our specials and that you can find a gift for every occasion with Giftbox :)

Noté 5 sur 5 étoiles

Great sale price quick delivery

Great sale price quick delivery

7 avril 2026
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Réponse de GiftBox

Hi Luci, thank you for taking the time to leave a five-star review! We’re thrilled to hear you loved our Giftbox sale and that your order arrived quickly.

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