Placing order for product went smoothly but delivery left a lot to be desired I use a POBox which was accepted as an address. I assumed shipping was Aust Post as listed. It was only after order com... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
I did a click to collect order for a particular store. After placing the order, i was notified via email that the certain store i had chosen could not fill my order. I was told that a check had been... Voir plus
L'entreprise a répondu
I ordered online on the 22/6, my order was delivered 24/6! Great communication throughout, from both Giftbox and the courier. I was sent an email at every stage of the process, from ordering to fina... Voir plus
L'entreprise a répondu
Excellent sales personnel; I love the beautiful lights, so I bought four of them at a bargain price. I am very happy with the service, and the product was ready to pick up not long after I went home... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Grand magasin
- Magasin de bougies
- Magasin de jeux
- Boutique de cadeaux
- Magasin d'articles en verre
- Magasin de variété
Écrit par l'entreprise
We are one of Australia's largest gift retailers, with an extensive range of homewares, games, licensed brands, barware, drinking accessories and so much more! Shop online, or in-store at one of our 280+ locations Australia-wide. There's something for everyone at GiftBox!
Coordonnées de contact
270 The Parade, 5068, Kensington SA, Australie
- 1300 916 750
- hello@giftbox.com.au
- giftbox.com.au
4,6
Excellent
4 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 97 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Great product much cheaper than…
Great product much cheaper than anywhere else on the market but quality is great
8 juillet 2026
Réponse de GiftBox
Hi Di, thank you for taking the time to leave a four-star review! We're delighted to hear that you enjoyed exploring Giftbox range of gift options and found the checkout process quick and easy.
Réponse de GiftBox
Hi Carmel, thank you for taking the time to leave a five-star review! We're so pleased to hear you were happy with the Giftbox product, service, and fast delivery.
Réponse de GiftBox
Hi Oliver, thank you for taking the time to leave a five-star review! We're delighted to hear your Giftbox order arrived quickly and that the product matched the description.
Réponse de GiftBox
Hi Nathan, thank you for taking the time to leave a five-star review! We're so pleased to hear you're happy with your Pocket Player Pro. Thank you for shopping with Giftbox :)
Dual Chamber Slushi Maker - arrived in good condition and quick time - all OK
Dual Chamber Slushi Maker
6 mars 2026
Réponse de GiftBox
Hi John, thank you for taking the time to leave a four-star review! We're delighted to hear that your Dual Slushie Machine arrived quickly and in good condition. We appreciate you taking the time to share your experience with Giftbox and hope you enjoy making delicious drinks.
Fast dispatch
We were happy to know that if you pay the extra for express postage it actually happens. Received it in time for a present which was great. Happy they processed it out of the Wearhouse quickly.
8 juillet 2026
Réponse de GiftBox
Hi Michaela, thank you for taking the time to leave a wonderful five-star review! We're so pleased to hear that your express delivery arrived on time and that your Giftbox order reached you when you needed it. Our team works hard to process orders as quickly as possible, so it's great to know that our fast dispatch and delivery met your expectations.
My experience was fast and very good…
My experience was fast and very good communication between the shop and customers.
9 juillet 2026
Réponse de GiftBox
Hi Donna, thank you for taking the time to leave a five-star review and we are so happy to hear that you have had a positive and fast experience with GiftBox Click and Collect in addition to the good communication.
Good, Great and the Greatest
A great price and an easy find. In other words, good value for money.
23 juin 2026
Réponse de GiftBox
Hi Katie, thank you for taking the time to leave a four-star review and your kind words. We’re pleased to hear you’re happy with Giftbox price and the product was easy to find.
Customer service done right
Ordered early evening, and was able to pick up the same night (as it was late night shopping) and was all ready waiting for me, also encouraged me to buy a few items before I left the store! 10 out 10.
9 juillet 2026
Réponse de GiftBox
Hi Kara, thank you for taking the time to leave a five-star review and we are so happy to hear that you have had a positive experience with GiftBox Click and Collect and customer service:)
Absolutely love my water feature
23 juin 2026
Réponse de GiftBox
Hey Tracy, thanks for taking the time to leave us a five-star review!
We love to hear that our customers love our bubble wall as much as we do! Thank you for shopping with Giftbox :)
Réponse de GiftBox
Hi Janice, thanks for taking the time to leave us a five-star review! We are so glad to hear of your quick and easy experience with our GiftBox Same Day Delivery and product quality.
Réponse de GiftBox
Hi Therese, thank you for taking the time to leave a five-star review and we are so happy to hear that you have had a quick and easy experience with GiftBox Click and Collect!
SWIG outdoor BBQ
Awesome BBQ for the price im quite happy with this purchase and it was so easy to assemble
24 juin 2026
Réponse de GiftBox
Hi Troy, thank you for taking the time to leave a five-star review! We're so pleased to hear you're happy with your Giftbox BBQ and that you found it to be excellent value for money and the assembly process was quick and easy.
Réponse de GiftBox
Hi Troy, thank you for taking the time to leave a five-star review! We’re thrilled to hear you had a great experience with Giftbox and look forward to you shopping with us again :)
Quick delivery,easy to unbox,easy to…
Quick delivery,easy to unbox,easy to work out how to use it.Very happy customer
22 juin 2026
Réponse de GiftBox
Hi Vicki, thank you for taking the time to leave a five-star review and your kind words! We're delighted to hear your Giftbox order arrived quickly, was easy to unbox and use.
Very satisfied costumer
Very reliable and good service happy customer. Its my first time to order and it was very good and easy process
8 juillet 2026
Réponse de GiftBox
Hi Purple, thank you for taking the time to leave a five-star review and your kind words! We're so pleased to hear that your first ordering experience with Giftbox was easy and enjoyable.
I did a click to collect order for a…
I did a click to collect order for a particular store. After placing the order, i was notified via email that the certain store i had chosen could not fill my order. I was told that a check had been done and there were 2 other stores near me and both had the item available. The email went on to say that if I let them know which store was more convenient for me to go to, they would let that store know and transfer my order to them.
They also said that if none of the stores were convenient to me they would deliver my parcel free of charge to my address, or they would cancel the order and refund me.
This in my opinion is fantastic customer service. I am more than happy with this service. 110% from me.
6 juillet 2026
Réponse de GiftBox
Hi Donna, thank you for taking the time to leave a wonderful five-star review and your kind words! We're delighted to hear that our Giftbox team was able to provide a solution that worked for you when your original Click & Collect store couldn't fulfil your order.
We truly appreciate you for taking the time to share your experience :)
Great experience
7 juillet 2026
Réponse de GiftBox
Hi RJL, thank you for taking the time to leave a five-star review! We’re thrilled to hear you had a great experience with Giftbox :)
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